Dr Toufan Razi

I was injured in 2012 and lived in San Leandro at the time. For a year and a half we drove to a pain management physician in Fremont whose office staff was horrible. Nobody in the office was well versed in workers compensation, much less federal work comp. Finally, I had enough and looked for a physician closer to my home. Dr. Razi was 5 minutes from my home, the office staff was great, and they are well versed in federal Work Comp. Since then, we have moved to Sacramento and I have continued to see him in the Fairfield office because they are that good! I would highly recommend!

Good luck trying to get call back or make an appointment. I went elsewhere and made an appointment with my first call.

Very low performance, towards patients,
Doctor shows no respect and no passion
I would think twice before I let Razi examine
Myself.

Dr. Razi ‘s professionalism is beyond my expectations. The office is well maintained. Back office ladies are always smiling and there to address my concerns when needed. Physician assistants are just as good. He ensures me the office will do what they can for approvals of proper treatments.

Dr. Razi is punctual with his patients, always upbeat, does his job greatly with work comp patients. The staff is great and there to answer questions or solve issues. Surgery center is well maintained. I definately would refer other worker comp patients.

The staff are all very helpful and detail oriented. The front office responds to all my questions in a timely fashion. I really do appreciate Dr. Razi and staff.

Very clean facility with friendly staff. They are very on top of it and try to always stay on schedule. Clean rooms. The PA and doctor here is very friendly and cares about then patients. I will definitely be back.

Beware of this office!!! Don’t do it!!! Run the other way!!! My mom and dad both have been going to see Dr. Razi for their pain issues for almost a year now. There is so many issues with this office, that I don’t know where to start. Authorizations — there is at least 3 different times that they have dropped the ball in getting the authorizations from the insurance company for MRI’s. While they are all nice — Vivian & Jennifer are always polite and courteous, the phones never get answered, you have to wait a long time for an appointment with Dr. Razi, and they really seem to not give a shit whether their patient is in excruciating pain or not. When I said to Jennifer «You guys seem like you couldn’t care less if my mom is in excruciating pain or not.» Her reply was «Of course we care, and all of our patients are in pain, we are a pain clinic. Your mom has her pain medication». No empathy, no apology for them «dropping the ball», NOTHING. I had to call and be a bitch and threaten to call the Medical Board before they got off their asses and started doing something to help THEIR patient.

I agree with all the negative reviews stated here. I went to Dr. Razi for an injection. Not only did the injection leave me in horrific pain, Dr. Razi claimed that I had a migraine — which was not the case. Then he disappeared for months, leaving me to see a PA who didn’t even have my chart, let alone my MRI results.
Run the other way. It’s not worth it.

My fiancé is a new patient of Dr. Razi and I have to say that so far we are impressed with the level of professionalism and compassion we have experienced thus far. Our fingers are crossed for continued care and pain management.

This guy is horrible and his staff is incompetent. Never in my life have I seen so much indifference to a person in pain and mismanaged paperwork. If your doctor refers you here ask to go somewhere else. An utterly worthless waste of medical education upon this being.

Wish I could give him no stars. This «doctor» is an absolute QUACK. Who tells a patient, «I don’t know what’s wrong with you.» or «Why do you keep calling me with your complaints?» Enough said. I feel sorry for anyone who depends on someone like him for anything but pain medication refills. Horrible attitude and totally inept.

PLEASE FOR THE SAKE OF YOU AND YOUR FAMILY DO NOT GO TO THIS DOCTOR IF YOU HAVE PAIN. As a workers comp victim finding pain management has been a challenge, so for the last year, I have driven to 4 different offices and because I complained to the Doctor that I wasn’t notified of his office move, before, I was released as his patient Let me clarify, he did not ask me what my pain level was until he had argued with me dismissing my complaint completely. Just to prove how difficult I am with this doctor, I specifically requested an appointment to meet with the doctor, not his PA, but also deliver to his receptionist, a hand made baby blanket. I have not raised my voice until today when I felt that I needed to be heard.
He heard me and decided that he didn’t need to treat me, nor did I ever feel that he cared. Being released by him now leaves me with no pain management and I have really been through the ringer with the medical profession in the last 2 years, 18 doctors, numerous Physical Therapists, and I have not once during this adventure felt more abandoned and so unimportant at the same time.
Years ago, I was poorly treated by the front end of a doctors office. His receptionist was out of control, so I went to another doctor. It cost him no less than 65 patients before my Christmas card reached him. None of my complaints had made it through the blockade she was in charge of. Only ¹⁄₃ of us returned to this doctor who I may say has the best front staff. They are courteous, kind, detailed and never make me feel bad. After today, I hope that more than 65 people leave this highly paid tool of the Workers Compensation Program. He is the most dispassionate doctor I have ever met or dealt with. Please again please don’t see this doctor.