Diana Fong, Realtor

I can’t believe her response! I verbally expressed my unhappiness with her via telephone in tears. This saddened me that she did not take responsibility! As for hours you put in? We spent hours, she only showed us 3 houses in person! Repeat 3 houses! I’m sorry but that is very minimal work! We did all the foot work on the weekends visiting open houses without her, then contacting her with our offer amount, she then sent us docu sign via email which is a pre generated form! I’m confused on your statement of how much work was put in! We only made 4 offers with you which 2 of them were outbid, one countered and 1 accepted. All of which we found on our own via Redfin. FYI she called my wife my «friend» throughout our interactions and in the response below my «partner» we are legally married! I truly feel she had a problem with us being gay. Please see the most recent review by another dissatisfied customer of hers. Regarding the email sent by my wife, that was to be cordial and professional. Please see my previous review where I stated I held off writing this review for over a month until I saw all the homes that sold in our price range that she said would not. Diana please feel free to email me! I can forward you one line emails from you as proof of the little work that was put in as well as the sales that have taken place of homes you told us were «out of our price range» that actually sold in our price range. I find it funny this Unilocal response from her was much longer and detail oriented than any email she sent to us when we were here clients!

I won’t say much but I wasn’t blown away by her HOA knowledge or her staging. Most important, On the day of closing, she asked me a ton of questions that I felt were stressful. I think the day of closing should be happy not stressed because she didn’t know parking space, keys or mailbox keys. When I told her that I was stressed, she advised that she would take care of it.

Diana is AWESOME. She’s helped me both buy and sell homes. In each of those situations she did any and everything we needed to negotiate and close our deals. She will go to the end of the Earth and back to make sure you are happy and also to ensure your deal closes.
She is definitely one of the most patient, understanding, hard working, and knowledgable people I know. She also has a wealth of contacts to help when you have purchased the house and are ready to make it a home. She has movers, inspectors, gardeners, etc. at her fingertips to help make the process from close to moving in as painless as possible.
She’s spent the time to hone her craft and I couldn’t be more thankful for having her experience on my side. Give her a chance to be your expert — you won’t be disappointed.

I recently had to sell my home, and found Diana via a list that was recommended to me.
Diana was very understanding throughout the entire process, and was my advocate as well during the whole sale process. She answered all my questions with reassurance. She stayed in touch with me often throughout the process, via email, text, phone call, or personal visits to the house. Since I have a toddler and also work full-​time, she was sensitive to my schedule, and often came to my house to make things easier for me.
She went through the house and made a list of small repairs for me to take care of that would help with the sale. One realtor I had interviewed actually wanted me to *replace the flooring* before listing the house – crazy, because I had said all along I didn’t want to go through too much expense. I was pleased when Diana said to just get it cleaned well. She recommended painting my brightly colored walls, make sure all light bulbs were working in the fixtures, wall holes patched and touched up, etc.
One thing I really appreciated about Diana was her assistance in staging the house. I was a bit resistant to the staging at first, believing I could use my own accessories just fine to make it look nice, but decided to try it out with Diana, at her urging. I was so glad I did, because it allowed me to get my own things all packed up, and be that much more ready to move. She brought in just enough accessories to appeal to buyers, and nothing extra – no over-​the-​top, overpriced staging… just enough to take nice pix and get the house sold.
I met with her in late October, prepped the house in November, listed it in early December, had two open houses, got an offer right before Christmas and closed one month later.
Due to my particular situation, I wasn’t able to buy a home right away, but Diana came through with an awesome referral for a rental home that met ALL of my needs, and I am so happy in the new home. When the time comes, I’ll be going back to Diana to buy my next home, for sure!
Diana is professional, as well as warm and friendly. Doing business with her was a pleasure and didn’t feel like business.

Diana is very professional, informative and helpful in the whole process of buying my first property. We found the dream house in the first tour, and she negotiated a very reasonable price for me to get the house. That’s the most impressive part of her work, considering the very competitive market today. Diana is also dedicated in protecting my benefits. The transaction was delayed due to some issue of the seller, and Diana was able to earn me a fair amount of credit from the seller.
Diana is a very professional and responsible agent. She hold my hand going through every step in the transaction and answer every questions in details and with patient. I would recommend her to anyone I know.

Diana is an awesome realtor. She’s taken her time to help us sell our home. She’s been our realtor to buy and sell. She’s knowledgeable, familiar with the market, communicates well and often, she works full time and is available each time we try to contact her and she’s confident with all information that she’s given. Diana knows how to close the deal!

Simply put, Diana Fong:
1) Is the hardest working Real Estate Pro out there
2) Knows the business and adds a great personal touch/​experience
3) Is someone you can trust that will look out for your best interest
When it comes to NorCal Real Estate, I ALWAYS look to Diana as my trusted advisor.
Thanks Diana!!!

Diana is awesome! She is very passionate and responsible for her clients. My parents bought their home with Diana’s help in 2012. And now We purchased another home thru her help. Both process was smooth and informative under her guidance. Diana is very responsive and patient with us. And really thinks for our interest. Will definitely ask for her help again if we do get to invest again!