TOP Dental

I’ ve been to different dental places before but I find Top Dental at Senter Rd. the best so far in terms of customer service. Starting from the receptionist Sylvia, she is very accommodating and always follows up for your next schedules. The manager Susana always has a sweet welcoming smile and made sure you are comfortable. The dentists are all very nice and made sure you are taken cared of.Dr. Furnan made sure that I am comfortable and explains everything about the procedure. The place itself is very nice and clean. I would definitely recommend this place for all your dental needs.

TOP Dental, they have definitely «TOPPED» any other dentist office I’ve ever been to.
My first visit I came in for an exam & cleaning. This place is GORGEOUS (for a dental office) :) Upon arriving, I was greeted by Susana at the front desk who was very kind & courteous.
After taking my information, she informed me about what to expect during my visit.
I had my exam & cleaning done & through the whole process the Dr. & dental assistant (forgot to get their names) always made sure to ask if I was ok, & comfortable. They also have a small tv that they Netflix on that you can watch while you wait. When everything was done, the dental assistant went over a few ways to keep up with oral hygiene, she was VERY thorough & informative.
I came back for another procedure about a month later, (today) & I have to say everything went very well. I had a temporary crown put it by Dr. Maidens. He explained everything that he was about to do & aways checked to see if I was ok & not in any pain. The dental assistants Sarah & Silvia were very nice & informed me of what they were doing & what was going to happen next with the temporary crown procedure, which I thought was nice. Because every other dental office I’ve been, they usually just do what they need to do in my mouth & don’t even say a word. (Umm awkward) I like how they were very informative & courteous during the whole process.
If you’re in the San Jose area I highly recommend Top Dental, I’ve been here twice & I’m confident that my next visit will be another great experience.

I had my daughter filling done about a year and it fell off. I call so the can fix it they told me it OK will fix it. Today they call me and they tell me they only guarantee there work for 2 months and its my daughter fault (she 7) for biting something hard real what a scam. Be carful when they do work in you mouth you are only cover guarantee for 2 months.

I have been going to Top Dental for two years. First this place is gorgeous inside!!! I am always happy with everything they have done. I needed two teeth pulled, fillings and I opted for teeth whitening too. Service was always courteous and I liked that they showed me my xrays and explained what they were going to do. It is nice that I can watch Netflix even while they are working on me. But what really impressed me was the Kids Service. They have a waiting room for kids adjacent to the lobby that has tablets kids can play on. The kids dental services take place in an adorable room or in the open kids clinic area. Kids Murals, high end finishes, quality tools/​products and great customer service.

So I came in today and I had the best experience I’ve ever had going to the dentist. I was kinda scared at first but the people in the office were super nice and so was the dentist! I would definitely recommend this place!

The worst place I ever been to. the dentist and the receptionist r very rude. they just want my money. had to come back a lot of time cause they keep messing up on my crown. didnt even do a good
unprofessional!

The office manager Suzanna clarified that my insurance did not inform their office about a 12 month waiting period until the day of my crown appointment, and typically insurances covers both a root canal and a crown procedure. In my case, the insurance only covered for my root canal. We came to an agreement that the insurance is to be blamed and that a customer and a company should always obtain a written documentation stating a quote or ect. prior to making an appointment or decision. She was also generous to give me a huge discount.
I’m happy that they actually took the time to read their customer’s reviews and acknowledge them. This shows that they really care about their clients. Although I was unhappy with their office, I have always been satisfied with the dental service here. I’ve had my teeth cleaned and the Orthodontist and his assistance were very informative and always made sure I was comfortable. Due to the office’s generosity and great dental service, I’m changing this review from a 1 star to 5 stars.
Previous Review: This review is based on the front office only. Had a horrible experience with this office. They do a lot of assuming and give out misinformation. This office does not obviously correspond with your insurance. I was told by Linda, the admin there that I wouldn’t have to pay because my insurance would cover my crown and then on my actual appointment day, she said I now have to pay and I would have to contact my insurance directly to dispute it. When I asked Linda why was I initially told that I didn’t have to pay and her response was that she «assumed» it would be covered.
They also auto-​charged my credit card with no signed consent. I would never recommend anyone here!

I’m very new to Top Dental and was actually referred by a friend. In the past week I have been able to get everything I needed done! The location is new and really really nice and clean. I was really impressed with the location and staff.
Lastly, I’m leaving the country on Saturday and the dental office was able to really accomodate me by having my dental tray done by Friday. Definitely, highly recommended!

I’m happy to have found a good dental office (Top dental) in the area, highly recommended excellent staff! The doctors are awesome and so friendly. They really take time explaining the treatment plan with you Very tech friendly.

This was my first experience at Top Dental at it was great:) The administrative assistants were extremely professional and very polite. They both assisted me with my 20 questions since I haven’t been to the dentist for quite some time. Everything was fast and easy! Next I moved to go meet with the Dentist and while I was waiting an assistant took my X-​Rays while I got to watch Twilight! I then met the Dentist and he was very patient with me as I asked him about 50 questions regarding my teeth!
All the questions I had were answered:) it was a fun visit! I even got a bag filled with goodies when I left!

Just started going here, and I’ve enjoyed every appointment. Their work is outstanding. I can now smile showing my teeth for the first time, thanks to Top Dental!

I love suzan .She have nice customer service. When I check in, I ask if they have times for me. Lucky they have one appointment that did not show up so they took me right away. When coming in, ask for the insurance plan. Ty Dr. Dong and Susan.

I’ve been waiting to write this review because I wanted to take the time to say how great were Dr. Dong and the staff at TOP DENTAL. Amazing office, super clean, relaxing music, watch a movie while you get your treatment done, great service!!! I won’t be nervous anymore when I need to go to see a dentist. I totally recommend this place.

Went to try out this place and loved the peaceful environment. I really liked that they care about being punctual. The place honors their name. All the décor and the technology is amazing. Very nice staff. Doctors are also very caring, they take the time to explain and go over details to help you improve your oral health. Dr. Swati saw my kids and did a great job. Dr. Dong, saw me and my husband and must say that she did an amazing job. Definitely go with your family to try this nice dental office.