TD Printing

I went to T for printings since my business opened a few months ago. We mostly had him printed flyers for our events. We always had last minute flyers that needed to be printed and we could always count on T to get it done for us, even at 3 in the morning.

I’m pretty sure the number for this business is a cell phone number. I called this company to set up an appointment on a Sunday. I was happy that he called me back (from a blocked number) because the document I needed printed had to be done by Tuesday morning. I met up with the guy who called back, gave him my file, and explained what I needed to be done. He told me that he would have it that night or the next day. I didn’t hear from him that night or the next day so I called him around 4pm. He told me that he would have it done sometime in the next hour. An hour passed and I didn’t hear from him, 2 hours and still nothing, so I called him again… no answer. I waited and called again in another hour… no answer. Half an hour later I called twice. This time, on the second call, the phone was answered and was immediately hung up. About 2 hours later I got a called from a blocked number and I assumed it was him, but when I picked up there was only background noise for a few seconds and no reply.
I DO NOT RECOMMEND THIS PRINT SHOP. The guy I dealt with was quick to say he understood what I needed, didn’t ask any questions, and blew me off.
I ended up having to go to a 24 hour print shop on Monday night (with the project due the next morning) and pay a lot more for what I could have gotten for a reasonable price at another print shop.

They have the worst customer service! If you ask them questions or discuss your printing plans, they get irritable and snap at you. Or they keep in promising the sign would be ready on a certain date, but I have called and came there at least 7x and it is still NOT done. They just make false promises and string me along. They are very unprofessional and treat their customers poorly. Nightmare to deal with them.