Tara Chevron Carwash

Gas prices here are almost always $ 0.20 more than the nearest Chevron station itself. I wonder how these are measured.
In terms of service for a car job that I had gotten done — lesser said the better. The prices quoted are based on whether you look like someone who knows the issue or not. I witnessed this when observing the employees interaction with multiple customers who had no clue what the issue their vehicles had. I wouldn’t recommend this place to anyone.

This guy deserves a 0 star review but the lowest I can give is 1. The car wash is more expensive than most, it is $ 8 for the most basic. I thought it was more expensive than most gas station car washes so I got the basic $ 8 wash. Coming out of the wash, there were many areas where the car obviously was not washed on all sides of my car. I have posted photos.
We went in to ask for a rewash. The guy said they don’t offer rewash and so we had said well you’re wash don’t get everything. His response was something along the lines of «well you got the cheapest wash so…» You’re wash is the one that leaves huge 2 foot areas unwashed!
Extremely rude service. We have filed a complaint with Chevron. I hope this guy gets trainer better.

I just sent Chevron a compliant and encourage others to do the same about this jerk who runs the station.
I was just speaking to my parents and they just had a run in with the guy as well regarding the pump receipts not printing. He yelled at my 80 yr old father… unbelievable!
10/​18/​2015 — the manager «Sammy» yelled at me, stuck his face in my open car window, threw the car wash refund money at me… etc. All in front of my 8yr old. When my husband went back to complain, Sammy yelled at him and told him to «get the F*** out of the station & that he didn’t need his f***ing business.» BTW this happened in front of 4 – 5 customers who were pumping gas. This isn’t just a case of poor customer service, this is a case of anger management issues. Sammy should not be working with the public in any way.

What a total asshole the guy is who runs that place. Had to go inside which I prefer not to do but their receipt machine was broken and then I had to deal with this guy who is acting like a total jerk and called me an idiot and said he would pay to have me not come there. can’t remember the last time I’ve been treated like that before. I will never go there again what an absolutely rude and disrespectful jerk what a total bully overpriced gas and an absolute jackass. Good thing there are things like social media to allow people like me to warn other people who can avoid patronizing such a terrible business

Waited 30 minutes. When I got to the front of the line, the system decides to break down where the touch screen was not working. I got refunded my money back.

Honestly, the worst place for customer service EVER!

I went to this gas station, I asked them to check my power steering fluid ., One of the guys checked it and put fluid in without saying whether it was low or what the charge would be. After he was done I thanked him and he asked for ten dollars for the fluid. I understand nothing is free and ten dollars is not a substantial amount of money, but you should always let a person know what the charges would be before you perform services and give customers the option to purchase their product or buy it somewhere else for much flesh e disagreed by saying most people would charge you for looking ’ he said he didnt charge me labor and ten dollars is not much money .My opinion he over charged for the fluid so he must have charged for labor, he was rude and if he had told me the price I could have taken my car where I get my oil change they would have done it for no charge because I am a regular customer.

Watch your receipt! I punched in my Safeway number and the screen said I had $.20 per gallon discount. I was charged full price. Then it said if you buy 8 gallons or more the premium car wash is $ 7. It charged me $ 9.
When I went in to complain, the manager said no you get the $ 11 wash for $ 9. I told him that’s not the button I chose which said $ 7. He did refund to me the $ 2 difference but would not honor the $.20 which would have been another 2+ dollars. I won’t be buying gas here again and I will be calling Safeway to complain.

The people who run this gas station are cheap and rude to customers. California law requires that gas stations provide air and water FREE to customers who purchase gas. This gas station has decided that they only have to do it if you purchase a minimum of $ 10 worth of gas. First of all, this is not true. There is no minimum. You could purchase ten cents worth of gas and they would have to turn the air and water machine on for you. Second, law or no law, it’s just the right thing to do to provide air and water. It’s a safety issue.
I went to this gas station today, not needing gas but needing air in my tires. I didn’t have any change so I went in the store to purchase a beverage and ask the attendant to turn on the air. I figured since I was making a purchase, he would turn the air on for me. He refused, saying that I had to buy gas specifically. He was very rude to me and went off on a tangent about people thinking they can get free air and water. I told him I purchase gas there all the time, but I didn’t happen to need gas right then and I just didn’t have any quarters for the machine. He told me he would only turn it on for me if I pre-​paid for gas. I said, «Ok I guess I won’t be getting gas here anymore.» He shouted back «I don’t care weather you come here or not.» That gas station attendant ran off a customer who spends $ 100 a week at that location, over .25 cents worth of air.
I have never had a gas station refuse to turn on the air after I made a purchase, and I have certainly never had a gas station attendant speak to me in the way this man did. He has lost my family’s business and I hope that at least one person sees this and decides to take their business elsewhere.

My 1994 Toyota 4Runner needed to Smog Check so I decided to try Youbert and his staff.
Turned into a disaster when they told me my Catalytic converter was not «Pre-​OBDII»
When in fact I knew It was and the 4Runner had been smoged 2 years earlier at the Toyota Dealership with the very same catalytic converter. Of course this raised a huge Red flag! They were looking to sell me a converter and of course I would have to pay for the Re-​test!!!
If you have an older vehicle and need a smog check go to the ‘Valero’ in Los Gatos

Stopped by to get gas this morning and the pump some how charged me for a car wash when I hit «no» to the receipt. I went in to get a refund and the guy wouldn’t even attempt to give me the refund or even listen to what happened. This is the last time I go to this station.

Bad experience!!! I came here for a smog test in June 2012. New to the neighborhood and 8 months pregnant I went to the closest place from my new home. I needed a smog test for my chevy Tahoe, never had any issues previously. The owner Hubert or youbert, told me the fees and asked me to wait. I waited for a really long time, people arriving after me for a smog test were out before me. Then Youbert explained, that my car passed the test, but the electronic board is faulty in my car and they cannot send the results to the DMV. They asked me to drive a few miles come back and retest. I was a bit suspicious of that, but if I had walked away, they would have made me pay a full smog test for nothing. They still charged me the 2^nd time I got in and some charges for the electronic board shit… But that’s not all! Shortly after this disturbing experience, my air conditioning in the car stopped working. Refusing to go back to this dodgy place, I took it to a chevy dealership and they told me it looks like someone cut the rubber belt from the air-​conditioning and if we had been to any garage or repair lately! So not only was I cheated on (and overcharged) for my smog test, but also they deliberately destroyed my air-​con to get me to come back for repair! Be aware of this place! I don’t know if they tried it on b/​c I’m a woman (pregnant at time on top of it) or what. I do know a honest smog station in my old neighborhood (westSJ) to whom I’ve been back with the same car this year. No pb there! (glad to finally write this review!)

Stopped by this station to get gas this afternoon. There is enough space to go around right in front of the garage if the pumps are full and you need to go around, but in this case there was a large boat that was being towed in the way, which made it very inconvenient for all customers.
So, i waited and after the pump came open, i started the pump. A person who works there came out and i mentioned to him that it was pretty inconvenient and it might be better for his business and more convenient for his customers to move the boat so people can get to his pumps more easily. His response was «you should just back up». I said to him «don’t you think it would make it easier for your customers?» and his response was «I don’t need customers like you» and of course said it loud enough for everyone to hear. I said «you are providing great customer service and you probably shouldn’t be so rude to customers» and once again he said «I don’t need customers like you».
I instantly took the nozzle out of my tank and left the premises. I will NEVER do business with this station again and if one person reading this passes this station and boycotts it, it will be worth it.
In a customer service industry where you make your money by providing gas and auto repairs, you would hope that the employees realize that word of mouth for repairs are the best way to acquire new customers. Obviously, this guy working there could care less about the business.
Good luck buddy, you lost one customer for life and hopefully you lost more.

I am not writing about the gas station OR the carwash, which is high priced in my opinion, but I am writing about the auto services provided by Youbert and his automotive technicians in the shop. The auto service is a separate business entity from the gas station/​carwash. I have gone to Youbert many times, and he has consistently provided excellent service. He takes the time to get to know you and your car’s issues, and I’ve never had to worry about being up-​sold for services I didn’t need. I really TRUST him as an honest auto mechanic. What I appreciate is Youbert takes the time to explain things carefully so I know what to expect from his services.
Today I happened to realize that my vehicle registration was due in less than a week, and I hadn’t taken care of the smog test. Oops. I called two stations near my house. Not only was Youbert the least expensive, but he explained the breakdown of the fees (smog test, certificate cost, etc.). Most of all, he said I could bring the vehicle down immediately and promised that it would only take 30 minutes! I had planned to drop it off and walk home while the work was completed, but it wouldn’t be worth it if it would only take 30 MINUTES! Yay! True to his word, I filled out the paperwork, the technician got to work, and I paid for it all in 30 minutes. I’m guessing he cannot promise that kind of quick turn-​around all time, but it’s worth it to call ahead (408−265−7622) and check! I can now pay my vehicle registration fees to the DMV and breathe easy! Thank you, Youbert for your excellent service once again!

I can’t comment on the work they do, but their customer service is terrible. I went in to try and schedule my car for a smog check because they are Star certified and I can’t take it to my usual mechanic. I was rudely informed that they don’t do work in the garage on the weekend. When I asked if I could at least get on the schedule because I needed it done as soon as possible, the attendant began yelling at me and informed me that he did not care about my car or my schedule. I left and will not go back for any reason.

Youbert and his team are amazing! My husband and I have been going to Youbert for over 10 years. He is someone I can trust; he treats us like family. This is a place where I can take my car and not worry that they are giving me the run around, or worry that they will overcharge or take advantage of me. I trust them 100%!
I take my car here for everything, no matter what the issue and they are always there to help, whether it be smog, tires or any kind of car issue. The prices are very reasonable and the best thing is that I can always trust what they are doing. A BIG THANK YOU to Tara Chevron and Youbert! It’s so nice to have a mechanic that I love and trust.

I have used this gas station for the past 5 years and have had ok car washes. My most recent car wash was a very bad experience. While the car wash was going I smelled rotten eggs, but didn’t think anything about it, when I got home my car actually looked worse then before I got the wash and there were marks all over the top (I drive a small VW Jetta). So I returned to complain, the owner first told me I was wrong, but when I showed him the dirt and marks he said that it wasn’t his fault and that he has never had a complaint before. I don’t care if he has never had a complaint, he does now, so apologize and resolve, but no he got defensive. He returned my money and when I addressed that he upset me by his rude and defensive response he told me to… «Get the Hell out of there» while I was holding my 3 year old in my arm. Well, I guess I will be fueling up elsewhere!!! and be WARNED his car wash is not worth it!!!

Everyone that works here is so nice. I personally want to thank the owner for always being so sweet and helping me put air in my tires because I’m one of «those» girls that’s afraid to do it herself. This is a great place and I’ve personally sent my friends and family here. And now Safeway customers get the discount on their gas bill what could be better.

Most expensive station around. Also, they can be rude. I get gas there from time to time and I asked if they could turn the air on for me. Most has stations do this for me without a problem. I got an answer of «It’s .75 cents buddy». Doesn’t sound that bad when written, but came off rude in the context in which it was said.
I’ll just stick to 76 like I always do. I get better fuel mileage anyways.
Gets two stars only because it’s a fairly nice station, and not every experience is bad.

I’ve been going to Mehdi’s business for a couple of years. and he’s the kind of mechanic everyone should have, experienced and fair priced.
I agree with Douglas L., if you’re a woman, Mehdi won’t try to rip you off. He really does treat you like family.