So incredibly bummed. A stranger moved my laundry out of the washers when I went for a bite, and I didn’t realize it till the next day. I folded my laundry and realized I’m missing so much! Went back to search for it and of course it’s not there, but it was in the dumpster out back. Of course someone went through and took all our jeans and sweatshirts and who knows what else. I spend roughly $ 40 every two weeks here and it’s very disappointing that wet laundry(obviously someone had an oversight) would just be dumped out back. I understand that they cannot hold everyone’s laundry, but it wasn’t even 24 hours. There are no numbers to contact management anywhere. There are too many washers and not enough dryers. The coin machine is always out of quarters. I can say I won’t be spending my money here again. And shame on the people who moved my laundry. Don’t touch other people’s things even if they are gone 10 minutes longer than the wash cycle
Mely M.
Classificação do local: 1 San Jose, CA
I have been coming here for years but I am forced to use a different laundromat. The place is filthy. The floor, the tables, and the machines. 8 machines out of 48 are broken with some washers still half full of dirty water. With 4 of the 9 dryers broken the wait for a dryer can be up to 20 minutes and with no vending machine I’m forced to go to the gas station for a beverage. Many single washers have been replaced with new multi load washers that work well, but with no dryers available those machines sit empty and make the dryer situation even worse because the ratio of washers to dryers is heavily off. There are two tvs but only one seems to work. In need of some serious TLC.
Joan S.
Classificação do local: 2 San Jose, CA
This is the closest laundromat to my house, so I come here. I agree with the other posting — avoid afternoons if possible because the sun pours in through the windows and you can bake while you wait for your clothes to finish. The floor is not clean. The vending machine is almost always broken and without a sign to warn you before you give it your quarters. There is soap build-up in the place where you pour soap in the newer front loading washers and the large capacity washers. The owner does not get back to you when you leave a written complaint. There are two televisions available. All in all, I think I will try another place.
Stephanie S.
Classificação do local: 4 San Jose, CA
I live pretty close to this place and when my washer at home took a crap I had to find an alternative. You can tell this place has been here since the 80’s. The tables have a dish cut out in them for cigarettes(not in use anymore obviously). All the machines seem to be in good working condition. The owner is pretty good about notifying customers of machines that are out of order. Prices seem reasonable to me, especially for the front loading washers. All of my clothes came out clean and nothing was ripped or damaged. I cringe at the thought of using a washing machine shared by strangers, but my fear has subsided just a little bit using this place. However, do not come here during the middle of the day when it is super hot outside. It can get extremely hot in there! Come early morning or in the evening. Last wash is at 9:30pm.