Subway

Being a San Jose State University student, having a Subway back at the Student Union Square is always welcome. The previous Subway location on campus closed down due to the Student Union’s renovation efforts. I was happy when the new location opened up and finally went for the first time today (March 15, 2016). For the most part, it is better in certain aspects but worst in others with understandable reasons.
PLEASE NOTE: This is solely based on my first and only visit to the new Subway location.
The food is tasty. I ordered a non-​toasted 6-​inch Subway Club sandwich with the following ingredients: wheat bread, provolone cheese, roast beef, turkey, black forest ham, tomatoes, pickles, lettuce, and honey mustard. While the employee gave a satisfying amount of all the sandwich toppings, I was mainly surprised on the fresh taste of everything from the bread to the ham to the tomatoes. It was better than the previous location’s ingredients from what I remember. If the sandwiches continue to be made the same way, I’m a regular customer.
This Subway however has its flaws, mainly the following problems:
Problem #1: The new Subway has a significantly small amount of space for the customers who are waiting to order their sandwiches. This is a huge issue when the line for ordering is long and the employees ask customers to use the line markers with the arrows. Waiting in line becomes pretty cramped. Do not expect any sitting area to be inside.
Problem #2: It was EXTREMELY warm inside. I don’t know if it is because of the heat emanating from Subway’s ovens, the sunlight coming through its glass windows, whether or not someone switched the air conditioner’s cool setting to warm, the body heat of the people waiting to order, or even a combination of all three. It just felt bad. The working fans on the ceiling didn’t help at all.
Problem #3: The service was EXCRUCIATINGLY slow. It took roughly 30 minutes to get to the front with 8 customers before me and 5 employees working. I took into account of the other customers’ orders within the time frame, but the employees need to provide faster service and keep the line moving. I would like to think all the workers were new hires seeing as the new Subway opened within only the past week or so.
Overall, I would go again. The important part is my sandwich looked and tasted good so it was pretty much worth the time spent waiting. This Subway location gets 4 out of 5 stars for now. My opinion may change depending on future visits.

The people who work here are by far the slowest minimum wage employees I have ever seen at work. With 8 people in line and 5 people working took a total of 25 minutes to get to the front. Turns out they were out of almost everything… You are better off walking to the subway San Carlos st. You’ll get your food faster and they will actually have the food you want.

2.5
It’s Subway. Nice little set up in the food court. Full selection of sandwiches and toppings, meals also available. Service is pretty good, although it can be slow-​going at times depending on the line. Not too much else noteworthy here.

I love Subway (especially since they started toasting their subs) and I would say that this particular location does a very good job at making their sandwiches. They never seem to skimp on the ingredients and really load up their sandwiches while not making it messy when you open the wrapper up.
I usually get their BLT and they tend to load the bacon on there and not count how many pieces like other Subway restaurants.
The only negative thing about this location is that since it is a franchise of the student union, they don’t accept the Subway cards (to get points). However, that is canceled out by the fact that they don’t charge me tax because I’m a student. Students don’t get charged tax at the student union restaurants.