Shark City Locksmith

The service provided by Mario and the person on the phone for Shark City Locksmith was exemplary. We needed our locks matched and re-​keyed, a deadbolt installed, and another entry doorknob repaired. Mario arrived promptly and was very professional. Clearly he was an expert in his craft. On top of that, you could tell he enjoyed what he was doing and sincerely cared about his work. He also took great care to clean up after his work was done. Mario also provided some great advice on how to secure our home and educated us on the pros and cons of different types of doors (as we were going to be replacing some). I can’t recommend them enough! Thanks Mario!

Excellent, fast service! Mario was able to come same day and even texted me offering to come early. He changed a mismatched set of locks to match and rekeyed at the same time. His pricing is reasonable and he is very professional.

Our experience with Shark City Locksmith was First Class!
We are in the process of renting our home and needed to get all the locks re-​keyed before the new tenants arrived. Mario took care of everything in one visit and not only re-​keyed the locks he made some needed adjustments to the locks and they now feel and work like new for our new renters.
Thank you SCL you guys are awesome!

These guys are amazing. Service was outstanding. Mario was fantastic. He came out to my house almost immediately. I’ve already recommended Shark City to my friends who are in property management.
Keep up the good work Mario.

Originally I had contacted First Bay, but learned that when First Bay is not available, they often send jobs to Mario and his Shark City business. Mario was courteous, friendly, and professional as he rekeyed an older obsolete dual point access Schlage lockset on the front door of the home I just moved into. Not only did he rekey the lockset for me, he also was able to reassemble and reinstall the hardware, as I had previously removed it all in an attempt to replace it with a current lockset. After talking to him for a few minutes, I instantly took a liking to him, and found we shared quite a few interests besides just the SJ Sharks, which is obviously the motif of his business. Anyway, Mario took the time to go over the pros and cons of my current lockset, and also another popular lockset on the market that I was interested in. He also offered his services in his off business hours if it was an emergency, and that I truly appreciate. Because of that, I’m giving Shark City Locksmith a coveted 5 Stars.

What great service. Mario is a nice guy too!
I sent him a request through Unilocal and got a very fast response. He’s already been and done the job, and I only contacted him a couple of hours ago. Now that’s what I call great service! Very impressed.

They saved my evening on a cold San Jose night! Found myself locked out in what could have been a very stressful situation.
Contacted Shark City Locksmith and was put at ease as Mario came by quickly and solved my problem all in less than 30 minutes! Top notch!
Calming demeanor, friendly, efficient. Only positive things to say here.
I recommend Mario to anyone wholeheartedly without hesitation for any locksmith needs.

Don’t go to anyone other than Mario. I’d give him 10 stars if I could.
He helped re-​key our home downtown today and it was a great experience. We won’t use anyone else from now on.

Mario is the best. I have been using Shark city locksmith for about two years now and he’s never failed me he is always on time. I use Mario for my cars, my house and my business. I highly recommend shark city locksmith.

Our recent experience with Mario at Shark City Locksmith was so amazing that I have actually had a hard time figuring out how to do it justice in words. I guess the best way is to simply tell the story.
A break-​in near by (the media referred to it as a home invasion) had us concerned about security, especially as the homeowner involved in the break-​in was shot after he returned while the robbery was in progress.
To try to make a long story as short as possible, we contacted Mario and asked a lot of questions, relating to different options. We sent him a link to the video showing the nearby break-​in, which had been captured on camera. We also sent him links to a couple of articles online about the pros and cons of various types of locks, asking questions about what we had read in those posts.
Mario was both incredibly patient and incredibly knowledgeable. He was willing to share his knowledge with us, to help us make the best decision for ourselves with regard to the configuration we wanted to install.
He came prepared with various locks to show us, along the lines of what we had inquired about. He made excellent recommendations but was not in the least pushy about trying to get us to buy one thing or another. In fact, he actually helped us put together a customized configuration that was considerably less expensive than something else we had asked about.
Not only did he do the install expertly, cleaning up meticulously after himself, but he went «the extra mile» by taking the initiative to make some improvements to our door hinges (after getting our permission), as an extra security enhancement.
I think one of the best kinds of experiences that it’s possible to have is to encounter someone in a business capacity who treats you as if you were not just a customer but a friend. That’s the feeling we got with Mario of Shark City Locksmith.
We feel much better now, with our enhanced home security. And the new hardware on the door looks great, too!
I’ve written many Unilocal reviews over the years, including many five-​star reviews, but I think this is the first one that I feel like saying, «I would give him ten stars if I could.»

We hired Mario and Jessica to replace all our doorknobs. They were on time (actually early!), professional, and friendly. They did a great job and cleaned up. Best of all, my dogs loved them. :)
I’ll hire them again and recommend them to everyone.

Fast, courteous and professional service. Mario was able to quickly diagnose and fix a problem with the keys for my front door that had completely stumped the locksmith who previously keyed the locks. Great job and will definitely call again for locksmith service!

Needed to have a front door re-​keyed and called up Shark City. Very helpful and they were able to meet me at home at Lunch time within an hour or so from my call. Turns out this a Husband/​Wife Team and they are not only knowledgeable but affordable. Mario/​Jessie also gave me suggestions and options on re-​keying all of our locks and the pro/con’s on the various lock manufacturers. They even played with my Dog for a few mins after the work was done! I highly recommend them.

We contacted Shark City Locksmith. Someone answered the call, we proceeded to explain our situation, then the call dropped. The person called us back — we explained the situation on the phone again — the call was dropped.
In an emergency situation, I would think twice trying to call them first. So we went back to Unilocal to find out who was next on the list and eventually we contacted ²⁴⁄₇ Quick Pick Locksmith Services who answered our call professionally. Within 30 minutes the guy came and helped us out with our garage lock. He replaced everything which wasn’t cheap, but we were thankful.
No, I was not impressed with Shark City Locksmith.

I’m not going to tell my embarrassing story… but I am going to say how on my Call to Shark City the receptionist was extremely pleasant and transferred me to Mario right away who was extremely patient, understanding and extremely courteous! Not only was I not prepared he requested I text him a photo (which I did) he texted me back instructions however I missed that text and called him back he did answer and guided me thru until my problem was solved. Let me say how EXTREMELY HAPPY I WAS to be out of the situation I was in. He gets all my business and anyone else whom I deal with. Again thank you Mario!!! STAND UP GUY!!! … HANDS DOWN!!!

Let me start off by saying that this company is amazing. Mario came promptly within 30 minutes. He was very courteous. Explained to me everything. Did the job. Price was very reasonable. Oh yeah and it was Father’s Day night at 9 pm. Wow factor amazing. Quoted price was the same on phone as it was in person. We will pass his business along to everybody. Very recommended.

Mario’s the best! This is the second time I have locked myself out of the house in 2 months and the first person that came tried to charge me $ 300.00! Long story short I WILL NEVER call anyone else. Mario was professional, on time, great personality and I know why they have a 5 star rating! THANKS MARIO!
YOU DA MAN!

Thank you Mario for his service and Shark City Lock Smith will be the only company I will call for help after today. I called Auto Lock Smith prior to Shark City and they sent and agent to my house and tried to pick the lock for a minute and told me that they have to break the lock and they will charge me $ 235 to do it. Then I called shark city and they told us to text them a picture of the lock. They told us that we have a standard lock and they will be able to pick the lock without breaking it. So we sent the agent from auto lock smith agent away and waited for Mario. Mario came to my house within 30 mins and got the lock picked in 5 – 10 mins. I would recommend Shark City and please do not go with auto lock smith if you don’t want to be scammed

Never would I have thought I would be air-​headed enough to lock my keys in the trunk. And of all warm summer days where my windows are usually cracked open or my sunroof is open, of course this particular day, they both weren’t. I will admit, I contemplated breaking my window out of sheer frustration with myself. Searching Unilocal,I found Shark City Locksmith and they were able to get someone out within 30 minutes.
Mario was super friendly and was able to get me back in to my car within minutes. Unfortunately, I think because my zip code was in Milpitas and not San Jose, they charged me $ 75, but that’s ok I suppose for my car back and peace of mind.

I don’t post often, but my business is customer service, and I feel compelled to tell others when I am undercharged for excellent service, as I was today.
Today I was looking for a locksmith and didn’t know where to start or who to call, until I came across Shark City Locksmith and read through their solid five star reviews.
I called and explained that I had an ex-​girlfriend issue, and needed help right away. They said they would be right out, and then Mario the owner pulled outside less than 30 minutes later.
He rekeyed my entire place, and charged much less than I expected for the time he spent, including a custom piece fabricated for my mail box. This was the best experience I have ever had with a locksmith.
Shark City will be the only locksmith I ever call again.