Your company came in at the last minute to save the day! Other quotes couldn’t do the work until the following week. Time was money, and you saved us hundreds $$$ Just wish credit cards were accepted. Thanks Diane and Sandman staff.
Anh D.
Classificação do local: 4 Milpitas, CA
3.5 stars. I work at a real estate company, and we deal with a lot of pest control companies, and Sandman Termite is one of our go-to inspectors. They are easy to reach, easy to talk to, and can explain the report in terms that I can understand when I don’t quite understand the workings of pest control. Mike, who usually inspects our properties, is efficient, fast, professional, and does a very good job inspecting the properties. We’ve unfortunately made appointments that we’ve had to cancel at the last minute due to some unforeseen situation arising(buyers cancelling, home is inaccessible, etc.), and Sandman always took it in stride and understood the situation. While this is a rare occurrence, we appreciate Sandman’s professionalism, cooperation, and time spent with us. A couple clients(buyer/seller) have told us that sometimes Sandman’s customer care towards them could be improved. Once, a client told me that he asked for some advice/information about the crawlspace or something, and the inspector told him to check the report and would not tell him any other information. That client would have much rather received the information from the inspector at that time, even though he would have acccess to the report once it was completed. Still, we usually work with Sandman and have an excellent professional relationship with this company. The rates are very competitive, reports are always produced quickly and are of excellent quality(regarding the details and contents of the reports). We will be using Sandman again soon for our termite inspections and pest control solutions. Thank you! TIP: Paying up front instead of in escrow will save you money!