Rocha Sister’s Housekeeping

Iris (sisters company) I’m not sure if they are a good company. They clean my house deep cleaning!!! and also ask iris to wash the windows, and she just waped with Glas cleaner. Ij send her pictures dust still blinds she never answer her cell. Never use this company.

I’ve used this company for housecleaning for almost two years. It started out very well, I was happy with the cleaning until about the last 6 months. since I keep my house tidy I had changed from bi weekly service to monthly. This is where it started going downhill. Because of this change, they can no longer accomodate the time slot I had and made me switch to another day. I was told when something else opened up they will let me know since i wasn’t too keen on the new time they gave. (Thursday at 1:30pm). I’m not the kind to leave keys for the maid so they can access the house without me being there, so I have to be home for the cleaning when they come. Since I work from home 3 days a week it wasn’t too big an issue. But then the last few months when I told Iris I had to switch the day because I have to get to a meeting, she would tell me that she can no longer accomodate me with my cancellation, she will be seeing me in a month given I «missed» my cleaning slot, and because of that, I will have to pay $ 40 more for skipping a monthy. I asked her about this, since it didn’t make sense for me to pay more given I clean it on my own in between and my house is ALWAYS tidy and for the most part clean except I hate cleaning tubs, toilets, and dusting. I reluctantly agree to this since I was tired of the back and forth, so the next month the ladies showed up and spent the same amount of time cleaning my house, so of course this annoyed me since I paid them $ 40 more for what I assumed was more cleaning given i missed a month! I spoke to Iris about this, and she said it was because the ladies had to work harder to clean, but does not equate to more cleaning time. I challenged by stating I did not observe any add’l services being done nor did the ladies have to work «harder» by any means. She then said well, we lost money when you cancelled so this is to make up for that. It was just unbelievable! I asked for reschedule but she didn’t accomodate, it was never an issue before the few times I had to. Now I feel they are looking for any excuse to get you to pay more.
The final straw was them damaging my stuff while they were cleaning. The ladies are quick but also careless, causing knicks in the paint on wall or my dresser. I pointed it out to them only with intention of saying please be more careful. Instead, they didn’t take any responsibility and said Oh I don’t see how we could’ve done that. Come on! Really?!? The new crew I got since switching to this new time is just not the same. So enough was enough i finally kick them to the curb. I am currently using a different company for cleaning, and they are always timely and courteous with my stuff. I can’t say the same for Rocha sister’s.

Have been our cleaners for over 3 yrs! The best !! I love coming home to a clean smelling house !!

I’ve used house cleaners off and on for decades. I’ve even had the same house cleaner for years and she did a nice job. But now I’ve found Iris, Maria and crew I’m spoiled. They do an amazing job every time. We agreed on what would be done and as I found things I forgot to mention initially, they get incorporated and are never forgotten. When they are done my whole house sparkles. I look forward to each visit because I love having a clean house. Thanks Iris and Maria you have another really, really satisfied customer.

I’ve been needing to write this review for about 6 months. The last person who wanted to give them six stars was right. This ladies are cleaning geniuses. They came in a did a one time cleaning on my house before some guests came over. They cleaned like no one I’ve ever seen. They are human cleaning hurrincaines. Well worth the money. I just wish I could afford true professionals like this more often.

Excellent service and lovely ladies.
Iris and her team provide excellent service and are delightful company too. As previous reviewers mention, Iris is always pleasant, on-​time, welcomes feedback and exceeds expectations in all that she and her team do.
After her visit, my home and all that is in it, ‘sparkles. Her attention to detail is wonderful. I highly recommend Iris and her team for any cleaning project you may have in your home.

We looked and looked and looked and tried and tried and tried and finally, thank goodness, found the Rocha Sisters. They are the best I’ve ever used in my entire life. I am so happy to be reviewing them. Thank you Iris and Maria and team!!! You are seriously saving my marriage ;)

Iris and Maria are the dynamic duo and come over to my home every 2 weeks to make the place sparkle and shine! They have been doing this service for me for the past 4 months and as long as I can afford them, I hope they will be cleaning and maintaining my home for years to come. My OCD friend, Michelle, was very satisfied with their work and referred me to them. Now, I know how OCD Michelle is so if anyone can pass her test, I was pretty sure I would be happy.
With that said, I recall not being as satisfied with the work they did on my hardwood kitchen floors the first time and I wasn’t sure how they would react to my comments but Iris took my text message (yeah, I did it through text instead of in person *sheepish smile*) with professionalism and no defenses. After this concern was expressed, they have made great effort to pay attention to the floors to ensure it passes our critical eyes.
Just like other reviewers have stated, they are pleasant, reliable and meticulous with their cleaning. Being open to feedback and responding professionally is also a huge plus. I like that they dust the little nooks and crannies that I hate having to do and they do so efficiently. Their price is very reasonable too for a 2400 sq foot home (they came over and gave me a free estimate within 2 days of contacting them).
Yay for this great sister-​run business!

Iris and Maria are absolutely wonderful! I have been told by friends and family that I have borderline OCD so it is almost never possible to satisfy me completely. But I was blown away the first time Iris and Maria came –I had nothing to pick on whatsoever! Not only were they meticulously thorough with everything (even cleaning the vitamin bottles!), they were efficient and fast, hard at work every minute they were at my home. There are a thing or two at times that might need a little reminder, but they are very rare and I consider it only normal when any two parties are just getting to know each other’s work style and preferences.
I also appreciate the ease of accessibility –I can call them, e-​mail, or even text to communicate and they are always dependable in getting back to me in a timely manner (try calling a few other places and you will see how valuable a trait this is!). They are always on time, always with a smile on their face, so polite and pleasant, and even my baby loves seeing them every other week! The price is also very reasonable, especially when they do such an exceptional job.
I highly recommend them and I am so thankful that I found them! Thank you, Iris and Maria, for your remarkable work! =)
Update: It’s been over a year already since Iris and Maria have been coming to our place and they are as wonderful as they were the first day, and actually even better, because now I don’t have to say anything and they already know and understand. I can’t recommend them highly enough!

I’ve been using this house cleaning service for over a year now and really like their work. Iris and Maria do a great job getting all the basics cleaned and can get in and out very quickly, leaving my house «spotless». I have them scheduled to come every other week and they have been very accommodating with my schedule as it tends to change frequently, but they are always flexible. I am very happy my friend referred them to me.

I recently moved out of the San Jose area and I miss Iris & Maria already. For ove two years they came every two weeks to clean my home. They were meticulous in their cleaning and did such a great professional job! They are easy to deal with, fairly priced and can be flexible when my needs changed. I have also trusted them with the task of feeding my cats while I was away. I wish I could find a house cleaning service like them in my new home. I’ll keep looking but don’t think I’ll ever find a team as great as them! I’d give 6 stars if I could!