Priscilla Of Boston

I bought my dress and then got that dreaded phone call. «We are shutting down.»
I was so upset…
I asked for a refund and they said no problem…
But then when I got there they only gave me the portion that I had not paid into the credit card. So how was I going to get that money back. That said you won’t. Wtf?! After a large deliberation we got the money. This ruined my wedding.

Won’t be able to come here soon… they are shutting down the business as the owners are retiring the business to do something else after 65 of years of beautiful dress making. Happily came here to help a friend pick out some dresses and within 30 minutes we found it. Damn good deal I must say. Dress was is pretty good condiition as it was a sample dress in size 2 and had apparently just come in from one of their Texas location that they had shut down. And it was a dress from a new line this year! $ 7,400 dress for $ 900 — a steal! We couldn’t believe it! The dress is amazing on her and luckily because it was one of the few last size 2 dresses left on the floor, she won’t have to take it in much. Yea!!! \o/
Sales associates were helpful in clipping the dress so it was more snug around my friend’s waist and although she waited for 4 hours for the fiancé’s brother to come and give a second opinion, the girls there were so friendly and patient (borderline worried).
Really, it is too bad they’re closing. Nice spacious areas to get a full view of front and back side of dresses you’re trying on, rooms were nicely lit, and dressing rooms were clean. So get there soon if you’re a bride to be!

Horrible experience. I’m getting married in Disneyland and after purchasing my dream dress I needed a short dress to go into the park after my reception. I was very excited to get to try on short dresses. With my maid of honor and my fiancé’s mom we walked in and only one person said hello.
I looked around and saw a few dresses I wanted to try on and I had to find someone to ask if there was a room I could go into. Finally one of the lady’s took the dresses and told me they were in the room in the back. I had no idea where that was and was wondering around trying to find the fitting room. No one helped me into the dresses I had to call my future mother in law from the dressing room to come help me. I was out and the dress was WAY to big and I had to ask for clips. I thought I would be able to buy my second dress here and for a low price but I wouldn’t spend a dime here. The consultants were rude and not helpful. I guess that’s why the store is closing.

Brides, come here while you still can and while ALL bridal gowns are 50−75% off. Not only are their Priscilla of Boston gowns marked down, but other designers they carry, well, those gowns are marked down too including Melissa Sweet, Vera Wang, etc. You could walk away from this place with a $ 2k designer gown so hurry in while they have a decent selection.
The service was probably a little better when they weren’t only selling samples, but for that type of discount, who cares?! Though I didn’t find «the one» here, I may go back for accessories since those are discounted too and they have a lot of beautiful pieces to choose from. According to their employees, they get random shipments in still and will continue to until end of year. Some samples are pretty ratty and require a lot of work, but a few others I tried on were completely brand new, perfect condition and had just arrived that day and hadn’t been tried on by anyone. Definitely worth a visit!

Priscillas of Boston carries very well made, classy gowns in a variety of styles. What I liked was that it was like instead of having to weed through a bunch of dud dresses at one of the bargain places in order to find the 1 – 2 good dresses, it was a store filled with hundreds and hundreds of JUST the good dresses!
I bought my dress on a sample sale and even though I was getting my dress for 85% off and I’m sure the sales associate made nearly no commission, she treated me no differently than brides who come through and spend $ 5000 on their dress. Most importantly, she helped me really figure out what dress matched my personality, what look would fit with our wedding, and really listened. I liked their service so well that I went back for my shoes, veil, and earings (all 20−30% off of course!).

This place has always escaped numerous strolls through the Row and almost seemed kind of intimidating. A push through from my aunt (and a recent engagement) yielded a really beautiful space with some beautiful dresses. Taylor greeted us as we mounted the top steps and immediately gave us a tour of the space. He discussed the brands and pros of each (Vera Wang, Melissa Sweet…) and left us to peruse at our leisure.
While speaking with my aunt, a dress caught my attention out of the corner of my eye and took my breath away — a Melissa Sweet. The dress was simple but the details were stunning (beading on the bodice, chiffon ribbon around waist…). Taylor was kind enough to write down all the information on his card and discuss how the style would be flattering on my petite frame. He checked to see if he could let me try it on right then and there, but I believe a higher up had him suggest to me an appointment.
I was really impressed with the service and some of the dresses. However, as others have mentioned, the selection is few. I think there were less than fifteen Veras! I’ll do some more shopping around for my dress, but I may just end up back with the Melissa Sweet. Definitely swing by though as your dress just may be hanging off the racks here.
Pricing that I saw ranged from $ 2000-​$ 5000.

This beautiful store pretty much has it all: couture gowns, superb service, and an amazing atmosphere.
I’ll be honest, I went in to visit a couple of sample sales (since my budget was limited) and every single time I stepped into that store, I was happy to be there — all of the consultants are friendly and by no means pushy. I didn’t leave empty handed — I bought 2 special occation dresses!
My experiences at Pricilla of Boston have been great. I definitely recommend stopping in if you’re a bride or a bridesmaid :)

Came here with a friend to have her try on some dresses. The showroom was spacious and there was a great selection of dresses. The dressing area was roomy and we had a great spot overlooking Santana Row, only problem was the area was super hot from the fluorescent lighting and the sun. It would have been nice if they offered us some water, but we had to ask for it.
Other than that, the service was great, they made sure to keep things in check when dresses were over budget or not able to make it in time since the wedding is coming up pretty quickly. They were up front about all the rush charges and additional costs that would be incurred. When we asked to try a dress that was not going to get here in time, she hesitated at first because she didn’t want the BTB to be disappointed if she loved it and it wouldn’t make it in time. Turns out it just helped reinforce that The Dress, was THE DRESS.
p. s. bonus getting to play with the touchsmarts to view dress styles

So I went here knowing I couldn’t afford their dresses but also I went to get a fancy dress trying-​on experience.
I figured it would be almost like going to Kleinfled’s in New York but it was far from it.
First, I am plus size and they only carry sample sizes, so I basically couldn’t try anything on that would fit me right.
Second, being plus size I told the sales person that I didn’t want to try on anything big and poofy because it would just make me look bigger and poofier. Alas, the consultant only brought me big and poofy dresses that made me look like a marshmellow.
Even if I could have afforded to buy a dress here I would not as they need to expand their inventory to include ALL body types!

I had an amazing experience with Priscilla of Boston. I know there are many hidden gems, but this is one instance that I would say you get what you pay for.
I didn’t have an appointment. Regardless, the staff greeted my kindly and let me go up to look around while they sorted out whether or not they had room to see me. My friend and I looked at dresses and then were greeted saying we’d have an appointment in about ten minutes! The whole salon was beautifully designed and very welcoming. The employee that helped us out was extremely friendly. She took us over to our seats to talk about what I was interested in, and was very understanding when I said I’d prefer she just pick some out because I didn’t want to miss out on anything because «I didn’t think it would look okay» what do I know? She was actually excited to do it. She brought back three dresses. The one first one I tried on was THE one (I had probably tried on a total of 50 dresses in other stores up to this point) She did a great job. It looked amazing and was to the T what I was asking for. The dress was over my budget, but they had warned us fairly about prices and I knew what I was getting myself into. Luckily, I fell in love with one of the cheapest dresses in the store :) I really enjoyed the set up of the dress station, the huge beautiful mirror and the long hallway to try walking in it. I was really touched that so many employees were happy for me and stopped to compliment my dress.
Alterations can run anywhere from $ 200 on up, so I was happy that they have an all-​inclusive cost so if I need to get multiple things altered they will all be covered.
Overall the best dress shopping experience I’ve had and I highly recommend this store and their employees.

Being a bridal shop in Santana Row already indicates that this is an upscale shop with high end prices. But, with that also comes a wonderful dress finding experience.
The upstairs salon is absolutely stunning. The gowns are neatly displayed by designer in a brightly lit room. The floor to ceiling windows provide plenty of natural lighting to the fitting areas. The ceiling-​high drapery and beautiful chandeliers also add a nice touch. Shoot… they even have tissue boxes readily available for the sappy and emotional members of your posse when you find «the dress.»
I came here initially looking for dresses for my bridesmaids. They have a pretty good selection of bridesmaid dresses organized by color. We ended up picking a beautiful short crinkle chiffon dress for just under $ 200. Not bad! They made it very easy for my bridesmaids to come in at their convenience to get fitted for their dresses and get our order in.
My next visit was to try own wedding gowns. My consultant Amanda was very helpful and patient throughout my appointment. She first directed me towards the gowns within my budget and asked me to select a few I wanted to start off with. After helping me try on the first round of gowns, she went to grab a few more she thought may work. I didn’t end up finding my gown here, but I did get a better idea of what I was looking for and had a pleasant dress hunting experience.
Most of the gowns are $ 2,000 and up. There are very few that are less than that. I think the cheapest one I saw was $ 1,800. If your budget allows you to spend at least a couple thousand dollars on a dress, then you should have no problem finding the perfect one at Priscilla of Boston.

Came here to see if my sister could find a dress and bridemaids dress. They put us in the corner of the building so we got a 180 view of Santana Row. It was the largest space they had.
A very SR look, this place is not like your ordinary wedding shop. It reminded me of mini castle filled with great fashion to wear and everything so so clean and shinny! The workers looked a bit pushy but they turned out alright.
My sister came in reluctant and just walked to experience the atmosphere and walked out with 5 dresses. Not too bad for the Bridezilla to be… if you are reading this, JK!). The customer service was top notch.
Minus 1 star for not serving waters, alcohol, or any of those goodies…

I echo the comments of others and support their push in that if you are wedding dress shopping, you should at least come here for the experience. Imagine a brightly lit salon, overlooking the hustle and bustle of Santana Row… it really does resemble what you see in movies. You won’t be getting any champagne and caviar but you are in an environment where your inner princess comes out and completely delights.
Amanda was a really sweet consultant. Not pushy, very honest, very patient. I haven’t had any negative experiences with the ladies here. Even when I had initially walked in without an appointment and with the intent to browse, they told me to get all up in there and feel free to touch the dresses. I could’ve sworn that POB used to make people wear gloves when trying on dresses; guess their ways have changed.
They really went above and beyond for me. I had saw a dress on the website that I wanted to try on. A sample wasn’t available in this particular store so in 3 – 4 days time, they were able to borrow it from the NY store just in time for my appointment!
My intent was to purely look since 80% of the dresses were out of my budget. It was really to my luck that they were having a designer wide sale with all the dresses discounted by 15%. The final cost still ended up being more than my original budget but I cut down a couple areas (invitations, flowers) significantly so I could have one of my dream dresses! I say one because once you come into the store, you’ll find at least a couple favorites.
Prior to ordering, they also have two people measure you to get accurate sizing. I’m hoping alterations will be minimal but if needed, you can do this elsewhere (I hear Priscilla costs an arm and a leg). My dress will arrive in mid-​June of 2011 so as soon as I get it, I will do an update but hoping that it’ll stay at 5 stars.

Becky is an amazing consultant! She is always upbeat and makes going in just a wonderful experience.
I went in and tried on a couple of dresses and gave Becky a price point that I would like to stay under. I feared that she would only pull dresses right around my dress point, but she didn’t. She pulled dresses from all over and the one that I ended up choosing was way under my budget. She also chimed in to voice my opinions for me when my friends wanted me to try on stuff that wasn’t my style.
The shop overall is beautiful. There are gowns ranging from $ to $$$$ so everyone should be able to find something within their budget. The rooms are roomy and comfortable, and the sitting areas are well decorated with lots of natural light. It never felt crowded in there, even though there were other brides trying on dresses during the same time I was. They also carry a large number of their bridesmaid dresses as well, and if you buy your gown through POB, your bridesmaids can get their dresses through POB for 20% off.

This place is amazing. I don’t really know what else to say!
My best friend found her wedding dress here, Becky is an awesome consultant and they did everything possible to make her happy! She helped her find the perfect dress in her price range and it is beautiful!
I recommend any bride to be to check this place out and I know when my wedding day comes I will be getting a dress from Priscilla’s!

This place is amazing! I went here with my mom to try on dresses for her second wedding and we had the best time AND found a beautiful dress! My favorite part about the experience besides the beautiful dresses and lovely store (more like a showroom) is the consultants that work there! Since I wasn’t trying on dresses I spent a lot of time observing while my mom was getting in and out of different gowns and I kept seeing the consultants off to the side getting just as excited about seeing girls in different dresses. You would think that they don’t do this every day with how genuine and excited they were about each and every bride to be.
Our consultant was Laura and she was absolutely terrific! I literally wanted to volunteer to be her assistant just so I could hang out with her and spend time with all the pretty things they have in the store! She was the perfect consultant — patient, helpful, but also kept my mom on track (my mom wanted every dress she tried on!).
We ended up finding a dress and yes — it is pricey $$$!!! But the way they create your dress is so custom and so personalized that I have to believe its totally worth it. Two different consultants take your measurements to make sure that there isn’t any error and then they create the dress form out of cloth; fit it to you, and then once it is perfect, they create your dress using the cloth as a pattern. I mean… that is some serious work! I literally had the best time here and the time flew by. I wish I could take newly engaged women here every weekend and just help them!!!
I wish they would have offered us some champagne or water because that would have made the experience so fancy but the dresses speak for themselves and this was a good 4.5 stars… rounded up of course ;)

Thank you Becky for making my best friend feel like a princess on her day of wedding dress shopping! It was such a nice experience and the people that work here are very professional. I felt like I was on that show on TLC «Say Yes to the Dress»!
We had a 1:30pm appt on Saturday and luckily it was pretty quiet. We checked in downstairs and proceeded upstairs to meet with Becky. She sat my friend down and talked about what she imagined would make her wedding dress perfect. After getting some ideas, she escorted us out to the floor and had the bride to be pick out 5 dresses to start with. Becky went through each section of bridal gowns, some more expensive then others.
Prices for dresses here are on the higher end so if your budget allows, this is a great place to go. Most bridal gowns were above $ 2k but a few were lower. They carried the Melissa Sweet brand.
After trying on 6 dresses, she found the one! Actually it was dress #3 that she fell in love with. Becky went through the ordering, sizing and measuring with her which didn’t take much time. Dress will be ready in January. My friend also set up a date in September for us bridesmaids to check out their selection. Most bridesmaid dresses were in the $ 200-​$ 300 range with many different styles and coverage to satisfy any wedding party member.
Highly recommend them… excellent customer service! Just made my best friend very happy and so hassle-​free!

Come here to be treated like a princess.
I tried on a half a dozen wedding dresses here a few months ago, and couldn’t have been more pleased. There’s a certain elegance and reverence and sense of ceremony with browsing and trying on dresses here – I imagine this is as close to Kleinfeld’s as I’ll get without leaving NorCal. (It was fun also joking around about «Say Yes to the Dress» with my consultant and the bride next door.)
I came back yesterday to look at veils, accessories, and to scope out the bridesmaid’s dresses. Their bridesmaids’ wear runs the whole gamut of colors and fabrics, so it wouldn’t be hard to find something that would work for anyone’s wedding. Prices are in the $ 200 range for the shorter length dresses.
Though I didn’t have an appointment, a consultant made time to grab some veils and to show me how to put them in. She was very friendly and helpful, and urged me to come back with my non-​Priscilla dress before I got it altered and cleaned to try on accessories so that I could get the full picture. She also mentioned some things that I would never have thought of – like veil length and how it might hit certain parts of the gown. For this non-​girly girl who doesn’t normally play dress-​up, she made looking at veils (arguably the most girly part of the whole bridal ensemble) fun.
Part of me wants to say –1 star for the prices, but we all know that wedding vendor pricing is on a whole ‘nother level… Priscilla is the best if you have the budget flexibility.

I love Priscillas of Boston… I have been to a few bridal stores in the bay area and I keep coming back to Priscillas. why? the service… the girls are so nice and so helpful… not pushy or rude at all… very very helpfull… very patient… I can imagine what a hard job it is to stuff bridezillas into a dress plus all of the drama with dealing with a bride who has emotions running high… they are beyond professional… the selection of gowns are beautiful… I have bought my wedding dress here and I am now in the process of buying my flower girls and bridesmaid dresses here too. The store is beautiful and makes you feel like a princess… All the other stores I went to do not compare to this store… every bride should come here!

Wow. I was walking down Santana Row with my cousin who is getting married and already has her dress but you know, she must look.
Anyway, the chick at the front desk could not have been ruder. First of all she looked bored out of her mind. Second, she couldn’t bother to look away from her damn phone/​iPhone/​Blackberry/​whatever to greet us. I mean, COME ON — Priscilla of Boston is an upscale shop (meaning you get to pay for their ritzy overhead costs) so the least they can do is hire someone who can better fake looking thrilled to have a job in this economy.