PostalAnnex+

Came to drop off a rental book from amazon. The lady at front was really nice and saw I had a prepaid package so she told me what to do and helped me when I made a mistake. Fast, nice, and helpful service!

Love this place. Everyone is so happy and helpful and I never appreciated how great the service was here until I moved and have had terrible service at similar stores. No charges for dropping off packages = so amazing!

People here are great: knowledgable, friendly, and caring. I use them for all my Ebay shipments and other items. Always fair and honorable service. Seems like family

These guys are great and always so helpful. Every time I go in they always give me personal attention with a smile. I usually am clueless as what I need to do so they walk me through each step. In addition they are always trying to find the best way to ship your product — as they can ship via usps, fed ex or ups.
If you need to ship something — -use them!

Small store, but it has everything I need anyways. I typically come here for my drop offs and to mail packages every once in awhile.
They have all your basic needs: envelopes, tape, stuffing… Etc.
The first time I came in the manager was very patient with me. I wanted to know every single price from each carrier and the days it would take to ship. She didn’t give me any kind of attitude. Very helpful! Next time I came in to drop off a package, she remembered my name! Haha I love that.

In case you have not visited this Postal Annex lately, you should. The new owners and their staff (who are all very knowledgeable) are definitely a cut above when it comes to professionalism and are amazingly helpful. They have transformed this business from a dingy and unappealing atmosphere into a sparkling and welcoming place to do business. It is truly a pleasure to walk in there at any time of the day. You are always greeted and helped. In addition, they have added Le Boutique, which has unique gifts. So, if the staff is busy when you enter, you can always look around at the lovely items for sale. Kudos to the new owners! Sorry it took me so long to write this review.

This place doesn’t even deserve one star. I went in to drop two prepaid UPS packages off to a gentleman that moves slower than a turtle and has a personailty like a four day old sprite… FLAT.
As I handed him the packages he informed me that UPS had already picked up for the day, ok NBD. He then proceeds to tell me that it will cost ME $ 2.00 to drop the prepaid UPS packages off! Are you kidding me? I asked him «for what» I seriosuly doubt UPS charges you to pick up? He said in ssslllooowww motion «it’s a handling fee», again I said FOR WHAT. For you touching the package to put them in a bin? NO THANKS! I went down the street to AIM… no fee there and super friendly. One way to drive business down the street. Great job POSTAL ANNEX, that service will surely keep you in business. Hah!

This place has a deceptive Jekyll & Hyde personality due to the customer service. There are two people that work here, usually at separate times. One is Howie, who is very friendly, professional and efficient. He will go above and beyond to meet your shipping needs at the cheapest rates. The other is a mustached man, name unknown, who moves in slow motion, talks on the phone for 10 minutes while you wait right in front of him, lies about the cheapest rates in order to get you to buy his packaging, and as icing on the cake has an arrogant, albeit dimwitted, attitude.
Avoid the mustached man.

This place fills the bill. If you need to send stuff, get a mailbox or buy some basic supplies, they’ve got it. Yes, it could use a spruce up. The packaging for some items on the pegs is faded and there’s a rental PC in the corner which might well be from the 1990s. Still, that doesn’t stand in the way of the core services or the friendly staff – which I believe is just the one guy – so don’t be shy and stop in.

They wanted $ 2 from me to drop-​off a UPS package that was already pre-​paid, packaged and ready to be picked up, how disappointing. Go to AIM on San Felipe and Yerba Buena, much better service and you can drop off prepaid packages for free.

Very deceptive place. FIrst of all, they don’t really list pricing for various items, and shipping costs, especially the surcharges. It makes it hard to know whether some charges are legitimate or not. I dropped off some mail and a package, and the guy didn’t charge me for the USPS mail, but charged a couple bucks for the UPS package, pre-​paid return label. And he didn’t even tell me about the surcharge or add a disclaimers until he took the package behind the counter.
Whatever, I needed to send it off, but I’ll never go back for repeat service. I remember before that I tried to mail a $ 4.95 USPS Priority Flat Rate Box, and was being charged more than $ 4.95 to ship it. More understandable since that’s how they probably make money, but charging for just a drop-​off? seriously.
Just find the real UPS or FedEx store, or just go to the post office. It’s worth the small drive.

Great place to go for postal services. I’m always dropping off packages, getting box tape, or picking up stamps.