NextGen Cleaners

I’m so disappointed with my experience at NextGen Cleaners, because I sought them out after reading so many good reviews on Unilocal.
Both cashmere sweaters that I picked up today now have these tiny little tuffs where the cashmere/​wool was picked up from the sweater. The sweaters are covered in a lawn of «puffs» that stick up out of the sweater Their dry cleaning process somehow has completely damaged the integrity of the cashmere, and the sweaters don’t feel as soft as they were before.
So so disappointed. I absolutely love these two sweaters, which is why I chose to dry clean them. Perhaps NextGen Cleaners is your place for non-​cashmere or non-​wool items.

These guys are really good. They are very friendly and hard working. Once they promise to deliver, they will deliver it, no matter what.

Next Gen is a true find! I was looking for a «green» dry cleaners, and decided to give them a try. Their work is always excellent — no problems whatsoever! — and the prices are great compared to the dry cleaner I had been using in Los Gatos. Staff is always super-​nice and they always remember my name, even though i’ve only been going there a few months. There are dry cleaners much closer to my home, but for me it’s worth the extra driving time going to Next Gen. I highly recommend Next Gen!

I was searching for a new drycleaner and I chose this place based on the Unilocal reviews. They really are a good affordable and really friendly. The owner is especially nice and went out of her way to provide me with great service. She explained the process of stain removal to me and made sure I understood before I dropped my clothes off. I’m glad I found a good place

Not as cheap as everyone makes it sound. And my coat still smelled. The Unilocal reviews made this place sound like a heaven sent.
I miss my $ 2 per item in Cupertino!
Sorry Next Gen if you’re reading this, but truthfully the only thing that will bring me back is your pleasant staff. From what I experienced, your prices are too high for the quality of service provided.
I changed the Stars from a 3 to a 4 because I just took out the blazer I had cleaned there and I’m really happy with it. I would give them a 3.5 star if I hast genitive because the smell is still there. I wouldn’t mid the smell if I could pay less.
Anyway, thanks for my blazer, Next Gen, it looks great!

I was unhappy with several dry cleaners in my new area. We moved out of the area but visit San Jose once a week and like to use my old services. This cleaners is the best so it’s worth it to continue using them when I come back into town. A lot of cleaners claim they are «green» but they really aren’t. Next Gen is completely solvent free (no chemical smell) whatsoever. I have allergies so I can’t have any smells especially with the bedspreads. I have all my bedding and suits done there. Prices are extremely reasonable too. They are located across from Branham high school so just avoid going when school is getting let out. Parking is easily available.

These guys are the best!
My clothes came out perfect and they seem to be the most tech savvy and organized cleaner in town. Price seemed in line with other shops in the area.
Next time I mess up my suit… having too much fun at a wedding… will be back
Next time I have an unfortunate wardrobe malfunction. will be back
Next time I have an interview and need a clean pressed shirt… will be back.
Their two girls are so cute too!

Customer service was great! If you’re a first time customer, you get 10% off your entire purchase!
I brought my peacoats to get dry cleaned and my work scrub to get sewed. Since I needed my scrub for work, I was able to pick it up the day after I dropped it off. Instead of paying at the moment, the lady let me pay the full amount when I came back to pick up the rest of my clothes (in which I picked up about a month later and the lady didn’t mind at all!)
The results of the dry cleaning was phenomenal. Definitely going back!

Customer Service coupled with great great cleaning is everything I could ask for in a dry-​cleaner. They’re super friendly, I love how they always make an effort at making conversation-​asking how my day is going, I appreciate that-​they really try to go the extra mile. It’s nice to see nice people succeed at a small business because they understand the value of customer service and doing a great job.

I’ve been looking for a place that offers same day service! I brought it in on a Thursday and it was ready the next day! Also to mention their clothes don’t come back smelling all harsh! I will definitely be back!

This is my new go-​to Dry Cleaners! They removed a spot off my Tommy Bahama shirt that my other place in Santa Cruz said «oh well». I would recommend this place to anyone, professional, friendly service and great prices!

They always do good job on anything I brought in. The alternation lady even did all the button holes of my jacket.

This is the best dry cleaner that I’ve ever used. It’s a little dinky place tucked away in an inconspicuous strip mall, deep in suburbia. I’ve tried multiple dry cleaners in the SF Bay Area, Los Angeles, and Manhattan; out of every place I’ve used, I would highly recommend Next Gen to anyone without hesitation!
From suits to shirts to bedding, everything is cleaned perfectly. They charge a fair price, and they do it with a smile. It seems like such a simple task, yet so many f**k it up. One of my suits’ costs over two-​thousand-​dollars, and it looks brand new after every clean at Next Gen.
Oh, and it’s environmentally friendly!

I really like this place. After going to a few places in the area, Natures Best was recommended by someone, and glad it was. Been here twice now, and this place is quick and friendly. I’ve only had them clean and press shirts, but looks like quite the array of services and they always seem busy. There was something i really needed urgently, and they did it same day for me, and to perfection! Their prices are also very reasonable.

This place gets 6 out of 5 stars for customer service.
Second time around my favorite designer polo got shrunk (hence 4 stars), which is not necessarily their fault. Dealing with the designer has been disastrous at best.
Dealing with Next Gen, however has been unbelievable. They took care of the problem right away and called the designer, the distributor and the seller (they eventually provided me with a call log for all the calls they placed — and I didn’t even ask for it). When those guys were unresponsive, they tried calling as private people, and even posted comments on their facebook/​web pages.
As if that wasn’t enough, they then brought the case to the better business bureau AND compensated me partly for the shirt’s cost. They are still following up with the designer, but on the whole, wow, they have FAR FAR exceeded any expectations I could possible have of customer service.
Amazing.

I will sincerely miss this place. The only reason why I will not be using it anymore is because my Fiancée and I are moving and it won’t be convenient anymore. But I must say that I have had nothing but a good experience with them. They have been steadfast and efficient with they’re service. I always appreciated how they always are so welcoming when I show up and ask how my day is going.
I hope this helps someone who is looking for a good dry cleaners that is reasonable in price with excellent service.

After striking out with a place closer to my house, I ventured out a bit further and found a «green» facility! The old place I use to go to in Sunnyvale was «green» and did a superb job so I felt why not try here
The staff running the place are always super nice and ask how your day is going as well as make small talk while you wait for your clothes or drop off.
Reasonably price and done right the first time! Also, no annoying heavy duty staples in the clothes that ruin the fabric either

This is our go-​to dry cleaner. It’s out of the way for us to get to but it’s well worth the drive.
The folks running the place are always friendly and courteous. I haven’t had any issues here like some other places.

I completely love this dry cleaner! One of the services that i enjoy the most is the same day special service. Because sometimes i go out of town and need my clothes cleaned within the same day, and they are able to do this at no additional charge. They also have a second branch located on camden off of union avenue. I would recommend this dry cleaners to anyone, especially on Unilocal because if you’re a Unilocal CUSTOMER they offer a 10% DISCOUNT your first visit!

I have been a customer since 2008. I recently moved but continue to go to Next Gen for their great service. They were originally called «The Bay» cleaners I believe.
This is a family owned business; the owner is very friendly and has 2 adorable twin girls. They remembered me even when I did not come for a whole year when I had moved to another area of town. They also have your dry cleaning out for you as you are driving up. The prices are very reasonable, and the place is convenient.