Motif Massage and Foot Spa

I keep on coming back here because there are a couple people I really like. I do like being able to communicate with the person at the front desk as to what I an specifically needing. The place is looking run down and there are a couple of girls who are rude. Everyone else is nice. I overlook the negative because of the price and the people who I am used to.

First time here, had a great massage that I really needed. My body feels so much better now, Thank you! I was surprised at the format when I walked in, I wasn’t expecting a single room with other people getting service all together, but after a quick mental check I adjusted to it and enjoyed it. It reminded me of being out of the country. I will be back, great massage and can’t beat the price! For only $ 20, I tipped the massues $ 10!

As many people have said I have the same feeling about tipping at this place. And it was very interesting to me to see other people have felt the same thing. This has happened to me both times I was here. I gave the lady over 15% tip and both times they have acted like they have expected way more. There is clearly something wrong with the management at this place that hasn’t clarified to the employees what the tipping norm is and very most likely not paying them enough, which makes them unhappy that gets transferred to the clients and ruins your whole relaxing feeling after the massage.
I don’t think I’ll come back. Go to a place that makes you mentally relaxed, which is not here.

I came home with pain in my shoulder after a one hour massage. The pain was to the point that I had to take pain killers. My «masseuse» was too rough from beginning, and this is when I asked them for medium pressure. While the massage I asked them several times to be gentle and every time they’d say oh OK OK, but there was no change in action. I gave them 15% tip (thinking that tips are the big part of their earning) and they where so unhappy about it. I told myself don’t ever come back here. This was not the first time I had to ask my masseuse at motif to apply softer pressure on my body but today was the last time I asked them that favor.

If I could give this place negative stars I would. This place is HORRIBLE ! Pictures are a not at all what it looks like inside don’t be fooled ! the first time I went there the beds were old and very worn out. Carpets were very dirty. The male employees smell of 2 packs of cigarettes on the bodies and hands. I got medium and it felt like hell and hurt so bad. Second time I went (7 months later) thinking it might have changed and I was so very wrong and the place was the same.Nasty. This time I got light and the guy was hurting me so so so bad beyond belief .I thought I was going to cry. He asked me 3 times if I was ok and I said no can you go lighter 3 times !! I had red marks down my back when I was done .and was in pain all day. He also smelled like a load of cigarettes. I also find the employees rude. I could tell they were talking sh*t constantly. My boyfriend gave him a $ 5 tip to be nice and he was very rude about it. THIS PLACE SHOULD BE SHUT DOWN ASAP. Unsanitary and terrible masseur and masseuse. They don’t deserve that professional title.

I love this place. A total gem! Ive been coming here for over 5 years.
I’ve read over some of the reviews of complaints and it is pretty entertaining. For 20 bucks, you get a complete massage. These people are probably not paid well. 5 – 10 bucks in tip depending on how hard the pressure is. That’s 30 bucks for a massage.
Yes, you’re in a room of people, sometimes there’s chatter, sometimes someone is clearing their throat. It’s still a 25 – 30 dollar massage. I’m big on how consistent my masseuse is. I like to know what to expect. This place is very consistent and I appreciate that.
This is the place I go to weekly to get away from parenting crazy kids, or because I worked out a little too hard. Instant fix and this mama is a happy camper and because of the price, my husband is constantly telling me to take a break and go to Motif.
My typical place is Burke Williams. Big difference, but I’ve never heard my husband tell me on a regular basis to go there. That’s for a day of luxury pampering.
If you’re new to the place. Start off on light mode and work up from there (thumbs up for harder, thumbs down for softer) those guys have strong hands. If you’re asking for a hard massage, tip accordingly! That’s a lot of work on them and it’s only fair. Still, 30 (including tip) for a foot/​combo (what they call it) this place is damn good! It’s no day spa, but completely worth it and I spend more time here than my beloved BW.

Bring cash, $ 1.50 charge if you want to use a card.
Bring more cash for tip to avoid any public ridicule and embarrassment by staff. In most other professions where tipping is customary, I tip 15−20% based on the price of the service. $ 20 price would dictate $ 3-​$ 5 tip, right? Apparently not. I’m not really sure how much of the $ 20 actually goes to the person who works on you. I tipped $ 5 and felt like I probably should have tipped more. Especially after I handed my masseur «Sam» $ 5 folded in half and he rubbed it together to see how much I gave him then made some comment aloud in his native tongue. I’m guessing he expected more. I’ve read other reviews and saw where somebody said they left a $ 10 tip. In retrospect, I probably should have done the same.
To the staff at motif, be quiet please… A sign at reception says to turn your phone to silent, also be sure it won’t make any vibration noise. What’s the point of warning about cell phone noise if you all are just going to talk to each other?
This is my second visit to Motif, the first time being many years ago. Both times I could smell the breath of the person working on me, quite unpleasant. Maybe folks could brush their teeth or chew gum between clients, pee yew
This isn’t Burke Williams, so don’t go in there expecting level of service. I didn’t, but it would be nice if there was some sort of guideline provided around tipping to avoid any bad blood between staff and clients.

My partner and I had a massage last night at motif.
We have been going to motive since the inception opening.
At first we experienced great massages and kind people.
It seems that the quality of massage that you get and the type of people that massage you are quite different than the past.
First the place is consistently freezing my teeth are chattering after I’m done with my massage.
The quality of massage has deteriorated.
My muscles should feel soothing as opposed to hurting for three days because their elbows are constantly in my back so hard.
They don’t follow the diagram why even ask folks where they like it hard or soft or medium and areas to avoid when the masseuse never looks at the paperwork.
Last night a man was pushing so hard on the customer next to me the customer started complaining apparently he gave the masseuse a small tip and all I could hear throughout my rest of my massage for 45 minutes was the masseuse complaining in the break room next to me. It was embarrassing and I could never relax.
I am sure you do not get repeat customers.
Once they realize what they’re getting themselves into.
This should be a nice place to come to I’m sorry you had to end like this we will not recommend motive to any friends neighbors our families as we have in the past years.
Pda

Worst massage place. The front desk was amazing however my masseur was terrible. I got the 30min table massage because that was the only one available for that night. It seemed like he didn’t want to be there and he hurt me real bad! I asked for medium but he was rlly rough, I tried to tell him to lighten up but he never let me. Now I feel worse than when I came in!

I had a poor experience here. Before getting us started, they ask you what kind of pressure you prefer. I responded with «firm». My masseuse immediate replied in a frustrated tone and said «well I like money». I was caught off guard with his response. I should have know not to stay but it was so awkward that I tried to be normal and continue on with my service. Masseuse immediately started aggressively squeezing my neck. This sounds extreme but he was practically choking me. The crazy part about it is that I can tell he was doing this out of frustration. He was simply irritated with the idea of giving a massage. So why do you work here??? Once I told him that he was hurting me, he laughed and continue to rough around. Worst experience ever. Unfortunately I didn’t catch his name. Yes, I know you can’t have high expectations when your only paying $ 20 for a massage BUT this was wrong on so many levels. Beware!
Also– the little slip they have you fill out before your massage is completely BS. The masseuse doesn’t even look at it and if they did, I’m not sure that they could even read it.

I went here this past weekend with my sister. The receptionist was nice and she entertained us right away. I was looking forward to the massage but I left disappointed. The lady who did my massage was rushing that I had to tell her to slooooow down! Sadly, I don’t think she understood what I said so she kept rushing like she had 5 redbulls that kicked in all at once. I clearly told the receptionist to focus on my back and shoulders but the lady who was doing my massage focused on my feet and head… (uhmmmmm, I don’t think she read the paper that was filled out at all or maybe the receptionist didn’t give it to her)
When the massage ended, I handed her $ 5 and she clearly told me «that’s it???» I told her, that’s all I have, then she walked away, shacking her head without offering if I wanted some water. I guess I can’t really complain considering its a $ 20 massage but at least provide the service adequately. I would not come back here nor recommend this place to my family and friends.
Oh and there’s a .50cents charge if you use debit or credit.

Yes it’s true that all clients are in one room but if you’re complaining about a $ 20/​hr massage you’ve never payed full price for one.
I’ve had a couple massages here before but I just had one of the best ever so I thought I’d leave a review. I was so impressed with how relaxed I felt upon leaving, and at such a reasonable price! The masseuse was very responsive to my requests of «too hard/​too soft» and I felt so well taken care of when he focused on a sore area on my back. Great service and very friendly.
That said, prepare to leave with oily hair and an oily face. Haha.

This place is not a spa! Do not let the name deceive you. It is a bunch of chairs (some of them are really worn down) in a dark room. I do not believe anyone doing the massages are certified in any way. Mostly, they are Asian men that do not seem to speak English. I asked for medium pressure, and I felt like it was way too rough. Even after I asked him to lighten up. During the one hour massage, they walked away for about five straight minutes. They left us with a towel over our eyes and did not tell us that they were going to be walking away nor did they apologize when they came back. This five-​minute break still counted against our hour. While they were gone, we heard chattering behind the door (not relaxing at all).
What I think was the most disturbing about this experience was the fact that my masseuse kept hocking luggies in his throat while he was giving me a massage. It was really disgusting and definitely not relaxing. The cherry on top was as we walked out, they stood near the door and said «You have tips for me?» I was truly appalled at the level of rudeness. I thought that it would be more appropriate to leave the tip at the desk. I gave him a tip against my better judgment. The only tip I really should’ve given them was «stop hocking luggies and swallowing them while you are giving someone a massage!»

Great place. I have been coming here for months. Everyone is very friendly and professional. I love their $ 20 card that after 5 massages you get one free.
This place is truly the best.

I made an appointment with Yoyo and when they called my name to begin a male came out. What happened to my appointment? I was told she was working. The front desk never told me that I had a male or else I wouldn’t have gone. The whole massage felt like knuckles, nails, and elbows digging into my body. 15 minutes in and I just wanted to walk out. The whole massage hurt, I pulled away when it felt like it was getting harder and harder. I couldn’t wait until my massage was over. Front desk: please let people know if you are cancelling their appointment. I was notified that my moms appointment was changed to a male but there was no indication that there was a change in mine.

Came here to fix my lower back pain. Boy did I make the right decision! I had the foot and body combo for $ 20 — it was well worth it! Woke up the next day feeling 100% again — lower back pain gone!
Thank you Motif!

For a $ 20 one hour massage, this place is great. Yeah, you’re in a large room with other clients, but come on, it’s $ 20 and the massage chairs are very comfortable. Plus, they’re open late every day and it’s pretty easy to get a walk-​in appt. most days. My massages have been a mixed bag, some greater than others, but it’s just like being Goldilocks, you’ve got to find the masseur who is right for you. Mine’s Ben.
Here’s the basics: you sit down on the chair, they put your feet to soak, and the massage starts while you lay on your back (first your head, shoulders, neck, and arms), then your feet are massaged. Finally, you turn on to your stomach and they massage your back, buns, and legs.
Tips: For women, I recommend wearing shorts and a camisole or tank top with no bra. I usually take off my shirt once I turn on to my stomach (very carefully just pull it over my head while I lay on my stomach; it’s dark so I don’t feel too exposed).
Give a generous tip (I’d say $ 10). I doubt the masseurs get very much from the initial $ 20, if anything at all. Add up the money they receive with 6 – 8 massages a day and you’ll see it’s very little for a pretty laborious job. Share the wealth! :)

So pissed looking forward to a massage all day — we finally arrived here only to find out that they double
Booked the appointments (that we made over a week ago) and I’m sitting in the lobby while my sisters are getting there massages — urghhhh and all they offered me was a $ 5 credit — poor service

For the money, this place is well worth it. I had the $ 40 table massage and it was wonderful. It’s not the fanciest place, (there was a hole in the towel they laid down on the table to cover it) but it seems clean and I left there feeling great. I went there because my back had been hurting for several days. After getting a massage by Linda, my back feels so much better. I highly recommend Motif.
As someone who has worked with the public, Remember to bring cash to tip. They work hard!

I love this place mostly for the $ 20 massages! They don’t exactly understand what you’re saying but for the price you pay it doesn’t matter!
I’ll continue to go back because it’s professional, cheap and good!