Lee’s Tv & Vcr Repair

We were recently gifted a 50 inch plasma with the exception that it didn’t turn on! After some research I came to the conclusion that a few caps were burnt out. I watched some YouTube videos on how to fix it but at the end of the day I just wanted it done and didn’t wanna mess with it too much. We called Mr. Lee on a Sunday morning explained the problem and he quoted $ 100 bucks. We brought the power supply to his home and he said it would be ready in 2 hours but it would be $ 150, not $ 100 due to the number of caps he has to replace. I made sure that our satisfaction would be guaranteed and told him I would bring it back to his home if it didn’t work. He didn’t have a fill any paperwork out or anything. He wrote out number down on a business card.
Three hours later, no phone call so we gave him a call. He said it was ready. Ok, so why didn’t you call us? Anyways, we go back to his home and he was really confused on who we were and what we gave him. Eventually he figured it out but it was weird. Maybe he was super busy? He replaced 10 caps and gave us the old ones. The work looked ok, a little messy. We paid cash and left. Once back home, we put it back together and the TV has been working like new ever since. So $ 150 is not too bad considering the TV is a huge upgrade for us but I probably should have tried to haggle since he first quoted for $ 100.

Our TV stopped working Saturday night. We really like the TV we have and decided to see if it could be repaired instead of having to spend hundreds on a new TV. Called Mr. Lee around 11 am on Sunday and he said he could be at our place at 1. He showed up right at 1:00, had the part we needed in his van and had us up and running again in about 30 minutes. TV picture is SO clear now. Will call him again next time we are in need of a TV fix.

I dropped off my TV when Lee was on Story road. I was told it would be fixed within a week. He’d call me to let me know when and how much the repair would be. Week one: no call. I call him. He tells me one more week and apologizes. I call the next week. No repair. Call in a week. It’s missing a part or some such. Week 3. Same story. Each time, he asks me, «What’s the model number? What’s your name?» After calling 5 – 6 times, you’d think he’d remember the status. Well, unless this is happening with a lot of people. Based on the other reviews, this makes sense. So, week after week, I keep getting the «a couple more days.» He claimed that he had to keep replacing the parts that Samsung sent him. He claimed they sent him 4 wrong parts. I found him hard to understand. Perhaps this carries over with the ordering of parts.
Like another reviewer, I had to go pick up my TV at his new home.
I can’t recommend using a service like this. I can’t imagine how he’s going to stay in business with practices like this.

Very bad experience with this TV repair man. Went to dropped off my TV for repair to Mr. Lee the repair person and owner.
He quoted me a price for the repair and gave me an estimated time of completion. He told me the TV will be done within a week or so. After a week later, I called for the status of my TV. He sounded hesitant and told me it won’t be ready in another week. His told me that the parts didn’t arrive yet and it will take a few more days. Then he mentioned to me it can be pick up at the end of the week. After a month later, I called for my TV and hoping it would be repaired and ready to be picked up. No one answer my calls and I couldn’t leave a voice mail message. I tried calling back the next few days and still no one answer the phone. At this point I was getting a bit frustrated with Mr. Lee. Then I decided to go over to Mr. Lee’s place after work during bad traffic on 101 freeway. Mr. Lee place of business is a house on Story Road, no one there when I arrived. I was frustrated because I couldn’t get a hold of this guy. After a week of trying to get a hold of this man on the phone, I called Mr. Lee again and he finally pick up the phone. I asked him about my TV and he told me he couldn’t fix it. The freaking man moved without calling me… I had to come over to his new place on Perrone Circle to get my TV back. So freaking outrageous of this man, so unprofessional and irresponsible of him to promise to fix my TV within a week and end up more than a month without doing anything to it and moving to a new place without informing me. When I picked up my unfixed TV, it was all scratched up on the screen and the panels are cracked open. Not sure what he did to it or if he even tried to repair it. At this point I decided to go purchase a new TV from Costco and forget about fixing this TV. It’s not worth the money and time to get it repaired anymore. I feel that I must write this review to warn everyone about this man. He’s total a jerk and don’t care about customers and about receiving business. Don’t let him fix your TV even it’s free. I’m still very upset over this ordeal.

Called Mr. Lee yesterday morning after the color on my TV went out. His estimate seemed reasonable, and he told me he would be out at 4:30 to fix the TV. He never showed, and never called. Very unprofessional!

My tube konked out all of a sudden. It was the same issue as before: no symptom, no power, no picture, no sound… zip nada. It just died.
I checked back my records and it had been fixed before by the place on Bascom for over $ 450 back in 2002, then by another place off Tully for $ 160+ back in 2005. I decided to try a new place by calling Mr. Lee.
It was a weekend, I called in the morning and Mr. Lee answered. He asked for the make/​model of my TV and quoted me a price much less than the other two repair places. Please note: we’re talking 2012 price (part, labor and on-​site repair included) now.
I was expecting to hear the line, ‘…not worth fixing… it’d be expensive… better off buying a new tv… blah, blah’, so that I’d have an excuse to run out and buy myself a brand new 60″ edge-​lit LED WiFi TV. None of that though.
That afternoon, Mr. Lee showed up right on time. No small talk, no BS and just went to work on my TV (just like in the pics here
). Within 30 minutes, my TV was up and running again. He didn’t up-​sell and stuck to the phone-​quoted price.
I’d recommend Mr. Lee ‘coz he’s professional, honest and pleasant to deal with. What’s even better is that I didn’t need to lift a finger or break my back to haul my TV anywhere to get it repaired. However, be aware that you may need to be a little patient with his English.
I guess I’ll need to put off buying that dream LED large screen TV and save myself over a grand for as long as my old CRT remains repairable by Mr. Lee, *SIGH*

Our 60″ rear projection Sony finally «died» after heavy daily use for nearly 6 years. The wife called, saying that the TV now had three separate colors for the same image (kind of like the effect when you watch a 3D movie). Looked it up online, saw it was a common issue with convergence related to component failure, and how to repair. I know my way around a multimeter and solder guns from my PCB repair days, but I no longer had the infrastructure nor the time with little ones running around. I didn’t want to borrow a truck and bring it in to a repair shop, and was ready to put the TV on the curb and buy a new one. We had been talking about getting a new flat screen TV for some time, but not for another year or two, especially since we wanted another large TV. In a last ditch effort, I figured I would see if somebody could fix at a reasonable price.
I had recent success with another vendor on Unilocal for bike repair where they came to you. Well, I figured, why not see if somebody will come service my TV? Stumbled on Mr. Lee, looked at the previous reviews, and gave him a call. He asked for the make and model (he will need this, make sure you get this from the serial number on the back) and a description of the problem. He ran through some troubleshooting (the same as what I had read online) to see if it wasn’t just a setting issue. He quoted $ 200 for the issue as described, which was very fair given the price of the components I would have paid for had I done it myself — basically parts plus very reasonable labor rate. I then asked when he could come (this was 2pm on a Saturday) and he offered to come by that same afternoon. He was a little late than the original time quoted, but that was due to parking issues in the area from a nearby event.
He arrived at the house around 5PM with just a briefcase and a multimeter. Set him by the TV, and within an hour the repair was completed. I watched him remove the one of the failing components that I had read about online, but he also went through multiple points on the board with his multimeter to ensure other components were fine. He was thorough, consistent, and obviously knew his way around. Once he buttoned the TV back up, turned it on to verify the fix, and even calibrated the TV setting for better color saturation. Wife and kids loved the new set up, and we felt like we had a brand new TV again. We’ve been using the repaired TV for about a month now with zero issues.
All in all: very reasonable in pricing, great turnaround, consistent, and even 90 day warranty on the repair. Very happy I went this route («saving» me $ 5K in the process) and would absolutely recommend Mr. Lee again.
Edit as I failed to mention two items: he gave me the failed components that he replaced (as I’ve had with car repairs) and his language isn’t that bad. He’s not much of a conversationalist, but he was very friendly and polite on both the phone and in person.

Called Lee at 11:00 am on Dec 30 when the lamp went out on our rear projection big screen. It’s now 12:55 am; Lee came over, replaced the lamp and has the TV like new again. Very reasonable, amazingly fast and highly recommended!

Polite and quick service at my home.
My Sony TV went blank. Told him what happened and I think he diagnosed it over the phone and came to fix it right away.
Good price.
This is my second time using him. Highly recommended.

My husband searched Unilocal to help us find a reliable TV repair service.
We contacted Mr. Le and made an appt. for next day. He was right on time!!! My projection TV was down and I didn’t know if it was worth it to fix or buy a new one… Mr. Le not only fixed it, but explained a lot about the quality of the TV’s you buy, what to look out for etc… In a short time, we were watching our TV again and he even took the time to make adjustments to the color balance, picture quality etc… The picture looked even better than before.!! I would highly recommend Lee’s TV to anyone who wants an honest, true professional with reasonable prices. Very impressed with his service! Thank you Mr. Le!

WOW… it is now noon on Super Bowl Sunday, I called Mr Lee at 7:30 AM today with a Sony 65 inch rear projection TV that had NO picture, yes on Super Bowl Sunday, and yes, I am now watching my TV.
I have no idea what he did inside of my TV, there was soldering and circuit board pulling, but ultimately my TV was fixed on a Sunday, 4.5 hours after I called him. I think I actually woke the poor guy up this morning too, but after I had read the other reviews on Unilocal re: mr Lee I thought he may answer and come out the same day, SuperBowl Sunday.
Yes, the cost was $ 250, which was what the bid over the phone was as well. After spending an hour looking at New TVs last night after my TV died I think Mr. Lee saved me a few thousand dollars today… thanks Mr Lee.
One thing to remember: have your TV’s model number handy for your phone call, he needed it for me and I heard him tell 3 different people the same thing as he had a few calls while fixing my TV.
Last thing: I actually created this account just to write this review, I am that impressed…

We would give Mr. Le six stars if it was an option. On Sunday of a holiday weekend our 60″ rear projection LCD went black. Mr. Le was at our house an hour after we called and had the problem fixed in a few minutes. He is a very talented and extremely polite repairman. Our tv is as good as new. A++ service experience!

I called Mr. Lee based on the reviews I saw here. He was up front with me on the phone of what he expected the problem to be based on the symptoms and the eventual price. It was going rate for a power supply problem, $ 270. He was available at 8pm Monday for drop off and I picked up the TV Wed afternoon. I am very happy that Unilocal provided me with such a good reference.

My Sony LCD television’s lamp broke yesterday. I searched Google for a local «TV repair in San Jose» and Lee’s profile on Unilocal came up first. I called him at 9:30 AM this morning (April 16^th); he arrived at my house at 11:30 and I am now watching Oprah.
$ 240, awesome service.

My Sony Big Screen had severe alignment problems and the images were blurring because the individual projectors were not aligning. After reading the other reviews I decided to call Lee. He answered his phone quickly, quoted me $ 200 to repair my Sony Big Screen, and scheduled an appointment for the following day. Lee showed up on time, discussed the issue with our television, told us he could fix it so I agreed and he started in. He had to open the back, remove many wires, pull an entire assembly out, then remove a circuit board from the assembly. Once the circuit board was out, he had to unsolder a defective alignment chip from the board (no small process). He went back to his car for a minute, brought out a new chip, installed it, put the boards back in our tv, buttoned the back up again and then spent another 20 minutes painstakingly adjusting the on screen clarity until he was happy with the image. Lee is a kind, gentle, older man who is very humble, caring and does great work. I fully endorse Lee and trust him, he’ll be my first call next time I need any TV work. By the way, after quoting me $ 200, he reduced the charge to $ 180…call him, you won’t be disappointed.

Lee just finished repairing my 56″ Panasonic rear-​projection TV. It had failed and would turn itself off after 2 seconds when the power was turned on.
I called Lee at 8:30 on Friday night. The next day at 12 noon he was at my place with the right tools and parts to fix the problem. Even when the parts which needed to be replaced took extra labor to remove, Lee didn’t ask me to pay more than his initial price estimate.
When the repair was done Lee used my vacuum to clean the inside of the TV at my request and he adjusted the settings for a better picture.
$ 200 later I have a working television and a new person to recommend for television repairs!

He has very good intentions, but do yourself a favor and avoid this guy. Brought him in to fix my projection tv. Was having a problem with the tv when I first turned it on. Would show only red and blue images for a few minutes then it would return to normal. The FIRST time he tried to fix it, (he was an hour and a half late) he opened up the back of it and spent about 20 minutes doing who knows what but said it was fixed. At least I think that is what he said, MAJOR language barrier!!! That night, the tv did the same thing. I called him back and he came to «fix» it again. He kept banging on the electrical components with his screw driver and watched the screen flash as he made contact. Well, 45 minutes of that. now the tv doesn’t work at all… and he gave me my $ 200 back and left. I could have STRANGLED him! Now we have to buy a new one as this one is only good for a waste of space!!!
P. S. — I think he uses used parts from other tvs to fix yours. Don’t say I didn’t warn you!

15 year old 35″ TV — on/​off button appeared to be broken. Called Lee — he offered to come out the next day! I didn’t want to spend money on a new TV. I described to him the problem over the phone, he said he knew what the fix was — only $ 150! He came out the next day, fixed the TV within a couple of hours and its been perfect ever since. Since I found Lee’s on Unilocal,I figured I owe them a great review because I did get excellent service!

We own a 56″ Sony Rear Projection TV. It’s about 6 years old and for the past 6 months the picture would have a green tinge off and on. After reading Lee’s reviews we decided to give him a call. He gave me an estimate over the phone and we set up a time for him to stop by the next evening. He did run a bit late as he was coming from another client but we were so happy with his service. He told us that if he couldn’t fix it he wouldn’t charge us. Well not only did he fix the problem he also took the time to fix the picture quality. My husband and I were so impressed that we would recommend him to anyone we know who needs to have their TV fixed!

We called Lee about a year ago to come out and give us an estimate on fixing our 60″ screen tv. He came to our house to give an estimate –at no charge! Our TV repair estimate was around $ 700 a year ago. We couldn’t afford to do anything at the time, and held off.
We have recently moved from San Jose to Morgan Hill, and moved our large broken TV with us. So, it’s time to finally cave in and give up the cash to fix this television.
We immediately wanted to call Lee back again. But, at first I couldn’t remember his name (my husband later did, since he had recently found his business card at our old house). So, I tried calling a place in Morgan Hill — and they were going to charge me $ 100 (which would come off the cost of repairs) for an Estimate, if we brought the tv to them (yeah, «right» — it’s a 60″ screen! — not exactly going to fit in the back of my husbands convertible! ;) And, if they came to us for the estimate it would be $ 85 fixed rate, and down the drain.
After remembering all the other similar tv repair shops that want to charge us $ 85 — $ 150 just for an estimate (the first time I looked into it)… I was reallllly eager to find Lee’s TV & Repair info., and did so… and called him.
Since we had moved to Morgan Hill, I assumed that Lee would charge us for the estimate this time, since he had to travel further to us. Nope!!! He came from San Jose to Morgan Hill with NO mention of any payment whatsoever. He was at our house for about 40 min’s or so, looking at our TV, and then said he would have to order the part, and would call me when it came in.
Lee will definitely get our business to repair this TV, and any other TV that ever needs to be tuned up, or repaired in our house! He comes when he says he will, and in a very timely manner — I think I called him the afternoon before, and he was at our house the next day, and «on time».
After this television is repaired… I will update my review, and hopefully bump it to a 5-​Star :)