Las Ventanas Apartments

Had call to get corporate office phone number, Mary who answered the phone this morning at 8:24 am was already to give me the main number, then changed her mind and decided she wasn’t going to give it to me! Thank you Mary for being unprofessional, if you work for me, you would be fired!!! This is why there are so many one stars on Unilocal for this place!

Where to start. Management sucks big time. They have been through atleast 4 different management companies since I’ve lived here. They are always invading your privacy and being noisey. Worrying a out how clean your patio is instead of enforcing parking rules. There is guest parking at this place that your only supposed to park no more than 24 hours. There has been cars parked in spaces for months and not towed. Residents are now saving spaces in guest parking and using them as their own parking spaces despite if your waiting for guest parking for hours they won’t give it to you. They never fix anything you report. My dishwasher broke April 2013 and it didn’t get repaired until May 2014. I’ve reported my air conditioner being broken and they have still not fixed it. I went out and purchased my own air conditioner and hooked it up in my unit. Received a lease violation for it a week later saying that it’s not permitted. Management completely sucks. People parked in handicap spaces for months as well without a citation or tow. Security you never see anymore. I guess it’s you get what you pay for. We used to see security ²⁴⁄₇ a few years back and they where good. This is just some of the things I’m saying. My list continues… I would not recommend these apartments to live in.

Speaking from what my parents have told me about living at Las Ventanas this is a third person review. I think I just got upset from what happened recently that I’m writing this review.
So they’ve been living there since 2011. The place has its issues, its not the best place to live considering the area, but if you’re looking to save some money this is a great place. It has a small community gym, small playground, one basketball half court, and a pool.
Its a well kept complex. The janitors do such a good job with the site despite the messy kids that roam around throwing food outside on the three flight of stairs and people’s doors. Believe it or not, a bag of shit was placed once outside my parents door. The reason being is that my mother has scolded these kids or teens to get down from on top of the roof, and she worries about one of them falling to their death. They didn’t like it so they placed a bag of shit on her front door. That one made me laugh.
Walls are super thin, so if you like to yell trust that your neighbors will hear every single word that comes out your mouth. Especially, if you are a schizophrenic woman beater.
Some stuff you should know, there used to be a ²⁴⁄₇ security guard in this complex about two years ago. What happened you may ask? I think it has nothing to do with funds, but more so with the fact that he was actually doing his job, interrogated a bunch of guys at night, and they chased him. He was alone, and ran for his life. That poor man almost died.
There used to be a lot of drug activity that has died down, but its still present. People get caught with drugs by the police here all the time.
Lastly, the big shabang that has led to this review. There has been an increase in car theft. My mother’s car got broken into as so many cars do that are left outside the gates and inside the gates. Ignition was all jacked up, but they weren’t able to take the car considering the steering wheel locks.

I’ve been a tenant at Las Ventanas Apts since 2012 and agree with some of the reviewers comments. I remain a tenant and intend to update my comments to share my experience throughout my occupancy.
1. THEFT: In 2013 my car was broken into and items were stolen. I reported the incident to the rental office mainly because the clicker to the main gate was stolen. They wanted me to pay $ 35 for a replacement clicker and I was adamant that was not going to happen. They finally caved in and gave me a replacement clicker, which I now keep on my keychain.
2. CLEANLINESS: The groundskeepers does a fantastic job at maintaining the property and keeping it clean, especially since it’s such a large complex.
3. PRIVACY: Too much invasion and interruption of privacy from management. Their primary way of communicating with tenants is to leave a notice taped outside of apartment door. I average at least 2 to 3 notices biweekly. Notices consist of inspection notices, apartment policy reminders, maintenance notices, re-​certification notices, repair notices or some reason they need to enter your apartment.
4. APARTMENT INTERIOR PRO’S AND CON’S: 2 and 3 bedrooms have washer and dryer and 1 bedrooms have access to laundry room. Heater and AC are electric and can only be felt in the living room where its located because it’s NOT central heating. 2 bedrooms are pretty spacious. There is only one lock on the door and that’s the door knob, therefore I installed a door bolt for extra security.

Low rent not only describes the price of living here but unfortunately the tenants and management too. The behavior of my neighbors I can overlook as they are in the same financial boat as I am
so it is what it is!
But the extremely poor management is something to which I can speak.
My first issue is security. I live on the 3^rd floor but the garage is underneath the first floor which is 3 flights of stairs. There is a bike locker down in the garage too. Last year I had an old bike which I was attempting to fix up and had removed the seat so rather than carrying up those 3 flights of stairs opted to leave it in the cage as it is secured right?
About a week later while driving to work one morning I noticed my bike was gone. When I returned home from work that evening I went to the office to report it stolen. Their response was to ask me if it was locked in the cage and regrettably I told them no. They told me that there are no cameras down there and to file a police report which I did. Next it is a gated community so was taken
aback when my car was stolen out of the garage. Even more shocked when I learned mine was the second car stolen that night!
This was indeed shocking that my car could be stolen out of a gated community. In chatting with the officer who took my report learned that while the complex used to have ²⁴⁄₇ patrols they had apparently cut back. Tenants like me paid the ultimate price! Fortunately my car was found a couple of days later with its contents gone of course and the ignition switch busted. I took care of getting it repaired to as close as pre incident as possible but as far as I was concerned this was strike two. Then a few months ago I had my bike on the back of my car, pulled into the garage parked then debated on whether to carry my bike up to my 3 rd floor unit or to make two trips as I was pretty beat after having biked a good 40 miles that day. As I was sitting there I noticed a security car pulled up behind me. I was not doing anything wrong so I ignored it until the officer got out of the car to ask me if everything was alright. I confirmed that things were alright so the officer got back in the car and off it went.
About a week later, I received a note from the office.

I lived here when they were brand new. Trouble from the beginning. Mgmt was horrible. We didn’t use pool bcuz it was never properly serviced. Plumbing never worked from day one and what made me move was win someone was killed at the entrance. It made the Mercury News. Straight PROJECTS!

I lived here for a full year. worst place EVER — and I’ve lived at some old s***holes in San Jose.
It’s cool because rent is HELLA cheap AND you still get a washer and dryer. But weird that it doesn’t come with a microwave.
The walls are super thin. My downstairs neighbor used to REALLY hate us because we walked around in our apartment. Just walking pissed her off. And, at the time, I didn’t care, but now I realize how awful that must have been. I am a reformed neighbor!
There was NEVER any parking available. I lived in a three bedroom apartment with 2 parking spots (TANDEM SPOTS — inconvenient). Sometimes, we decided not go out because we didn’t want to lose our parking spot.
I would recommend that you check out somewhere else. Like Palm Valley Communities in south San Jose.