King Appliance

Purchased a used Whirlpool washer for $ 185 and thought it was a steal. Not even a week after the purchase the washer broke, contacted King appliance and said they will come to my apartment and fix the problem and replace what I have with the same appliance and nothing has happened. Was informed by my roommate that two weeks later they haven’t replaced so I went to call and until now they haven’t contacted me nor replaced the broken washer I purchased.

I needed my dryer fixed they came out the same day and they had the parts they needed everything went quick, great price also very honest people, they also worked on a Frigidaire for my friend it went smooth also, I will be using them again in the future fir any other appliance work I need Thank you for your, services Elisa

I didn’t purchase anything there but the younger guy who was manning the ship had some good tips and pointers on maybe fixing the dryer I had.
Turns out he was right and I just needed a $ 10 sensor from Amazon and about 15 – 20 minutes of my time with a screwdriver. Four stars for great, friendly, no pressure service and advice.

I came here to purchase a replacement fridge for one of my tenants. I got a good used fridge for a good price. They were even able to deliver it the same day.

Not professional. Not punctual. Mediocre. Not sure if i will buy here again. Better off going to sear and buying new.

We recently got our frig from this place and we were very pleased with their prices and they had amazing customer service. Highly recommended!

I was in need of some appliances for a property… This place has excellent prices and fast delivery service.

Love it. Small place, great customer service. He helped me find a machine i could afford. He delivered it on time and took my old machine away. Highly recommend!

Ok, when I bought the washer, dryer and fridge last year and had warranty on them, they were great. They came out and repaired my frige that I paid $ 700.00 for, replacing the computer and thermostat with no issues. Well, my lovely frige took a crap on Friday night and I had just bought $ 200.00 worth of groceries and the frige was cooking my food, the temp went up so high and I had a party the next day. I called them, they said they’d be at my place within the hour, 2 hours went by, I text them, no response whatsoever. I was so disappointed that no call, no show so we bought a $ 50.00 frige on Craigslist that has been working out fine. Now I am out $ 700.00 and plus whatever is wrong with it. I even emailed them on Saturday to please come out, still no response. I hate to put negative stuff on here but damn it, at least have the courtesy to let me know you can’t make it, gave them 3 chances to come out to repair my frige. I even gave them a 5 stars when I originally purchased the 3 items for $ 1400.00. I understand it’s a chance you take when you buy used appliances but come on now, the frige shouldn’t have gone to crap in less than a year especially when you put in the new computer and thermostat. Note to self, don’t buy GE Stainless Steel French doors, freezer on bottom frige. Good luck to all. Now I am looking for someone who can repair my frige and I will get rid of it after that. C’est La Vie aka That’s Life!!! Arrggghhhhh

These guys have no clue what they are doing. Our refrigerator died so after doing some research, we found King Appliance with great reviews. Ha!
We live in Oakland so I called them and explained what we were looking for. Then I texted them (so there would be no mistakes) the measurements of my door frames, 29 inches. Based on our needs, they selected two refrigerators, they emailed us pictures, and we picked one. Next, we scheduled the delivery. Everything was easy… too easy.
First off, I explained I had to leave for work at noon so they told me not to worry, they were going to get to my place at 11. Well… they got here at 12:30, so I was already late for work.
Long story short, after taking off the gate door, and my back door, taking off the fridge door with the wrong tool (they forgot the right tool so it took them forever), 2 hours, a new dent on the side of the fridge, and a few broken plants, I still have no fridge. The fridge does not fit through the door frame. I was surprised (and pissed) because we sent them the exact measurements. He explained that people always say it’s 29 inches when the frames are actually wider.
Eh… no, we said 29 inches because they are 29 inches.
So these were his ‘solutions’: leaving the refrigerator in my living room and then we could figure it out (?!), taking the door frame off and then we would get it fixed and paint (!!!), or leave the fridge on the back deck (!!!) What?! He kept pushing for option B (taking the door frame off) saying that it would ‘probably’ fit that way. You want to break my door frame in hopes that would work?! Thanks, but no thanks.
At some point he said that he would make it fit (I’m not sure how) if he could take my old fridge for free. This was the third time he tried to get my old refrigerator, and the third time I explained that the freezer was still working and I had my baby’s breast milk in there. There was no way he was taking that fridge. But he kept trying, very awkward.
Of course, after all this mess, he wanted to get paid — I’m paying if I get a fridge in my kitchen, not in my backyard! I felt bad for the two guys, it was a lot of work, but it was their mistake. They brought a fridge that was too big! They don’t know what they are doing — you could tell by how they were handling the fridge, and how they kept making mistake after mistake. Wouldn’t you think of measuring all the openings before you start moving the fridge?
I stopped feeling bad for them when they started yelling at me in my drive way. Then I told them to get out of my house or I was calling the police.
Ridiculous.

These guys are amazing. They are super friendly, honest, knowledgeable, and have a huge inventory of products at extremely reasonable prices (I ended up paying about a hundred dollars less on a washing machine than I was expecting to pay).
Brothers Jose and Oscar are great. Oscar, who helped us pick out our washer, is pretty young and will surely be able to ice to an eskimo by the time he turns 16 (super sweet kid). Jose is also really cool and made himself super available to answer questions and facilitate our purchase by phone and text. Papa King Appliance is also very friendly and seems to genuinely care about customer satisfaction.
Overall, this is the type of family-​run business that offers high quality products at low costs, and a great shopping experience – I would go back to these guys in heartbeat.

After moving to the area we were in search of a fridge and washer and dryer. After some online research, and stopping in a few used appliance places, we lucked into finding King Appliance. We walked in, and could immediately tell they had tons of selection at great prices. The 60 day warranty was a huge plus, along with free delivery! We picked out the ones we liked, and even got a little bit of a package discount. They were delivered and installed within hours by very friendly staff. They took the time to make sure everything was installed correctly, and were very careful with the house (they had to take a door off to get the fridge in our kitchen). They ran the washer and dryer for us to make sure it was all in good working order.
Through no fault of their own we had a drain hose on the washer pop off a day or two later, which flooded our garage. We called them up, and Jose came out to fix it for us. He was at our place within about 40 minutes, and had the problem solved in 15. He showed up what happened so we could keep an eye on it if we moved the washer in the future.
Fast forward a couple of months, a part that moves the agitator wore out, and I called to ask if they could come take a look and replace it. We misplaced the receipt from the purchase, and I wasn’t sure if we were still in the warranty period, but they just said no problem, and came out and replaced the part! Talk about 5 star service paired with great selection and prices! If you are looking for any appliances in the South Bay area, please check this place it!

Excellent service Jose was great picked out great washer for me. The old one was leaking and I needed a new one ASAP. He came with it the next day. Delivered it exactly on time, set it up and took away the old one in less than 30 min. great service!!! would definitely use again.

Called for a washer ad I saw on Craigslist and they did next day delivery.
This was the 3^rd seller on craigslist I was contacting to buy a washer from. The first two sellers flaked and make King Appliance look super reliable. Therefore, the first three stars are just for them showing up, with a washer, when they said they would, and being reliable and communicative.
Also super cool they give a 60 day warranty. They even told me which cycles work best and which take a little longer on the new washer. That earned the fourth star.
The fifth star came with the incredible deal they gave me. Jose and I had worked out a good deal for an older washer (which already earned them ⁵⁄₅ stars), but he ended up actually bringing a newer one just to make sure I’d be satisfied! And at the end he took $ 10 off the delivery fee. I think he gave me the best washer I could have possibly found for my price range. I’m so grateful this was so simple and fast. I don’t think I called even 24 hours ago.
I’ll definitely be back. Professional and honest group.

Purchased a refrigerator from King Appliance and I couldn’t be happier! Emanuel was so nice and helpful when I called and I got just what I wanted for a great price!

I also found them on CL and found the fridge we needed for our new home. We had it delivered and they managed to get it in our kitchen undamaged. When we bought the fridge, we had a 60 day warranty and I was ok with that. However on the 61^st day, our ice maker and water dispenser failed. Emanuel diagnosed the problem, ordered the parts and installed them successfully the next day. Not only did Kings Appliance take care of the one day out of warranty issue, they drove all the way to our home in Hollister to do so. I highly recommend Kings Appliance.

My grandmother needed a dryer today because hers broke and kings appliance had not only the best deal they also delivered it today! There was no pressure at all. I will definitely go back here again for my appliance needs and would recommend.

I would totally recommend this place to my friends, family and everyone! I went here after my refrigerator went out on me. Emanuel was very helpful, I explained to him what had went wrong and he was nice enough to show up at my home and look at my refrigerator. He was very knowledgeable and was able to repair it. He was honest and very helpful! I am happy that I found this place and would use them again!

This place is a scam. I bought a washer and dryer from this place. After three and half months (just out of three months warranty), both machines broke. If one machine breaks, maybe I just have bad luck, but both? What the heck?! This place is untrustworthy. I called the place, he guy totally refuse to do anything because it is out of warranty. Ok if it’s one machine, I said tough luck. When two out of two broke? It only means this place is a scam.
Then to minimize my lost, I offered to sell both machine back to him for 50. But he refused. Lol. He knows both of these pieces are trash and would not himself spend a dime on them.
Just to be more detailed about what’s wrong with the machines. The dryer heating element would not turn off. If you shut down the machine it will turn back on by itself! Talking about fire hazard. The washer machine doesn’t spin. You get wet cloth every time.
And I believe all the other reviews are probably written by his friends. If you check the reviews, most of them doesn’t look legit.
So save yourself some money. Spend 100 tp 200 dollars more and buy brand new from a reputable store. Don’t throw money down the drain like I did.

I found these guys through an ad on Craigslist. They are legitimate!
I worked with Manuel who was super friendly and helpful. He gave me a quote really fast and was willing to drive over to the Presidio in San Francisco to deliver a fridge. I was impressed.
I would recommend these guys to anyone looking for fast and efficient service.