Khuu Nancy OD Optometry

Went to my appointment on-​time and waited for 30 minutes before leaving this office. My pregnant friends’s wife had the same experience but I thought that might have been a one time only issue. It seems this office needs to improve its time management and scheduling a lot.
Advice: try Dr. Bui’s office in 4095 evergreen village square (less than a mile away) for a better eye exam and an on-​time admission.

4 Stars for my eye exam. Dr. Pham was very thorough in her tests.
I did not receive the puff test which I thought was unusual. The letters test was not small enough and I could read the last line which I cannot normally do.
3 Stars for the apathetic staff and poor eye glass selection. I had my sunglasses polarized and when held in front of a light you can see how blotchy the glasses are.
I would go back for an eye exam but would recommend getting glasses elsewhere.

Marianna the receptionist is a horrible ! Terrible worker !
She is jus plain races and not helpful at all.

HORRIBLE! I made an appointment for 1:30 for today and when I got there I was told they couldn’t find my appointment. I hired a baby sitter to watch my kids so I could be there and it took them 45 minutes to tell me I couldn’t be seen. They offered to see me at 5:30, but I was so upset I told them I’d prefer to go to a more professional office. I think they are incredibly unhelpful and wasted my precious time!

By far once of the best optometry office that I have ever been to.
Dr. Khuu & staff are super friendly and very detailed. Both my daughter and I have been going here for the last 4 years and is very pleased with her service and staff. We’re a big Ray-​Ban fan, and by far her selections of Ray-​Ban is awesome. If they don’t have the particular style, they will make an effort to see if they can order it for us. The location of the office is very convenient, you can pick up dinner after your appt. Another plus is their hours of operation. Open late to accomodate us 9 – 5 workers. I’m a big fan and will be going back every year!

This place really is as good as it gets. Dr Pham Kim was just wonderful — barely looks old enough to be a doctor — but has 15+ years experience — and it shows! Her exam was probably the most thorough I have ever had in my life. Besides that she is charming and efficient and absolutely dedicated to providing excellent patient care. She counseled me strongly about protecting my eyes — as I have a history of dependency on one eye w better vision and the other not as. So she was right and took the time to care.
As far as the receptionist, I thought that she was one of the sweetest girls I have met in a very long time. She also went out of her way to be efficient and helpful to the extent that she made several calls to my office to answer my questions and remind me to pick up my new contacts. She does a very good thorough job and has a very sweet disposition.
5 stars for this place and its wonderful staff!

Dr. Khuu and Dr. Phan are great!
I have been going to this office for about 5 years now, and I’ve always received great service. They also have a great selection of frames for glasses or sunglasses. If they don’t have something you like, you can always take a look at that catalogs they have and order from there.
Orders are always completed quick, and you get your frames in a week tops.
Note: Their office is closed on Sundays and Wednesdays!

Dr Khuu is very professional, friendly, and detailed oriented. She’ll take her time to explain what she’s doing and to take any questions.
They have a fairly decent sized selection of frames and do sell contact lenses (just whatever your insurance covers though). She will gladly give you a prescription to buy contacts else where (i.e. Costco).
Located conveniently near Starbucks and CVS.

I used to go here all the time to re-​order contact lenses. My orders were a little pricier then Kaiser, BUT the best thing about Dr. Khuu’s office is the SPEED. I would get my order the next DAY or a few days later. Even though they set the bar pretty high, I was still in awe every time I received my order.
Kaiser would take a week, then order two of the same eye when I have different strength in each eye.
Dr. Khuus staff is extremely friendly, I cant think of a time they’ve made a mistake. If they have, its 100% forgivable