Jiffy Lube

My engine light come up after they did service on my car and when I ask them why it’s on they lied to me say said it was on before also you asked as to check it for you even the manager was there they just lied about this is not the people you can trust with your car they don’t know what they doing

The hours for this location show 7:30am. I reached there 10 min before 7:30 am and waited 10 min after 7:30am, but no one showed up. It’s hard for me to go to any jiffy lube because I work a lot of hours. Unfortunately I wasted my time here and had to rush to one of my two jobs.

Came here to get some cracks fixed on my windshield. When the manager inspects my car more closely after giving me an estimate, he shows that my windshield has another hairline crack and then WALKS AWAY. The dude did not even clearly explain that he could take care of it (or not) and I had to tell him that his customer service skills were lacking and that I obviously need that fixed as well.
After that issue was resolved, I popped open my trunk to get my skateboard while my car was being inspected. The technician accused me of hitting the truck next to my car and accused me of filming him? When I called him out on just not liking me and skateboard I was asked to go inside and wait.
What a knockout bunch of kids working this location. Maybe next time I will bring some Popsicles to brighten their mood. Chill bro.

Got an oil change Nov 2015. They said it was leaking oil. What they did not tell me was that they were adding a seal to my oil plug (tamper resistant). This seal ruined the plug and I had to have the entire oil pan replaced! Cost over $ 400 bucks. DO NOT USE JIFFY LUBE — THEY RUIN CARS :(

This jiffy lube is closest to my home so have been going here for a few years — never had a bad experience — always in and out. I finally decided to write a review because I presented a coupon which expired on the day I was there — computer didn’t accept the coupon code but the service assistant honored the discount — thanks guys!

I’ve been going here for well over ten years. I enjoy the nice waiting room and free coffee. Never had a big problem.

Went in this morning and got fast & friendly service. Oil change and filter plus my fluids topped off for under $ 40. Came home checked the level and everything was perfect. I will definitely be going back for my next oil change.

This location is very unorganized and service is bad here. We got out of our car for 5 minutes waiting for service, and still didn’t get it. They cared less when we had just got back into our car and left. Went back to our normal location in Blossom Hill.

Horrible service. I came in here to do an oil change which they charged me $ 80 (that’s not the bad part.) As soon as they were done, I was driving home and noticed there was a smell of oil which was spilling onto my windshield. I stopped to check under the hood to see if there was any leaks. Turns out they forgot to put back the oil cap which was resting on engine, thankfully it didn’t fall out but yet there was oil spilled everywhere, along with the washer fluid cap uncovered. Yeah I’m never doing business there again.

This place is terrible. Not only did they over charge me for a simple oil change but they also didn’t screw on my oil cap on properly so oil leaked all over my engine. And when called to have them fix it, the manger was giving me attitude acting like it wasn’t his problem. Never going here again or to any jiffy lube. I’m not going to pay people to have my car messed up.

These people are just thieves. Go anywhere else and you’ll get a better service for a lower price. They charged me $ 120 for an oil change that usually costs $ 65.

Let me start by saying I like to give good reviews as well as bad ones regarding car care. It’s not always easy to find a good honest place to do business with. Not sure if I’ll be returning. Maybe I’ll just do it myself or take it to my mechanic. Can’t say anything horrible about it but it was just Meh. The serviceman really didn’t seem to want to take any time with anyone and we were pretty much herded in and out. I know it’s called «Jiffy Lube» but really could you at least try to be friendly and helpful? I’ve taken my Jeep twice for an oil change.
Pros: Was in and out pretty quickly. My Jeep was cleaned and vacuumed.
Cons: Unfriendly staff. I had brought in a coupon that was sent to me from them and they did not honor it because it had expired the day before. One day? Really? Oh well. And I only have Texas prices to compare but this place seems a bit pricey to me.

I usually go to LadyParts Auto down the street from my work place, but I had an appt this morning and this is not too far from where I live and I also frequent the Starbucks near here and decided to try it out. My friend has told me good things about JiffyLube and that they always have a coupon available. So on my way to work this morning, I decided to try it out.
True to it’s name (as the previous Unilocaler mentioned) I was really in and out in a Jiffy. I came in for an oil change. The guys here were very quick, efficient & knowledgeable and it looks like I need my air filter replaced and transmission oil changed. The price they gave me was very reasonable. Only reason I didn’t do all of the recommended since it would have been so quick anyway was that I didn’t have enough $ on me. So I’ll be back tomorrow. But I loved the service! They cleaned my car but didn’t wipe down my dashboard which was weird, cause my friend says they usually do. I was also able to use my online coupon here which brought it from $ 40 to $ 30 for the standard oil change.
Also another weird observation was that when I was walked into the lobby by the guy who does the escorting, he just walked me in to the lobby and that was that. He didn’t tell me to help myself to coffee or anything but sure enough about 10 minutes when another man was escorted in, he made sure to give him the whole «Go ahead and make yourself comfortable and help yourself to coffee» Um, okay. Did I not count? LMAO No love lost. I had me some coffee anyway & it was bomb! bwahahaa (They have a Keurig… extra points!)

This place is true to its name. I was in and out in 20 minutes, although I was probably third in line. It looks like tightly run place. When you watch the guys work you see how careful they are about calling things out so they remember to but everything back together.
They can push you to get unnecesary jobs done but if you come in knowing what you want just stick to that.

i went and get my car service last week on a saterday morning for a oil change i was greeted nice at the begining. when my car was service i notice they have not vacume my car mate. i legt ver disappointment.

Extremely rude, this location has left my oil filter leaking on two occasions. Last time they managed not to record my oil change in their system and when I tried to explain the date on my sticker was not the last date in their computer system they were pointlessly rude even though I was simply trying to clarify why there was a missing service in their system. In particular Alex, who according to his bravado is the owner of that location, was short and of no help. And when I said that you was giving me no reason to ever come back to this location. He told me that was good and through my credit card at me. When I describe this it sounds like I might have been acting in an unreasonable manner but I was not. I was frustrated that every time I try to start to talk he talked over me. But I was not rude or unreasonable.

Normally I go to the Jiffy Lube on El Camino in Santa Clara and their service is consistently outstanding. They are very friendly and offer prompt service with a great sense of urgency. Unfortunately, today I had to come to this location and it was the worst service I’ve received at a jiffy lube (past experiences at other locations have been so great I wrote reviews and praised them on social media). First, Jeremy (service attendant) said that he couldn’t find any record of my vehicle evem though I had been going to jiffy lube with my car for the past 3 years. When I told him that I’m a regular he didn’t even try but just said he doesn’t know, dismissed my questioned and continued on with his pitch. When I brought to his attention that they started working on another car first that had gotten there 10 minutes after me, he gave some excuse that the car that was already in the bay left first. Didn’t apologize or try to expedite my service at all. Worst service at a Jiffy Lube ever was from Jeremy at this location. Not coming here again.

Crews are nice. I have nothing to say bad things, because they’re very nice! I went there today, but they weren’t able to perform oil change because there’s a problem in the used car we just bought. Anyway, they explained it well to me what was the issue.

Been taking my car there for over three years and they remember and greet me, and always give me great service!

I came for an oil change and there was a long wait, but it was where the coupon I had was valid. So, I waited. Then was told I could use my coupon and was offered 10% off because I added a service on. Then, after it was almost done, was told they can’t stack them and they can only do 10% off and offered me a $ 5 coupon. It’s just a $ 5 difference but still… too late. Won’t be coming here again.

Do not come here. They will charge you an arm and a leg for a basic oil change. $ 50 alone for labor!!! Outrageous.

This review is for a basic oil change on 4÷19÷2015. It was a busy Sunday with about 5 clients waiting so I knew I’d be there for awhile. I was surprised it only took about 40 minutes. Everyone was pleasant and although the they have to offer you their full range of services it wasn’t pushy at all.
And to the jerk that paid before me that threatened to write a bad review because he couldn’t use an expired coupon– get over yourself.

Not amazing. The guy who initially greeted me was rude. He spoke like he was reading off lines on a paper but rolled his eyes as he did it. He did a lot of mumbling and walked away. The job got done but I wouldn’t feel comfortable recommending this place to my friends because I wouldn’t trust my car in the hands of this guy. Most likely not going to return.

The crew here is really nice and get you in and out quickly.
The upsells… what place does not try to upsell? They pointed out my radiator fluid was totally put… good thing they showed me this.
I like going here because they know what I did last time and it helps me determine what services I might want or need.
The lobby is clean as well are the restrooms.
A well run place that makes getting a change here easy.

I too am surprised at the very low reviews. I have used jiffy lube for oil changes (only) for years!
I don’t have a recommendation on other services because I would take my car to a trusted mechanic for actual work.
I prefer to do my own oil changes because, I know how much oil I put in, how tight and correct I screwed on the oil filter and can easily replace my own air filter.
However, busy lives don’t always allow for this and I like the convenience of a one stop shop. Oil change is 29.99 but of course parts aren’t free. Case of oil and filter cost $ so your typical 4 QTS SYNTHETIC and filter are gonna add about $ 50. These can be bought cheaper elsewhere… but then you have to go there; hence the time and convenience.
There was one socially awkward employee that I dealt with and saw some not so nice reviews about. My experience was great, he did his job and was courteous. If there is a disability involved its great to see an employer embrace the positives employ those individuals. People need to relax and be more open minded.
I can’t help but think a lot of problems are the customers themselves. If you come in for a an oil change (oil filter/​oil replacement) then state that is all you want and get that. If your advised of other services listen to their recommendation, smile, ask only for what you intended to get and drive your car to a mechanic if your truly concerned. If your car drove there, it will most likely drive you to another location.
As I am writing this review I watch a very impatient customer huffing and puffing about waiting, dropping his car off and arguing with staff holding up the other customers. There are 5 cars ahead him (mine being one) and the staff we’re pleasant, matter of fact, and told him there is a wait.
As the unruly customer is cursing and calling them idiots I wanted to say, then go somewhere else for service, all your doing is tying everyone else up with your drama. Some people are hopeless.
(20 minutes later) EDITED –1 star (maybe not the customers after all)
Jiffylube offers coupons in the mail and can be found online. The employee tried to tell me it was expired… it was not. …
He then proceeded to tell me it was for signature service only, because I bought synthetic oil (more $) the coupon did not apply… only regular oil. Wait… what!!! That doesn’t even make sense.
So I say here is the 15% off coupon for any service… no matter what oil I used… the code did not work… supposedly. he tried to argue… which was futile, I said have a manager override because this is a valid coupon not expired. In the end I got the discount.
Good business would be for employees to know the no-​coupon discount and advise customers… make them happy make them come back… that was irritating!

STAY AWAY FROM JIFFY LUBE!!!
I took my car in to get an oil change. The told me that the bolt was stopped and that they would have to replace my entire oil pan. Thankfully I declined at the time and took it elsewhere for a second opinion. There was NOTHING stripped or wrong with my bolt or oil pan I was able to change my oil elsewhere.
This had been the second time that they have tried to over charge me for unnecessary «findings». I don’t trust them at all and will never take my there not refer anyone there.

DO NOT GET YOUR OIL CHANGED AT THIS JIFFY LUBE… it will cost you a lot more time and money in the end. They are not consistent in the quality of their work, nor is their management true to their word.
My story… I got my oil changed at this place 2 x, first time, no issues.
2^nd time, They forgot to put the washer in before closing up my oil pan, the car was doing fine at first, until I noticed oil leaking on my new pavers in my driveway!
I took my car back to them and they said they checked everything and even tightened it up. Still I continued to leak oil.
I finally took my car (2010 VW CC) to the dealership to have them check out why my car was leaking oil.
They said: «found oil pan drain bolt to be cross threaded, causing oil to leak»
basically they did not put the washer in before the bolt, and when I took it back to Jiffy Lube to have them check it, the technician tightened the oil bolt which pushed it further into the oil pan, stripping the threads.
This cost me $ 712.05 to fix!!!
To top it off, both times I paid $ 99 at Jiffy lube for an oil change, my dealer charged me $ 62.
When I called the manager, I was clearly upset at the amount of money I needed to spend to fix the faulty oil change, I asked him to let me know how and why this could happen at an oil change specialty shop. He had no answers, he said his computer was not pulling up my invoices because it was after 5 pm EST, where the Master computers were on the East Coast. He offered to call me back the next day when he could access the invoices. I still have not heard back from them.
I will be contacting their corporate offices and have resorted to airing my grievances on Unilocal!
At the very least I would like them to offer me a refund on my last oil change… but got nothing!

Stopped by Jiffy Lube after work maybe an hour before their closing time. They took me in right away, didn’t realize they vacuum your carpet, put air in my tires, and washed the windows!!! what service!!!
Victor was the attendant in charge, he seemed honest and truthful, he showed me the air filter and said it wasn’t ready for a new one! I then felt confident that I picked the right place when a few days earlier I went to a Los gatos shop who quoted me double the manount I paid at Jiffy’s…
I will definetly return.