Hyatt House San Jose/ Silicon Valley

I had to stay at a hotel even though I live in SJ.
This seemed like a good rated hotel that wasn’t too pricy.
Located near the tech companies like Samsung and others.
The hotel is placed in a plaza where Chickfil A, sweet tomatoes, and many other stores were at.
The hotel was was nice and clean and helped to lend me a charger that I forgot for my phone.
Bathroom was nice and clean.
Best of all there was free breakfast with variety of food.
Enjoyed my stay and really thought the price was very economical.

Based on reviews may be my expectations might have been raised but this was 3 star hotel average. We were extremely tired having spent 8 hours at the airport but the bed was not Hyatt quality, the room had a funny smell and the crib we ordered was not delivered until 11pm check-​in.

Free wi-​fi is awesome!
There is happy hour Monday –Saturday at the bar located in the lobby with a pool table.
The beds are very comfortable.
Room was nice and clean.
The gym is open 24 hours.
Staff is very helpful and friendly.
Was excited at check-​in to hear that complementary breakfast was available 7am-​10am.
There is a parking structure and parking is free.
Only bad thing is that if the structure is full you have to park in the lot shared with the other businesses located in front of the hotel. Hotel parking in that shared parking lot is only allowed from
8:30pm –9:30am.
There are a lot of places to eat and shop that are within walking distance which is a major plus!

Best hotel that I’ve ever experienced. Welcoming staff that cares about customers. Big breakfast like a buffet which you can get omelet, fried eggs, hash browns, and silk milk! So happy about the breakfast. I asked them about early check in and they quickly solve my concern. Will definitely come back later soon :)

Stayed here for one night and will definitely stay again.
Pros:
Hotel staff — The hotel staff is something to write home about. They are amazing and they go above and beyond to make their guests feel at home. I sneakily told them that it was my friend’s birthday and they put together a little gift basket for him, complete with a cupcake and candle. It was extremely thoughtful and it made his day. They also allowed us an early check-​in with no questions asked. Staff can make or break a hotel experience and everyone here was excellent, right down to the omelette guy and housekeeper.
Location — There were many restaurants in the same plaza. Target and CVS are walking distance. It was in a good neighborhood of San Jose. Not too far from airport or freeway. A great area to jog around after eating Chick-fil-a’s waffle fries.
Overall feel/​environment — The hotel itself was very clean, bright and modern. Lounge was spacious and inviting. The room was SPOTLESS.
Amenities — Great heated pool, small gym with free earphones, full bar.
Free breakfast — Awesome free breakfast! You can get customized omelettes, with egg-​whites if you’re trying to be healthy! They had brand name Silk soymilk, none of that generic stuff. The bacon was cooked to PERFECTION.
Cons:
Room — Room itself was small. A little dated compared to the rest of the hotel. The lighting was a bit dark. But comfy bed, spotless bathtub, big TV, fridge, microwave made up for it.
Parking — Parking was located in the garage next to the hotel. The first floor is blocked off for hotel only parking. The walk was a bit inconvenient but they have luggage carts for you to borrow.

We had a great stay at this hotel. We were upgraded to a larger room and I was pleased when the pac n’ play arrived promptly in our room. There have been many occasions that I would have had to call multiple times for a crib. Location was great with many stores nearby to either get last minute items (Target and CVS) and a variety of places to get something to eat. Best of all, I left a very nice jacket in the room. They called to notify us and sent it to us in the mail– definitely going above and beyond…

I am disappointed with the hotel. The room did not look anything like the one bedroom suite we saw on 2÷14÷16 when we came to see what their rooms at the hotel looked like. When we checked in on 2÷20÷16 the concierge asked us to provide them with our credit card information, which we did. After we got our card keys and went to our room we saw furniture that looks old, dusty, and worn out. We called to protest about the room and they said that there was nothing they could do and there would be no refunds. The fact that they had the audacity to charge us $ 300+ for what would be considered a free Salvation Army room is difficult to believe. We were provided with a bathroom that had gum stuck on the wall, towels with dark stains, mold on the bathroom wall, and used furniture. I was given the impression that the hotel happy hour provided free drinks like Embassy Suites, not! Then they appeared to relish the fact that they stole, misled, and took advantage of our family which is disgusting.

Came here for Christmas with my family. The staff were very accommodating and the room was awesome. We got a great deal because it is in a business area but stores just across the parking lot. They do like to collect deposits for things like extra chairs (needed for dinner) but the kitchen was great. Also we had our two small dogs so we will be back next year.

The Hyatt House is a modern six story hotel located in an outdoor shopping mall in the middle of a tech area. Rooms are well laid out and furnished in a Euro-​contemporary style. This is a 3-​star hotel: finishes and materials — while acceptable — were not up to typical Hyatt standards. Beds are supportive and comfortable. The air conditioning unit (odd that there’s no central air/​heating) was very quiet and efficient. HD television with limited channel selection and free WiFi — I didn’t use the WiFi enough to determine speed. Free parking in the parking garage adjacent to the hotel or you can park in front of the hotel from 8:30PM to 9:30AM. I didn’t try exercise facility or the free breakfast.
The front desk employees are professional, efficient and friendly — typical of Hyatt properties. Housekeeping and maintenance in my room were very good.
My favorite detail was the oval, back-​lit mirror in the bathroom which made the surround of your irises glow bright white in your reflection. Makes you look like an alien while getting ready each morning. Cool!
If you’re here for an extended stay on business, this is a convenient location. Direct access to CA-​237 and minutes from San Jose, Santa Clara and Milpitas tech centers. Located in a shopping mall anchored by CVS and Target. Chipotle Grill, Panera Bread, Chick-​Fil-​A, Coffee Bean, Sajj Street, Rok Steakhouse, Panda Express, Sweet Tomatoes, Five Guys Burgers and Shan are in the mall. La Catalana and Eat Viet about 5 blocks down the street.
I got a Priceline Express Rate of $ 105 including tax — good for the area. If I paid full rack, I probably would have rated this 4 stars based on value. Based on my one night stay, 5-​stars for hitting all the bases.

I just stayed at this hotel, I will get right to the point. Friendly staff, clean and nice rooms. Good prices at the bar and a pool table to play at while hanging at the bar. Hotel is conveniently located to all the local attractions such as Levis Stadium, Winchester House, Santanarow and J Lhor tasting room. Also a big plus is no parking fee. Cheers !

I’m a pretty laid back kind of guy. I only expect manners and politeness when staying at a hotel or dining, for example. This was probably one of the worst hotel experiences I’ve had in a long time.
Management was more engaged when they were arguing semantics than the injury I sustained on the property. Surprise early morning wake up calls, that nobody apologized for. Expected packages that I was never notified of arriving. No room service (my mistake for not reading close enough). Just an overall bad experience. BTW, the wireless is terrible, not good when you’re in the heart of San Jose (Tech Capital USA) These are all minor things, but when they happen during a single stay, it gets frustrating. Will not stay here nor at any Hyatt property again.

Great location. Rooms were clean and comfy. The continental breakfast was amazing! We were able to use the shuttle service to take us to and from the light rail station. Seamlessly. I will return to this hotel and recommend it to others.

This review is only for their meeting room.
I always love holding our education here. Everyone is so nice and very accommodating. From the coffee service to a/​v they have it all ready for you. Convenient free parking and lots of places to eat within walking distance. Only 4 stars because they have limited amounts of reusable coffee cups for larger groups but can provide paper cups. Highly recommend this location for your meetings! Two thumbs up!

Thank you Jeffrey Valerio for excellent customer service. After traveling for 7 hours you made our stay comfortable, hospitable, and exemplary. What else can you ask for in a hotel– clean room, comfortable beds, happy hour, inviting pool, warm staff all the while providing service that goes above hotel standards. We are a fan of Hyatt, thanks to you Jeffrey.

H Bar — Bar of Hyatt House review.
Nice place to hang out after work. All standard drinks are available with Bar kind foods. As this is centrally located — next to I-​237, next to Cisco Campus and other Software companies. I enjoyed evening with food and drinks.

Very friendly staff and a very clean hotel. Our room was the 2 bedroom trio and it didn’t disappoint. Would definitely stay here again. Great job Hyatt Staff!

I stayed here during Wrestlemania weekend. I was surprised I was able to get a room in rather close proximity to Levi’s Stadium. First, the location is great. Highway 237 is easily accessible and CVS and Target aren’t too far away if you need to pick up some provisions.
My room was clean, small and nicely appointed. The bed was soft and somehow managed to remind of my own bed back home. You get free Wi-​Fi, which is awesome. Overall, the facilities are neat and orderly. Part of that might be a function of how new the establishment is, but I was still impressed. I didn’t get to partake in any meals or have drinks at the bar, but I’ll check it out next time I’m down in the South Bay.
The only knock would be parking. The parking garage is small and not intuitively accessible. I had to drive around a bit to find it and even then I couldn’t get a spot. You can park in the shopping center parking, but only after 8:30 p.m. till 9:30 a.m.

This is a great hotel.
The room was exceptionally clean
The bed sheets were clean, smelled fresh and were very soft.
The continental breakfast looked really good, there was a big selection of breakfast stuffs and someone making omelets to your liking.
They had really really great wine downstairs ($ 32 a bottle) but SOOO good.
Pool table, lounge area, bar and swimming pool.
Awesome hotel.

So I would hive this place 5 stars but they do not have room service so for me thats worth a star but other then that its a really nice hotel very nice décor very modern and also clean, feels like a apartment instead so overall i would recommend.

First of all, breakfast ends at 9:30 am Monday through Friday and 10 am on weekends. Like another reviewer stated, once you have your food, they do not rush you out. The workers in general don’t seem enthusiastic but maybe because it’s Christmas now and they are working.