Gap

This location is closed. I didn’t see a sign on the window saying that they were moving to another location within Oakridge… Doors locked and no clothes in the store.

Not at all helpful, sales associate frowning and not responsive when trying to return some clothes i bought online and dint fit me.

I have been in this store 3 times in the last two weeks. I have never been welcomed, approached or offered help in this store. The staff was all talking, laughing etc… I saw something I might like to buy (a linen blouse) but I refuse to buy it in a place that doesn’t value customers.

Sometimes you find things but yeah it’s a little unsettling here.
Maybe they just need more space.
The fitting rooms are ugly. Makes me feel like I’m walking into a creepy closet.
The hangers are too filled up. But it’s okay I guess. When you just want to get in and get out.

I used to work at a Gap in San Francisco. I guess standards aren’t set as high when you’re not based near the flagship store.
This location is unkempt. Selection is limited. There are barely any employees on the sales floor. I could understand this if they were especially slammed, but I happened to walk into right when they opened.
As for the sales associates, they could cheer up some. Retail’s not for everybody, but I highly doubt they were forced into taking a job where smiling and greeting customers go hand in hand.
I usually just pop in to return online purchases, because I don’t want to make my way all the way to Valley Fair. But I know now that if I were ever to shop, I’d need to go there. This Oakridge Gap might as well just call itself an outlet store.

I popped into Gap at 9:50 on a Friday evening. I went straight to their clearance because I never pay full price at the Gap. The clearance was a straight up hot mess (the whole store was actually), but I got over it. Everything was an additional 30% off.
Two female employees were kind enough to let me browse past closing, they didn’t rush me, and because of that I purchased 3 tops and a blazer for $ 50.
Thanks, Gap!

Meh, the store is small. Baby Gap had a small tiny corner of newborn/​infant clothes. Altogether, Gap Kids and Gap is super small here, selection is limited.

The Gap is located between Macys and Sears, about half way. So you can park either behind Macys or Sears and walk down.
Gap stores are very spacy, few items displayed, almost more focussed on displaying clothes as art vs. selling them in bulk. That is why you will not always find items in stock, if you are lucky you will find your size, otherwise you just walk around to see what else they have.
Staff is hit and miss, sometimes you find someone who is willing to answer questions, other times they seem to want to dodge customers.
I won’t be shopping here much with that kind of service and lack of merchandise stock. 2 stars

I agree with the other reviewer about this Gap store. There’s no service at this Gap — or is the quality of all Gap stores going down? I just checked Gap Inc.‘s corporate website and it says «Our people make Gap Inc. a great company.» It’s sad. The company’s corporate people believe in this but they don’t even know what’s going on at each store. I came with my 3 kids to buy new outfits for them. Yes, it’s crazy to shop with kids. Usually, I don’t go shopping with my kids and instead order online, but my son is thin and tall; it’s hard to find the right pants online without having him try them on. No one was at the cash register at the Gap Kids, so I walked over to Gap to pay for my items. There was a long line but the staff didn’t care and didn’t open one at Gap Kids. While I was waiting, my youngest said «Bathroom!» Bad timing! So I had to give up my spot and went to Macy’s bathroom and had to go back to Gap to wait in the line, starting all over again. It’s sad — so many employees in retail stores don’t care about customers.

This is seriously the worst Gap I’ve been to so far. The customer service here is horrible, no wonder you’re closing down a bunch of stores in the near future. I came in to buy a scarf today, no one was at the cash register at the Gap, so I walked over to Gap Kids to pay for my item.
I asked the cashier, do you have a box for this? He replies, «NO.» I asked, did you run out of boxes or are you not carrying them anymore? He replies, «No, we aren’t carrying them anymore.» I mean, if someone else said it, I would have been fine, but he was so rude about it. I get that you hate your job or your having a bad day, but don’t take it out on me. Its not like he was busy w/​other customers, the store was empty.
I don’t get why some of these people are in retail, when they don’t even like to associate with people. Why don’t you go find a job you like instead of taking out on all your customers!

Seriously this is like one of the worst Gaps I’ve seen.
I LOVE Gap. I check their website all the time for new arrivals. I even add items to my bag and pretend to checkout. But shipping costs $ 7 and so it’s cheaper to just go to the store.
Except this one has hardly anything in stock. It’s usually messy, the sale section has slim pickings, and they never have anything in your size. Clothes are strewn so even if they do have something you want, you won’t be able to find it.
I always walk in here full of hope and elation, but leave dejected and sad. Go to another Gap, or buy online.

I’m not quite sure why I am the first to review the Gap at Oakridge but (shoulder shrug)
You did your thing again Gap. I had an HOUR to get new pants because I was going to help somebody with job and needed black or tan pants. I also didn’t want to spend eight hundred dollars. So I hit Forever 21. Then Target. Then some other teenie bopper place. Then Old Navy. And I was like, seriously? Seriously?
So I slooowly make my way over to Gap because I know I’m going to find cords for $ 80 bucks. Then I spot it in the back corner of the store. The sale rack! As I catch the relief tear rolling down my cheek I see the racks and racks of pants. I choose one, pull them on over my jeans in the middle of the store to make sure the top button will close, pay for them and I’m out the door – $ 19.99. And they didn’t crawl up my crack like the old navy’s.