Falcone Jewelry & Coins

Sal was great. Friendly and direct. He’s a very knowledgeable coin dealer. I will be back.

I’ve been to this store a few times and found the staff to be fun and helpful.

I read a few reviews on here after giving them a call and just thought I’d add my two cents.
I was told to contact a jewelry store to help with cleaning a silver tea set I just inherited. After a quick google search, I gave Falcone a call. Not only was I laughed at over the phone, but I was told to just do it myself, and with a quick ‘thanks, bye’ and they hung up before I could even ask anything else! Terrible customer service.

I have been to this coin shop many times, and worked with both sal and his son vince (sorry if i got your name wrong) you can have Duke bite me next time I am there. Needless to say i really enjoy going to this shop not only do they have every type of gold coin i am looking for they are also warm and personable, Cant ask for much more than that in a coin shop. Its nice place to buy gold silver or numismatics, i personally go for the bullion coins and although it is mostly a shop for the true coin collector I am not made to feel like an outcast which is pretty nice.

Sal was great to deal with. Im new at collecting and investing. He walk me through the basics and ending up making a purchase that same visit. I called a few other shops who seem too preoccupied to answer any of my many questions but not Sal. Thanks

Thanks for the response! This is just my experience and my opinion, there’s nothing more than that.
But to clarify, I was shopping for 90%. Not bullion
Update:
My review is still there + all the exchanged responses. By bullion I am referring to generic rounds or bars. This is a hobby/​future investments for me so the fact you’ve been doing this before I was born has no reflection of your guys’ customer service. By your responses its more testament to how poor your customer service is. You wouldn’t be here if it wasn’t for your customers. That’s just simple fact. I didn’t attack you or your business nor did I exaggerate. Simply based off your customer service. Smile more :)

Had some coins that I knew weren’t rare but still had some value — they were items that shouldn’t be melted down but rather sold forward for someone else to enjoy. These men were friendly and up front. I’d done a bit of research before hand and knew a ball park of what to expect and it was pretty much right on target.

Vince was extremely helpful and knowledgeable in assisting me with a special purchase! Would definitely go back again!

I found a can full of bicentennial 50 cent coins and wasn’t really sure if they were worth anything; I tried doing some research online and saw that they were 40% silver, so I thought they might be worth something. I called and the gentleman that answered the phone was very polite and straight forward, explaining to me that the 40% silver bicentennials were rare and easy to spot by simply looking at the side of the coin and if I saw copper, face value was pretty much all they were worth. Saved me a lot of time, wish I had called them first before wasting time researching online…

I have been to all the coin shops in a 150 mile radius of San Jose, and i can tell you there are only 2 place i shop when it comes down to it, Falcone coins, and Treasure island up near Stanford. These guys know there stuff. Cant say how great of a place it is. 2 thumbs up!

This is simply a wonderful store. SUPERIOR customer service. I took in three collectible pennies and learned everything I needed to know about them. The owner is extremely knowledgable and very generous with his expertise. It is a fascinating place. The family is lovely… the shop is a GEM. Thank you so much!

I enjoy going to Falcone coins with my parents. The entirely family is so friendly and knowledgeable. We have experienced great customer service and the Falcone’s always make it right. They are extremely honest and dependable and very patient with your questions.
I highly recommend them for coins and collectables.

Definitely not a ‘hugger”/warm & fuzzy customer service kind of place, but these guys know their stuff when it comes to coins. Great option if you’re looking for coins and coin related accessories. Little family-​run business with legitimate expertise when it comes to all things shiny and round.
To clarify based on Vincent’s comment: Definitely. As indicated by my 5 stars, I expect customers will get a great experience out of the visit. I don’t always want ‘warm and fuzzy’ and between W&F and quick and efficient customer service, I’ll take quick and efficient 9 times out of 10. It’s like how I feel about my man Rich (South Bay Mobile Mechanic) — not a W&F kinda guy but a freakin’ amazing mechanic. It’s a compliment, I assure you.

I have done business here a few times and I am always impressed by the great customer service and knowledgable staff. This a great place for appraisals for your insurance needs, rare coins and memorabilia. Check out this great family owned business, you won’t be disappointed.

Again you looked at one coin in my entire collection and determined from it that it wasn’t worth your time to prove it the collection.
Your comments show your true disdain for customers. I’m amazed you are still in business.

Today my brother and I were trying to find someone who was selling silver coins at a decent rate compared to the price of silver today. Before finding falcone jewelry and coin shop we stopped at three shops before both frustrated and feeling like we were not being taken seriously (with both our appearances looking fairly young). We were finally greater with friendly conversation and any questions we might have had answered pleasantly. Very happy with our purchase and will be back very soon.

Another visit to Falcones and I am thrilled. If you are looking for a fantastic deal on vintage jewelry, this is the place. I like Vince’s straight forward approach and his prices are AMAZING! You don’t have to spend a fortune to find a treasure. I found a stunning ring and heave been wearing it everyday.
It’s like visiting a museum and there is a lot to look at. I am very focused on his vintage jewelry but there seems to be everything in here. I highly recommend this fun eclectic store.

I love this place ! Vince is super knowledgeable and have a superb costume service!
I Sent a friend to look for a specific ring and she found it for a great price !
I recommend this business to all my friends!

I stumbled into this place by accident and I was very pleased with their level of knowledge, professionalism and selection. I had some coins to sell and had been to other dealers but felt more comfortable with Falcone. I have since been back and have purchased items from them and they always treat me great. I have seen a couple of negative reviews on them but I’m guessing these reviews are from people who think they’re gonna get something for nothing or want someone to tell them their stuff is worth more then it really is. These guys are very straightforward and honest. Don’t know what else you could ask for.
I will definitely return.

Sal is a good guy. Old time coin dealer with lots of knowledge and stories and likes to meet people and practice his italian! :). He has been around a long time in Willow Glen, sets up at local coin shows and donates items to the San Jose Coin Club as well.
Now if he would just sell me that 1915 Pan Pacific World’s Fair Fifty dollar gold piece he has on payments all would be grand! :). The «price range» option below is funny… I mean come on folks, we are talking about a coin shop not kohl’s department store!