European Wax Center

Came here last week! There is a first time for everything (Brazilian Wax)! Boy, was I nervous! The front staff were very informative, supportive and friendly. The session was quick. A little painful but nothing that’s unbearable! I asked myself why it took me so long to finally get the courage to do this!!! This will be my regular spot from now on! :0

I started out as a customer in NYC, and continued when I moved to CA. Everytime I go, I’ve been given a different wax technician (I don’t have a preference), but I’m always pleased with the results and service! They are all so professional, diligent and meticulous, yet quick. My last wax was done in less than 5 minutes!
I get the package deals so I can save in the long run.

Have been coming here for over s year ever since my friend recommended this place. Veronica is the best. Will never get s wax elsewhere.

Its my third time this location and i always have very good experience. Everybody is very nice and friendly. They do good job with waxing and their products are amazing.

The place has a clean look to it. Front reception is friendly and kindly asks if you have an appointment and if so, to take a seat while they get ready for you.
If you’re interested, they have make up products and other beauty supplies from their own company.
If it’s your first time, you get an option of a free eyebrow waxing, underarm, or bikini waxing.
I usually get my eyebrows done, and it takes no more than 15mins. Even sooner if anything.
Afterwards, if you rebook, you get points. If you refer people, you get points. I believe it’s somewhere along the lines of 5 $ off if you reach a short amount of points.
Something silly I noticed is if you look at your stylist’s brows, that’s what she specializes in. I might have a silly thought, but it’s been pretty useful so far.

Love that’s it is close to were I live. Love the service the staff is always great! Eyebrows come out great every time! Some might say it’s pricey but I think it’s worth every penny.

I’ve been going here for a few years now and I love them. I am always welcomed by the front desk by first name as if I’m a VIP client. When I came here my eyebrows were too thin. Angelica has been doing my eyebrows and has shaped them so well and a lot fuller! On top of always doing an amazing job she is a sweetheart.

I made an appointment and was sorely dissapointed they turned me down when I was 7 mins late. The lady said its past our 9 mins policy. I was 7 mins late but I was too upset to even point it out to her I wasn’t even 9 mins late yet. I tried to tell her that I was late because I didn’t know where the store was and I tried calling to get directions since I was driving around for a good 5 mins and to let them know I’m here but couldn’t find their small ass store. But their phone system said they closed at 6 when they clearly closed at 8 pm so it kept going to voicemail. This is the reason I don’t like going to these chains as they have no sense of customer service. They had no customers but still turned a customer down. Id recommend going to other places that actually care about people. I would not recommend this place at all

It was a very busy week for me and I didn’t have an appointment but I was nearby this location and just wanted to see if they could squeeze me in (I always have an appointment but not this time). The receptionists were professional and welcoming. They kindly accepted my walk-​in and got me scheduled with a waxer within just a few minutes. I was in and out of there in less than 20 minutes and they did a good job! So happy it all went smoothly (no pun intended). Glad I can count on this place and still love that it’s very well kept and clean. Definitely has become one of my «go-​to» places!

Been coming here since 2012. Never going anywhere else! Invest in their annual packages, you save so much & it’s worth the deal! Kat is awesome, request for her!

Wow. Looking at my original review, I’ve realized I’ve been coming here for FIVE years. Time flies so fast.
Hannah is still the very best! She is very precise and has a quick hand (essential for the least pain possible). Never a single session (in 5 years) where I’ve felt unsatisfied. She also has a great sense of humor which helps take your mind off what is going on down there. Lol!
If you are debating on a waxer at this location, I would HIGHLY recommend Hannah.

I love coming to European wax center for all of my waxing needs because the prices are reasonable, the staff is friendly, and the service is quick and efficient. I come to this location once a month for my brazilian wax, and I haven’t had a specific wax specialist that I schedule an appointment with each time, but I have decided that I will be scheduling an appointment with Christina from now on because I feel that she is the most gentle when she does my wax.
European wax center has their own trademarked wax that is used for all different waxing on the body and face because it is formulated for sensitive skin that can be used on all parts of the body. They also have other skin care items such as the ingrown wax serum and slow growth body wash, which can be used as maintenance in between waxes.
If you plan on waxing on a monthly basis, I would recommend going with the special offers that they have. The one that I purchased was the buy 9 months and get 3 months free, which ultimately lowered the cost for each month in a one year period. They also give you the option to pay for it over a 4 month period if you can’t afford to pay it all upfront.

Kelsey and Cat are definitely my go-​to girls! They’re amazing! Cat is very funny and easy to talk to, and Kelsey does such a good job.
Staff at the front desk are very welcoming and helpful with pricing and all.

Melissa will forever be the girl I go to for my wax bikini area!
Been going to her for about three years and I wouldn’t trust anyone else but her. Knowing how bad it’s gonna hurt she defiantly makes me feel comfortable
I’m a huge sucker for pain.
So if you want the job done right. I’d go to Melissa A.

Super fast, efficient and affordable!
I found them when my usual lady decided to close her business — so I was in a bit of a panic. I was super skeptical coming here because it’s a chain but they are surprisingly personal. Like I don’t feel rushed at all. And the service is over before you know it.
Your prepaid services are usable everywhere — we travel a lot so that could come in handy.
I’m a fan. So glad my sister told me about them.

I’ve been coming here for a long time now… I’ll have to make sure that I don’t come in past 8pm. First walked in and one of the girls had her feet on the desk as while the other greeted me. The two girls at the front desk were on their phone while I was sitting waiting for my waxed and they were playing their videos loud to where I can clearly hear it. Loud and inappropriate. my waxed was nice. Struggled a bit pulling the wax off a few time as if it wasn’t dry enough. A bit messy but again very nice girl.

Best service by far. I go with two sweetest girls, Vanessa and Selia (maybe I spell her name wrong) both of them are very professional and nice girls. Wax was fast n painless. They both make you feel comfortable… Thanks girls. Now I go there ever 3 weeks. And only booked with them only.
Customer service — front desk are friendly and take payment fast! In and out.

I am pretty anal about my waxing as I have gone to the same waxer for the last 10 years (yes I’m Mexican and hairy). But, my waxer is still back home in Stockton and the only time I can make appointments with her is on weekends and sometimes it’s difficult. I’ve gone to see Kelsey a few times now and have another appointment with her next week. When I first went to her I was nervous and shocked at the way she literally waxed my entire face, when I asked for a face wax. At first it was weird, but then I realized I loved it rather than other waxing random hairy spots.
I didn’t give this place 5 stars because I broke out from the face solution they put on my face after, my skin is so sensitive. But she corrected it the second time I went their after I brought it to her attention. And the room are kind of freaky, white, cold, doctors office comparable rooms and gave me a weird vibe. But all in all great experience and extremely great waxer!

Today was supposed to be my last visit with Ally before she moves to the Santa Clara location. I received my confirmation voicemail yesterday for today at 11:15. I was running a tad late and called to give them a heads up, assuring them I was going to be within the 9 minute time frame– which they said was fine.
I arrived 2 minutes after 11:15 and checked in. The reception desk said my appointment won’t be with Ally but a new waxer and they called yesterday with this information. I was a bit shocked but just went with it and had them cancel and walked out.
As I am walking back to the car I play the voicemail left yesterday, nowhere in the message did it say my waxer would be changed and when I called to relay the message I was running a few minutes late, did they tell me the waxer would be different (despite saying my appointment was with Ally).
As much as I loved the services received here in the past, unfortunately this service experience left a really bad impression. I will be bringing my services to Santa Clara from now on.

I’m super annoyed. So I was running late and I called in since I know theyre pretty strict about being on time. I called the call center and they said it should be fine, so I sill hauled my ass to EWC. I arrived perfectly on the 9 minute mark but the front desk people said I was too late… I told them I called and apparently no one even made a memo !!! Wasted my time because I left work early … But this day gets even better …
I ended up calling again to go to the Curtner location because they had an apt at 645. I come in and is informed Im in for a 30 min wait… WHY did I leave work early? Its okay for you guys to waste my time but also cant be on time yourselves ?? SO ANNOYED. Also the front desk people at Coleman are soo rude and nonchalant or all I ever hear is gossip. Not that fun to wait for my apt while hearing all that negative gossip. UGH