Dina’s Tailoring & Cleaners

My clothes are always ready quickly, cleaned professionally, and the staff is very helpful. My family have been going to Dina’s for years and we love the place!

BAD… Dropped off something for my mother that needed something hand sewn on to it. Dropped it off on a Saturday was told it would be ready on the following Tuesday. Went in to pick it up but was told we needed to come back on Wednesday. We did just that but nothing had been done… Taking my business elsewhere…
I tried to call and speak to a manager but no one answers the telephone…

Please avoid doing business with this company if humanly possible. It’s near my house so I decided to give it a try despite the not best rating. Big mistake, yo.
My clothes were not completely ready when they said they would be. Alterations were done but pants were wrinkled and unpressed. Noticed spots and dirt that was not there before I brought in pants. Mentioned these issues to the girl and asked for a discount or free cleaning. They declined. Mentioned I had found them on Unilocal and would be leaving a negative review. They said «that’s OK.»
Spent $ 60 to alter 3 pairs of mens pants. Won’t be back.

I think this place is okay. I came here because it is close to my apartment, but the prices are a little too high $ 6.00 to dry clean a jacket. Maybe I am too spoiled with the $ 2.00 dollar dry cleaning down in my end. Anyways i got a 20% discount for my first time here which is a plus. A Jacket and 2 suits dry cleaned was $ 19.88, but it would normally cost $ 26.00. I got it on time as they said within 2 days. The person that helped me out looked bored and did not want to be there to be honest. Anyways could improve on the customer service. I would try somewhere else.

Unfortuantely, I have to agree with a lot of the other reviews and say that you should not get alterations done here. I have taken in my work pants to get hemmed, and every time they come out too short. The last time I went in, I even had the clerk pin the pants on the long side figuring if they came up short again, I could still wear them. No luck, still came in way to short. I am not sure where the communication problem lays but I cannot recommend this shop. Its too bad because they are very convenient to my home and work.

I came to Dina’s to get a bridesmaid dress altered. It needed to be shortened, taken in and I needed straps added to it. I went in once, about 2 months before the dress arrived to ask for an estimate. The owner (or main employee, I’m not sure which), told me based on my description it would be 65 – 100. I went back after I got the dress from Trudy’s and the same employee looked at everything that needed done and told me $ 75. This was the best quote I had by about $ 15 and the dress was already really expensive and my budget was tight.
I was told the seamstress would be in on a Tuesday after 4pm so I arranged for someone to come watch my children so I could get fitted without them. When I got to the store, I was told the seamstress was out for the day and to come back the next day after 4pm. I was frustrated as I would now need to bring my 2.5 year old and 10 month old with me. I was also irritated because I live in So. San Jose and traveling during rush hour is not enjoyable.
I came back the next day and spoke with the seamstress, did a fitting and received a pick up tag with the estimate. I was shocked that the estimate was $ 100 after I had been told not 2 weeks prior that it would be $ 75. I questioned the owner (or main employee) and was told that the seamstress decides on the pricing and that her «quote» was just an estimate. I could understand 5 – 10 above the estimate, but I thought 25 was high. On top of that, I’d gotten an estimate from a place less than 5 minutes from my house for $ 95. I was tempted to take the dress there, but with 2 screaming children, I wasn’t really interested in going through another fitting. I was told the dress would be done «next week».
I received a call the next week saying the dress was done and ready for pick up. I get there and try it on to make sure all the alterations are correct and despite having an appointment, I had to wait 40 minutes for the seamstress to get there. When I tried on the dress, it hadn’t been taken in properly and needed to be reworked. I was told it would be done on Saturday (2 days) and that I could come in for a final fitting after 1pm.
I arrived at Dina’s at 1:30 and the only person in the store was a clerk. He brought the dress out, but I was ticked that there was no final fitting and no seamstress in sight. (again). In the end, he let us walk out with the dress without paying our bill because we were so upset by the situation. The dress fits, but barely, having been taken in incorrectly.
I can’t speak to their dry cleaning, but any place that treats customers like this doesn’t deserve business for any reason.

I wanted to give Dinas a favorable review. I had a problem with a third party selling a discount car. After no luck recouping some money from this third party, Dina’s helped me out by looking into it for me. Every time I call or go in they are so nice and super helpful! I am happy to be a customer.

LOST my brand new True Religion jeans. No stars from me.
Nuff said.

My husband and I just tried out Dina’s for dry cleaning. I was looking for a green dry cleaner and one closer to home than the business I’d been going to for more than a decade in Saratoga. We got a promo on our door for 50% off at Dina’s for first-​time customers, so we gave it a shot. The dry cleaning quality seems good. Just bummed that the lady promised our order by a certain day and when we went to pick it up, she told us it was going to take a couple more days. I really don’t care how long it takes (within reason), I just don’t want to have to come back twice to pick it up.

So far, so good. Dropped off a load of dry cleaning and alterations as well as some repairs. Both staff were friendly and spoke English and understood what I needed. Confirmed that I will receive 50% off of my dry cleaning order because I am a first-​time customer. Estimated turn around is Monday (4 days), which is reasonable. The convenient location makes them a prime candidate for my business here in WG.

i’m a person of appropriate proportions, only smaller than most. children’s clothes are too straight and petites have too much bust/​hip for me to wear decently. so i was stoked to be «contributing to the local community» by having alterations done here.
my step-​mom is a light seamstress from my childhood days, so i know what goes into the making of clothes. suit jackets are the worst (and most difficult to address, especially if there is a lining to be dealt with). so it didn’t surprise me that alterations on a jacket were $ 20 for lining and $ 15 for regular.
what did surprise me was how the girl (not Dina) didn’t know how clothes should fit. i pointed out three times how the inseam on the right arm hung lower than the left. she didn’t want to pin up the arm for me. and when she pulled the back, i pointed out that the effect would be a widening-​up in the shoulders (and with shoulder pads would create a football-​player effect). again, another pin-​up she didn’t want to address.
well, i wore the jacket, cute enough; but if better fitting would have rendered all-​hella compliments.
one star for meeting (not exceeding) my price expectations. and one star for getting it done on a deadline. One plus one equals two.

I went here on the strong recommendations of two coworkers who have had great experiences. I needed to shorten all my trousers due to an injury that prevented me from wearing the tall heals (3″+) I typically wore. My goal was to be able to wear these with 1.5″ heals, which I brought and a helper (not Dina) pinned to. Unfortunately, although they were pinned to take off just over one inch, they were all done way too short… so now most are floods even with flats. Really disappointing as this was about $ 600 worth of work clothes. I learned my lesson… next time one pair at a time to test the work. Aside from the length problem, the work was decent. But this is pretty inexcusable. Also, I was quoted $ 28 to hem a pencil skirt — seemed really high so I didn’t even have that done.