Century 21 Alpha

Having trouble communicating with the realtor. It will hopefully get better.

As a listing agent in San Joaquin County I was unfortunate to receive an offer from LORNA NICOLAS of Century 21 Alpha. Once we went into contract she did not return phone calls, text messages, or emails. She had her BUYER email a counter offer back, we had to contact her BUYER to get disclosures back, we had to send the contingency removal to the BUYER to get signed. Two weeks went by and no appraisal ordered, she never gave the FHA case # to the lender, lender thought this was a short sale and was waiting on short sale approval??? Once I told him this was a regular sale and gave him the FHA case # he pushed the transaction through. We had to do 3 extensions, 3^rd one was with a $ 100 per diem we had to put on the buyer to get these people to perform. This agent NEVER seen the house her client was buying, she had her waive inspections and sent her BY HERSELF WITHOUT REPRESENTATION TO DO HER FINAL WALK THROUGH! We were unable to let buyer in the house without her agent present so she had her waive her right to her final walk through also. My transaction coordinator and I did all the work and she sat back and collected her check and her poor client had no representation, very unethical! She should not have a license, she makes Realtors look very bad. Lucky for her client I am the agent that I am and I handled everything with the lender and made sure this transaction closed. Oh, she did contact me AFTER closing frantically trying to get the key, LOL and her manager is no better, we all know what rolls downhill. He should fire her but he won’t. Wish I could have given them negative stars, they do not deserve even one.

If I could give a zero star I would. The most unethical agent, Nicole Trieu, we have worked with so far. We will file a complaint with the California Department of Real Estate.
We had an offer on a property in Silver Creek Area. The Seller’s agent was Nicole Trieu. They had verbally told us that the offer date was on a Sunday. Our agent went out of his way to present the offer to the seller and his agent on that evening and the agent informed us that they had no offers. We gave them 24 hours to respond but did not hear anything back until three days later. Our offer was at full price. At that point, they sent us a counter asking for more than their asking price by a full 3.5% and in the counter offer noted that it was a multiple offer. So, the seller’s agent had taken our offer and called other agents to start a bidding war. We were getting ready to provide a counter to their counter when we noticed that house said «pending» on MLS. The seller’s agent didn’t even have the courtesy to call and inform us. Our agent called her and complained about the lack of courtesy. Finally she called our agent and said «Oh no, the house is not pending, my seller just is nervous and doesn’t want to have another open house. Please send us your counter offer.» It was a flat lie, you can’t put «pending» on a house in MLS unless the buyer has accepted another offer and they had. And, it turned out that the seller’s agent was double dipping, she had found herself a buyer so she could make money on both ends. We still sent our counter offer in knowing it is was pointless. We met their offer, halfway. The house just showed up as sold at 1.5% lower than our offer, so the seller’s agent lowered her commission to make the sale. The seller didn’t win in this case, only the agent. The system was rigged from the beginning. By the way, the seller’s agent didn’t inform us that they were the buyer’s agent as well.
I recenlty found out that the agents and brokers in the silver creek area are some of the shadiest and unethical. We have run into this situation now three times in Silver Creek but this was certainly the worst.

These guys are the worst, so unprofessional. The property manager is a joke, the realtors are lower than used car salesman. Buyer or Seller beware. I’d give them NO STARS if I could.

This couple is not professional!
We submitted offer on one of their listings. They acted so excited to work with us, but did not mention anything that they are already working with other buyers. They did not respond or return any of our phone calls/​emails.
Very unprofessional!