Bischoff’s Medical & Mobility

We just placed our order for two Recliner «lift» chairs. Dave was very very helpful & patient & knowledgeable. Rusty met with us first & gave us great demos of the different models.
Thank you for all your help. We are looking forward to the delivery of our new chairs!
We will be shopping for motorized scooters at Bischoff’s soon.

This place was great. They were more than accommodating and helpful. My was dad visiting from out town and he needed a wheelchair for him to get around. As a out of towner I was worried that I would not find a place that rents out wheelchairs but to my surprise Bischoff’s medical and mobility came to the rescue. Not only were they affordable they were also very nice. I highly recommend this place for all your medical and mobility needs. Definitely earned the 5 stars. Thank you so much for the Bischoff’s. When visit again I’ll definitely come here again.

I called Bishoffs on ⁸⁄₆ as I needed to rent a nebulizer for my six month old son. I was told over the phone by a nice lady that they do that so I drove over. Upon arriving I stood at front desk for several minutes while the man who worked there was helping someone. He didnt acknowledge me at all. When he did I asked him how i could the machine and he told me the person who does that wasn’t there and should be back later. I sat in parking lot and called back and lady said she will leave a note for him to call me. Well I never got a call and it’s the next day. I had to call my son’s pediatrician and tell them apparently I can’t seem to rent one. I was able to get one thru my sons dr and the company Brannons who had great customer service will bill my insurance directly. Won’t work with Bishoffs again if I need anything they sell or rent. Made a frustrating day even more so with their lack of service.

This place has been a savior for me and my client, everything you need for aging/​illness is right here. The staff is also impeccable and always willing to help you get to the bottom of your requests.
The management at this particular location is on TOP of their game at all times.
Thank you!

Nice staff and knowledgeable, very helpful about products. They carries products that CVS and Costco don’t carry. Check them out for medical supplies

Wow! What an outstanding experience I had. I want to share it with the world! On a Friday, our «hoyer lift» broke. The hydraulic pump on the pump, just stopped working. This is a critically important piece of equipment at our house. It enables our caregivers to lift my sister — who is paralyzed and blind– from out of her bed to her wheel chair and allow her to be wheeled outside for some fresh air and a change of place and then back again after the bed has been changed. Although she is pretty thin, we CANNOT move her without this piece of equipment. When I called to ask about replacing the hydraulic pump, the owner assured me, that he’d just have another lift set aside for me to use. I arrived the next day, Saturday morning with our broken lift. And sure enough, Priscilla greeted me with another lift to use. Unfortunately, it was slightly different and 2 extremely important features were not part of this «new» lift. AND because it was Saturday, unfortunately, there weren’t any service technicians on duty to help me. Undaunted, Priscilla and I set up shop in the parking lot, and with the tool kit in my car, proceeded to disassemble my lift to replace the pump from the «newer» lift onto our broken lift. Unfortunately, it didn’t fit on my lift and another part from the newer lift had to be disassembled and put on my lift. We spent about 1 ½ hours totally dismantling both lifts and rebuilding the one I came with so that it would work perfectly in our small house. Although Priscilla had never done this before, her «can do attitude» and tenacity saved the day (it’s a good thing, as I have «0» skills in doing anything mechanical) and I was able to bring it back to the house and we were once again able to transfer my sister from her bed to her chair and back again. Priscilla was a lifesaver! I felt so lucky that she was there. She’s a fabulous representative of this important business that provides such life altering equipment to so many people in compromised situations. THANK YOU BISCHOFF’S! THANK YOU PRISCILLA! I highly recommend doing business with them.

We have just received delivery of a lift chair purchased at Bischoff’s. The staff at Bischoff’s was so knowledgeable and patient as we selected just the right chair for comfort and for fit into our home. The chair has just been delivered and it is perfect in every way. The gentlemen who delivered it took extra time to make sure it was working properly and even moved another piece of furniture so that the chair was situated in the best place in the room. We will certainly return to Bischoff for any other medical equipment needs.

My mom is in a care home. She went through 4 of them because of incompetent help. She’s on adult diapers because she’s incontinent. Mom has a pot belly, sort of more rounded in the middle around her waist. One of the nightshift caregivers, probably didn’t adjusted the adult diaper in the correct position and couldn’t make the adhesive tabs to meet on top of the other. So instead of trying readjust the adult diaper adhesive tabs, he just taped it to her skin which cause skin to breakdown. It lead to a trip to the Urgent Care. They first tried gauze dressing and antibiotic but the skin gets torn off every time the gauze was replaced and open back up the sore. Then non-​stick pad were used but Mom developed a rash because had a allergic reaction to it and it spread to a bigger sore and then multiple sores developed. So it was back to the Urgent Care we had to go.
The ER doctor recommended something called Theraskin but he said that I had to go a medical supply store to it. I picked one store out of the phone book, Bischoff’s Medical & Mobility, in San Jose. that is nearest to my mom’s care home. I talked with one of the clerks. I told him about what happened to my Mom. He was very assuring. The clerk who help me was very knowledgeable of the product. He is also a part time chef. He said he get cuts all the time. He uses the product himself. He said it works wonders. Teraskin (it’s like a peel off band aid). It acts as a 2^nd skin and binds with the natural skin. He said that within 24 hours, the skin will heals normally. He said the product will work. …and it did.
It’s not just buying the product, it was that one clerk who keep assuring me that «everything is going to o, k. with my mom»…and he tried the product and it work for him. He made me felt better afterwards. He said the store can almost order anything if I ever needed anything else. He gave me the business card to the store and said I can called him any time.
I got EXCELLENT SERVICE there. at Bischoff’s Medical & Mobility.
P. S. That Caregiver no longer works there at Mom’s care home anymore.

My husband n I have been here before, but I have to say this time was the best ever. The gal who waited on us was nice, pleasant and friendly WITH A SMILE! and she answered all our question about Lift Chairs. We had done our homework prior to our visit, so we pretty much knew what my husband needed.
They had lots of models to try. She was patient with explaining about the proper fit for my husband as he is tall, over 6′ and his weight… he needed a good strong sturdy Lift Chair. The gal was a blessing for my husband, explaining he would be using this Lift Chair a lot and comfort is important. He agreed and was sold on the one he chose.
I used my credit card and she asked for some I.D. When I took out my driver’s license she noticed my medical provider card and explained we could get a discount. Wow! Great! We’ll take it! We had a great fantastic experience today. I wish I knew the gals name who waited on us… she helped a lot to make our visit to the store the MOST pleasant one EVER!!! and we want to Thank Her! She helped us with the delivery, which might not sound like much, but she very helpful to make notes for the delivery guys once they get here. We really appreciate our visit today. Thank You.

I stop here occasionally to pick up replacement wear items for a relative who uses a rollator to walk. The location is convenient, and I’ve never had to wait around for assistance, which is all good. Stock seems to be variable — one of the parts I need regularly seems to have been dropped from the regular stock list but there are alternatives available. The biggest experience factor is the staff — I’ve encountered cheery helpful staff (yay!) and one or two people who seem to consider «helping» me to be quite an imposition (boo!).

After breaking my ankle, I called around to a few different places to inquire about wheelchair rentals. Bischoff’s was easy to get hold of and the person who answered the phone was very friendly and knowledgeable. Their prices were significantly cheaper than other places I had called, and they had a ton of options to choose from. I ended up renting the wheelchair from them, and had an altogether excellent experience. They really helped me out when I was in need, and I strongly recommend this place to anyone in need of medical supply rentals. To sum it up: great service at a great price!

My mom has MS and can’t really get around without a wheelchair, so when I learned that she was coming for a surprise visit the next day from out-​of-​state I was a little concerned, to say the least. The exceptionally friendly staff helped me by renting me a very high-​quality ramp that she used during her week-​long visit.
I’m not sure what I would have done if they didn’t have the ramp in-​stock. They were able to very quickly help me; I think I spent 30 minutes in the store before being able to leave with the ramp that would allow my mom to get into my house.
Thank you very much Fong, Sonoma and Colleen! You were so kind to me, and you made my mom’s visit possible and helped us share some special time together.
It’s rare when a business can actually change your life but in this case Bischoff’s did.

The minute I walked in the door, I was greeted with a smile! The staff are really friendly and willing to help. They are very knowledgeable of the products and they have all the products that you could ever need. They gave me a great deal that I couldn’t resist. Thanks so much!

Just stopped in to pick up some Elastikon. Their friendly staff helped me locate what I needed and sent me on my way. Very efficient.

I recently rented a scooter for a week. The scooter broke mid week. The seat actually broke off where its welded on, thank god i was stationary or i could have been seriously injured! When I spoke to the manager about a refund she told me that she had to find the policy. She then called back and said «I’m going to just refund your card because finding the policy is going to take forever, and then I’ll forget to call you back and you’ll get mad». Not to mention she actually said if it were up to her she wouldn’t give me a refund! I was disgusted with the lack of customer service!

I went into Bischoff’s the other day looking for a scooter because i broke my leg and was tired of crutches, They were out of scooters for rent and alls they had was a brand new one. So the lady that helped me asked the owner if they could rent me the new one and he said yes. The people at Bischoffs were wonderful and very helpful, I strongly suggest going there.

This place seems to have everything you need and despite the terrible customer service i find myself back at Bischoff’s…each time hoping desperately that the customer service will be improved. I actually walk in somewhat scared of the workers. I have experienced some of the worst customer service at this store and I am in search of a equivalent store in the area so I can avoid uncomfortable shopping in the future. It pains me to give my money to a store that seems unconcerned with the well being of customers and only in it for the profit.

bad customer service, they are finding ways so custimers don’t return, told me no problem on returns, yet when you take it back they give the run around, and charge a restocking fee… I will not go back, i will find another store.

I’ve got a hand injury, so today I went here to get some athletic tape and cradles. The prices were very reasonable and the guy who helped me was friendly and helpful.
I chose this place over Brannon’s because Bischoff’s are open till 6.

I went to this Med. supermart looking for a pair of bandage scissors and kelly clamps. Yrs, I did find what i was looking for and yes price is pretty reasonable. What I didn’t like is the customer service they have there, I would expect a friendly atmosphere because being a med mart their customers would be the eldrly who need med supplies but that isnt the case. First there was this guy wearing shades who was at the counter yelling «I’m not even supposed to be here!» and this girl who doesnt even smile at all. kept slamming the supplies i bought on the table. not even a thank you when she handed me the scissors. wow. I’d rather buy my stiff online than see those people again.