Bici Bike

I got my bike here a couple years back and it was a great experience. Been very happy with the bike in all this time.
Having the time and space to try out different bikes to see what is right for you is essential. Here you can do that and be sure you’ve wound up with the right bike for you. When the bike is right, it’s right and you can tell that with confidence by how different it feels from the other bikes you tried.
Gary is really helpful and is a good guy to talk with. I’m glad I found my bike here.

Gary is a great person to talk with. Very friendly and helpful. Never pushy. He suggests correct required things for your bike. I have been to his shop several times and always like it going for any issues regarding my bikes. Great going Gary !!!

Went to checkout this bike shop because it was close and had a few good reviews. Got there at 10:45am on Wednesday and the shop was closed. I understand the «Gone Riding/​Surfing» sign, but it was just a real inconvenience. I Obviously decided to spend my money elsewhere.

On our way. Called and said they close today at 6. Said we are on our way, will be there a couple minutes before 6 or maybe 2 after. Need to get my 5 year old nephew’s tire so we can go bike riding.
So cool! Were a couple minutes late and they waited! That’s amazing customer service and we will use them more now in the future for bike purchases!

Every time I have a flat tire or an issue, I go to Gary. He is very friendly and nice. He also provides you lots of information if you ask. Great place to get your bike fixed. Prices were also reasonable.

I am a mountain biker so I’ve only been there for a few small parts. Gary is super helpful, friendly, low pressure, and knowledgeable. I’ve only bought little parts, tools, patch kits etc. and he treated me like an important customer regardless. Hope to come back and support him more in the future.

Visited Gary at his shop today. He is a very knowledgable guy, and provides great assistants on what bike to pick. He carries very high well reputable brands, and is able to fit you on the bike perfectly. He will even let you test ride the bike. It’s nice to see someone so passionate about the life style of riding. I would definitely go back, and probably will be going back to purchase another bike soon.

Gary took care walking me through the products. He’s knowledgable about the products and has good prices.

Gary, the owner know bikes. I just bought a Bianchi Bravo, and had it customized to my body. I am thrilled! The bike is a perfect fit. I did spend just under a grand, and that is without all the gear.
Be forewarned: This is a high end shop. He only sells and repairs quality workmanship type bikes. This is not the place to bring your Walmart special to… or the kids for that matter. If you need a person who has the training, knows his stuff and don’t mind waiting every once in awhile, then it is definitely worth the ride down to his shop. I have been back numerous times and will continue to patronize the small business owner. He is a one man show. Oh and he rides his bike to work, so if he is not open right at 10… just hang out. He’s usually on the road.

It seems that whenever I go to Bici bike they are not open. I understand it’s just the one guy running the shop but I would think he could hire to help to keep the place open during normal business hours. It’s time for me to find a new LBS because I’m not going to waste my time riding here anymore.

I had a bit of time to kill before my appointment at Kaiser and while I rode around the block found Bici Bike. I am somewhat new to the world of «real» bikes and felt a bit out of place seeing all the Italian bikes making my Cannondale look tired and out dated. Gary the owner welcomed me warmly and was so generous with his time and useful information I learned more from him than from the people who sold me my bike. I now know where to go when I need anything! I know Gary knows his stuff and will not provide me with the typical service you find in a large corporate store. Plus, if I am ever in need of a great Italian road bike I can count on Gary to help me find a bike which is everything I need and nothing I don’t.

I just found Bici Kike, and it was close to my house. I’m a novice cyclist and I walked into the shop for a simple repair. He sent me to another shop for the repair, but since I was there I wanted to ask about a road bike. He didn’t even take the time to walk from behind the counter and show me a single bike. There wasn’t another soul in the shop, so he just couldn’t be bothered with me. I will be taking my busy elsewhere.

Gary is very friendly and takes the time to explain to you what’s need to be done and why! He also recommended other places where they offered prices that he can’t compete with. He seemed to be more interested in helping you out than actually taking your money. I recommend starting by giving him a visit and see what he can or can’t do for you,

Gary is super friendly he guided me through the products I asked him about. Super great service I would highly recommend this shop to beginner and advance riders. This is a very nice local bike shop the prices beats other competitors. I rather support my local bike shop than ordering my items online. Go pay a visit to this shop and I can vouche that this shop has everything you need.

I live right in the neighborhood of Bibi Bike and had previously taken my bike and trailer tires and stroller tires over to the shop and had great service. I like to support local businesses so that they are there when you need them. However, today I took my bike over for a tune up so as to get it back on the road due to the high gas prices and I was turned away. Mind you I don’t have a fancy racing bike just a plain old Schwinn. I couldn’t believe the attitude I got today. No help and didn’t even want to help even though I was a returning customer. I had been conidering the purchase of a new bike but certainly will not be here. Don’t bother as customer service or customer loyalty is not something they are looking to build.

Took my bike in to get the pedals changed after I spent a long time trying to get them off myself. Also turned out I needed a cable on the shifter changed. The guy working did all he could to get the pedals off but finally conceded he wasn’t strong enough. He changed the cable and charged me for parts only since he couldn’t get the pedal off. Good customer service as far as I’m concerned.

I really wouldn’t know how this place is… it was closed 15 minutes before it was supposed to be. Not cool.

I’ve been in to Bici Bike a couple times to check out the place. The first was to check out a production Kestrel that my brother had designed and I was looking to see a finished bike. Most recently, I dropped by looking for chainring bolts. Other bike retailers including Performance and two other shops didn’t stock bolts for retail or could not or would not sell me a set. Not only did Bici have the bolts in stock but Gary, the owner and operator, was willing to let me borrow the set to see if the bolts were the correct ones and then trust me to return and pay for them. Gary doesn’t know me from Genghis Khan.
Gary represents the rare few independent retailers who has both the passion for the bike and the savvy to remain in operation for 14 years. I’ve seen other bike shops in the Evergreen and south San Jose shops go out of business but Bici bike stays on despite its small size — perhaps BECAUSE of its small size.
Dave Burckhard

Isn’t open on time, biked a few miles over there and ended up waiting around till about 20 minutes after they were supposed to be open, for someone to get there.
Very small shop, but has a decent selection of road bikes.

After searching and searching for a decent bicycle shop in South San Jose, I stumbled upon Bici Bike. I decided to pay it a visit today, and I was nothing short of impressed. The owner, Gary, was extremely friendly, and continually asked if I needed any help as I browsed. The store is covered from wall to wall with tires, wheels, seats, helmets, everything a bicyclist might need. Most of the items I looked at were very well priced for a small bike shop, and I was easily able to find the two things I came to the store in search of. The bicycles Bici sells are very pricey, but they seemed to be quality Bianchi road bikes from what I could see.
I will definitely be returning here for parts and repairs.

Gary’s eclectic little bike shop is a hole in the wall worth seeking out. This shop has historically catered to high end road enthusiasts who need and expect expert bike fitting a great service. Gary provides excellent service to his customers and is a quiet but friendly guy. In recent years he has moved a little down market and one can find a variety of bikes as low as $ 1000. The high end Lightspeeds, Kestrals, Colnagos and Serottas are still there and Gary does a great job taking care of you.
This is not a «Bike Shop,» this is a sole practitioner of the art of bicycle fitting and care.