Benefit Brow Bar at Macy’s

This review is for Cece. I came here during my daughter’s spring break. My 11 year old wanted her eyebrows and upper lip waxed. This was my daughters second time at Benefits Eyebrow Bar and she cried the whole time during her first visit. I was really nervous because I was unsure of how she would do her second time (even though this was her request). Cece took her time and explained what was going on to my daughter. She gave ample time for my daughter to take breathing breaks and comforted her with personal stories. Cece really made my daughter feel very comfortable and at ease. At the end, my daughter had a great experience and kept saying «wow! I look like a model!» Thank you Cece for your patience and taking your time. I will make sure to go to Cece next time my daughter wants a brow clean up. The lady who rang me up was also very nice. She even gave me directions to a local nail salon. If you are in need of a wax, come here!

Sister and I come to see Naomi in particular but recently, also Carissa. We normally do walk in but make appts. when possible. Both of these girls have shown me an amazing experience each time I go in. They are super friendly and extremely talented. $ 28 for eyebrows/​upper lip (‘the usual’ for us Persian girls). Half the pain I’ve experienced at other places I tried before realizing I need to keep my eyebrows in the consistently accurate hands of the benefit brow girls. In this before-​after picture of me and my sister, we had just had our eyebrows done by Carissa. Thank you girls! Keep it up

I can’t remember the name of my waxer, this review is being written a month or two after the fact. So I went to get my brows done after growing them out for a good portion of last year, I was going on vacation and wanted some fresh brows! I figured no better place to go than benefit BROW bar, right? Wrong.
The lady who waxed my brows asked me what I wanted, so I told her I don’t want them skinnier just a different shape. What did I get? Skinny brows. I took a quick glance and wasn’t impressed but just had her cover the redness with makeup just to get out of there. What could I have done? Taken my eyebrow hair back?
So after I got home and further inspected my eyebrows I saw how uneven they were. The arches don’t match at all, one eye brow is thicker than the other and one is lower than the other. I paid 25 $ to get shit eye brows, beware here. Now I’m stuck in the same boat I was last year, growing my eyebrows out until I find an actual esthetician that knows what she’s doing. So thanks benefit brow bar, I definitely will never be going back to a brow bar again! It’s like the fast food for brow shaping, get in, get out with maybe some decent brows… But I doubt it.

I have been going to bbb for years and now that i live in san jose i had to find a new bbb. Although there were a few complications I’m giving this place 5 stars because of how willing they were to help me and for the good job they did. I called in last minute and Tammy was willing to take me in, when I got there she was with another client and had someone else help me out (which was fine with me because the other person who helped me was very kind). And I know how hectic things get and how some clients can make a 30 minute appointment turn into an hour. After a while of waiting, tammy came to wax the rest since I got a full face wax and they did a good job at it. I’m happy that I found a place to go to now :) they just found themselves a new regular. BTW I don’t remember the name of the girl who first helped me but she was a tall brunette I believe, she also did a great job.

To be honest, this is a review before my waxing. I love the Brow Bar, it has been a haven in what was a hit and miss place to manage the unmanageable or in my case unseen brow and lip hairs. I never gave much thought to the cleanliness of a place, but after having a issue a couple of time, I was so happy to see the difference.
I usually go to the bar at Valley Fair, but since I was here at Oakridge I thought I would try it here. Watch a difference, not for the better. I don’t mind waiting but there is a staff of 4 and only one can do wax, so the wait was long. But the others are just sitting around chatting, and to be honest, this place could use a good cleaning. Or maybe it’s the displays need updating.

Took my daughter here to have her brows done for the first time. Tammy was great and we have been with her ever since!

Made an appointment when I walked up I was immediately greeted by Chelsea I told her I had an appointment she told me I was her client. She seated me and asked what I wanted I told her how horrible of a experience I had with the last place o had my brows threaded at. The lady took a huge chunk off my left eyebrow. I was debated and livid. I had to let them grow for a month. Chelsea was very empathetic all my ladies know if your brows are f**ked up its a huge issue. She began her work and asked me about my day it took her about 20 mins she made sure everything was as close to perfect as possibly it could be. (I still have to grow them more). Thank you Chelsea !!! You’re a miracle worker !!!

This review is for TAMMY! She is a professional she takes her time, She gets to want to kno her clients. She makes you feel really comfortable. i will only go to TAMMY!

Love visiting the Brow Bar at Macy’s in Oakridge. Two of my favorite girls, Naomi and Melda are always friendly and on point. Needless to say, I don’t trust anyone else with my eyebrows. Not even myself. Cheers to great brows

Tammy and Naomi are eyebrow goddesses, I trust them with my life. I prefer plucking, but that’s just a personal preference. Both their plucking and waxing services are on point.

Don’t tell me you can try to fit me in for an appointment and then let the next person come in a snake my spot. Not to mention he told another walk-​in that I would be next in line. The gentleman with the makeup on was rude and seemed to be more concerned with doing his own makeup than providing customer service. Wasted 30 minutes waiting only to be told after the fact that the next appt was 3 hours later. Not coming back again.

Did a walk in and signed in. One of the girls said the girl who will work on me was coming back from break soon and can work on me after her appt. well, she did come back and wrapped up her appt. Then bailed. Seriously, what the hell. She knew I was waiting. She was fidgeting around to kill time so she she can rush off of work and I’m assuming won’t have to stay late to finish me. So f’n pissed.

Words cannot describe how amazing the transformation I have from coming here is, so, I’ll add a picture. There is no editing or makeup added to the brow to make it look better it’s purely the talent of Karissa (hope I spelt that right). She is a miracle worker. I used to go to the eyebrow God, Louisanna (once again hope I spelt that right) and she’d get it perfectly EVERY SINGLE TIME until she no longer worked there and I actually cried. I do not trust ANYONE with my eyebrows, not even myself, which is why I go to the benefit brow bar sooo often. I even considered calling her and having her do my brows outside of benefit like at my house or something! But after hitting rock bottom and forcing myself to trust someone else, Karissa came in clutch. She rocks. Overall, she got my back and I can’t imagine not having pros like them around.

I literally cried! Worst experience! I let my eyebrows grow out for no damn reason. I don’t recall her name but she was a skinny little white girl who did my brows. She over waxed my eyebrows, really bad with tinting, my eyebrows don’t match each other, & very painful! I told her how I wanted them she basically did what she wanted. The manager kind of fixed them but they’re still bad. Never coming here again! 1 week later still upset. she didn’t even have the audacity to apologize she just walked away chewing her stupid gum. One star rating, only because the manager was nice.

Went in yesterday ⁶⁄₅ was my first time thinking it’ll be a better experience then nail salons due to price and expertise. Well wrong. It hurt during the waxing with no hand pressure to relieve any pain. at first my brows looked fine. Until I got home first I notice a little bruised on my eyebrow bone then later after washing my make up off completely I have red little cuts on both eyebrow bones. Never again better off at nail salons again. Smh. Picture added

I had Tammy do my makeup for a friend’s wedding and absolutely loved how she did my makeup! She’s so friendly and easy to talk to and very helpful! I came during prom season and they were super packed but she was quick and efficient and was able to get me in and out in less than an hour! I definitely recommend going to Tammy for all your beauty needs!

Never again… if it’s not Tammy, I won’t schedule an appointment with anyone else.
I may just be spoiled by Tammy’s awesomeness whenever I come in for my facial… because I never get home and discover any mistakes. I mean what can go wrong for a facial, right?
Apparently, you can be on the short end of the waxing stick :(
With the red, you get a little foundation to cover your skin. I didn’t notice the zigzag pattern until I got home. It’s my fault for not looking thoroughly into the enchanted Benefits hand mirror. I just did a usual peek, saw my ruddy complexion, and my eyebrows on point after a clean up around the arches.
Little did I know, after washing away my foundation and losing the afterglow of a good facial… I saw that there were spots missed. not little patches or fine hair here or there… but zig zag patterns. it looked like I made an attempt to be Starburns, the character from the show Community.
Carissa was actually pretty awesome pain wise, up to par with Tammy in the painless pull-​a-​way… just not the way of the wax master when up comes to getting the job done right, or done right for the first time.
I didn’t go back to get it fixed, I just thought I’d wait until my next appointment with Tammy. With the holidays here, I’m in no hurry to wait in a busy mall.
Worth the price, no. Worth the pain, there wasn’t any :)

I get my eyebrows threaded, but if I can get my eyebrows waxed for free, why the hell not! The cost is $ 20, but free during your birthday week.
Lizette, or Lizanne (I can’t remember her name) was my eyebrow lady and she was good. She kept my shape and got all the stray hairs/​hairs that didn’t want to come out. If they charged my $ 8 like my eyebrow lady, I’d definitely come back to see her.
Parking: located inside Macy’s at Oakridge Mall so parking is ample.

This review is super late as I have been here well over 10 times for brow ad lip wax and purchasing product. I love it! I always go to Naomi for brows and she is good!!! Like 5 stars just for her and her customer service. She is super fast and efficient without making you feel rushed. She knows her brows and is super sweet. She always leaves my brows perfect and even fills them in with browzings product which I now use faithfully.
Let’s just say when I moved 1.5hrs away as crazy as it sounds I still drive out to San Jose just for her to do my brows and my niece does also.

I’ve been going here for about a year and a half now, so I think it’s time I finally write Naomi the review she deserves! I used to come in as a drop in and didn’t care about who did my brows until I finally had Naomi do them randomly one day. Boy, I’m glad I found her! She’s super sweet and friendly. Every time I get my brows done, she makes conversation and asks how I’m doing. That’s refreshing and always a plus because most esthetician don’t bother to converse and just wax your brows in awkward silence. When it comes to brows, Naomi definitely knows what she’s doing. There has never been a time where I didn’t like the outcome of my brows. Whether it’s a clean up, or I’m completely reshaping my brows!