Accu Dental

Previous Patients BEWARE!!!
The statute of limitations for medical bills is 4 years from date of breach (or 4 years from date of your last payment).

Lets start out by saying I get very anxious when it comes to going to the dentist. I have had a lot of bad experiences in the past with other dentists. But I love Dr Lily and her staff. The lady’s at the front desk was awesome and fast at getting me signed in as a new patient. The Dr was very thorough in explaining what needed to be done for the treatment I wanted. Myra was very helpful and thorough in explained what the cost were gonna be with my insurance covers and what would be out of pocket for me.
I feel very comfortable here and I highly recommend this facility and the staff.
Thank you Dr. Lily, Vanessa, Myra and the rest of the staff for all you did to make me comfortable…

I love working with Mayra and Angelica. I never have to wait. I arrive on time and I walk in right when my appointment is scheduled. I am getting braces next week and they worked with me to have a flexible affordable plan Nice clean friendly environment. Dr. Kumar is always friendly we always chitchat before she begins any work.

I have been going here for about 2 years now. I am going to say I have never had the same dentist twice, there must be a revolving door of dentist and probably for a reason. I had my regular cleaning scheduled, I showed up waited about 10 min they called me in. They then kept me waiting another 10 min before they polished my teeth (Isn’t that done after the cleaning?) after they polished they then waited to see the dentist only for them to tell me to wait again to take X-​rays again (just had them done 6 months ago) at this point I have been here for 1 hour and have yet to get my cleaning so I decided to leave and find another provider that cares about there patients time and well being not looking to make the most money by exploiting insurance companies. I would not recommend this place and will never step foot in there again.

So since they decided to delete my previous review I shall write another one. If I was able to leave them negative stars I would. Came in back in November due to severe tooth pain, they did an exam was told I needed a crown, possibly a root canal, fillings, and a couple deep cleanings all this would cost me over $ 2,000 that my insurance wouldn’t pay. I went and got a second opinion and was told that all I needed was a deep cleaning I had no signs of needing a root canal or crown. Go some where were they care about their patients and not the amount of money they can make from you. They took advantage of a young woman who had not been to the dentist in quite some time and tried to make whatever money they could off of me for work that I did not need performed.

I have been to both of their locations –they have another office on Homestead which is a lot newer. The staff at both locations seem to be the same on terms of customer service –very nice. The longest I’ve ever had to wait was about ³⁰⁄₄₅ minutes long, but most times I get seen within 15 (I guess I just get lucky/​come at a good time.)
I have Invisalign, btw.
What provoked me to write this review is actually based on my visits when I am seen by Dr. Kumar. She has a very positive and optimistic personality as all doctors should have. However, a little too positive sometimes that it can appear as being fake. I will admit that I have been lazy to wear my aligners for weeks (well, lazy and because it was too painful). Coming in for check ups, she wouldn’t even notice that I haven’t been wearing them (it’s pretty easy to tell with Invisalign because your aligners won’t fit nicely if you’re not on track). Despite not wearing my trays, she encouraged I wear the next set even though I told her what had happened (after realizing she didn’t notice.) Wearing the next set as advised caused me excruciating pain since my teeth have shifted! This made me feel like she does not really care for her patients; and just holds a positive/​upbeat personality only for appearance.
Cannot wait until my treatment is over. Because I would rather go to a place with more genuine doctors.
(By the way, I do not recommend getting Invisalign — braces may look unappealing in some people’s opinion, but it is much much easier, less of a hassle, and I also heard makes the teeth straighter.)

Second visit a few days ago. All work is done… And ready for my braces!!! Lets do this… Thanks accudental for great work and timely manner!!! See u for my next biannual cleaning!!! Love this place and amazing staff. 100% recommend!!!

My girlfriend had a few fillings done here a couple months ago. Well… every single filling has popped out while FLOSSING!!! They re-​filled them, and they have now popped out again. It is a monthly occurrence. Stay away from this place, do not be cheap with your dental health!!!

I’ve returned with Dr. Browning and got some awesome dental work done. Going back for some more. Never do I wait to go in with her. If my appointment is at 11:00am… I’m in at 10:50! :) Happy camper so far.
Thanks again everyone who is helping in this matter.

I went in for an invisalign consultation & got a good vibe from the office. The staff was friendly & dr. kumar was very thorough. I shopped around and this I thought was a reasonable price & retainers were included too. I was also happy that they were able to give me a monthly payment plan. So far I’m very happy with this office & excited to get my teeth straightened.
P. s. I looked up the doctor on invisalign & found out she was an elite provider. I’m glad an expert will be handling my case rather than some Newby doctor.

So I’m readimg the previous reviews by people. Amd I really don’t understand why they rated so low. I was in a few days ago for a consultation and the service was phenomenal! Dr. Lilly handled all my questions about the procedure I was going to have done. Then the lady in the front was helpful too. I think her name was Maira. She took her time and explained all costs down to the penny… She even offered me some membership thing they have. Might be worth it… Anywho, to the «revierwers» who have complained about wait time… Go to western dental where you are just a file number and you get a random dentist whenever you go in. Go where you will be «in and out» and where your procedures will be carelessly performed. I dont know about you, readers, but I wouldnt mind waiting to make sure my work is done right the first time. P. s. I only waited less than 10 mins when i came in. i just had to mention that because i dislike when people bash on businesses on how long they had to wait… But imagine what they would do if the dentist rushed you out, then they also would complain. lol overall, excellent service prices are definitley less than my current (not anymore) dentist, and staff (dentists/​office mgr/​receptionists) are courteous and really care about the well being of the patient. But thats just my opinion. Dont take my word for it… Or anyone elses on this site, go try it for yourself. I’m sure you will have a pleasant visit just as I did. :)

This place i will tell everyone never to go to cause while I was getting my exam done by (dr. Bui) and he had blood all over his mask from his last patient and never change glove Never opened up sterile instruments. I got X-​ray done too and they wouldn’t give me a copy of them cause the x-​ray was free I won them or I would have to pain 50 $ or they would be free. I’m going to context ca dental board about this they are not following the laws.
(Just so u guys know u can lose your lics over it not joking)

I recently had a cleaning here and a couple cavities recapped. All went great and they took my insurance. I am scheduled to start Invisalign with them and will update with how that goes along. So far I feel Dr. Kumar runs a great dental office.

I cannot believe this dentist did this to me!!! I was sceduled for a procedure (wisdom tooth removal) in September and was told by their receptionist that my insurance Delta Dental would not cover it. So I had to pay out of pocket in order to get my procedure done and not have to wait another month for the specialist. A month later after calling the insurance on why they did not want to cover the procedure they told me that the receptionist NEVER called them for a prior authorization!!! So in other words I am stuck with a $ 350 bill. I was soo mad that I called the receptionist for an explanation and they of course never called me back! NEVER going back to this dentist again.

I called into ACCU Dental because I saw a Groupon for an Invisalign Treatment for $ 2,499 and was curious as to if they took insurance with that deal as well so I left a message. I was called back immediately the next morning and explained that they would take insurance and would honor the deal with my insurance coverage as well.
The receptionist was very through and let me know the procedures I would be going through. She took down some contact and insurance information so that my appointment would be quick and easy, so I scheduled a consultation for the next day.
I arrived and happened to bump into my friend and they asked if he referred me. I learned that if you refer someone to the office, you get free movie tickets! So please, if you end up visiting, please mention me! :D
The office was packed and the staff were all smiles. It seemed like a very nice environment. There was quite a wait, but I do understand that there must be many patients because of the Groupon. (Which is the only reason I just couldn’t give them 5 stars, because it was nearly an hour from my appointment time till I was consulted). But Dr. Kumar did seem very apologetic about the wait and addressed it immediately.
I’ve always wanted to get Invisalign but was worried about the costs. Dr. Kumar & Alma took the time to listen to my concerns and tried to help me out as much as they could which I really appreciated.
They were able to take a look at my teeth and take some impressions on the same day to get me started as soon as possible. I have x-​rays and my first appointment scheduled next week so I’m excited to get started, I just hope it doesn’t hurt as much as my braces did. I will write an update as my treatment continues, Ciao!
**UPDATE:
July 18^th, 2012
I just got a phone call from the Doc! She called to check-​in to see if I had any questions before seeing me again. I thought that was really sweet of her to actually take the time to call me up to see if I had any concerns. She seems very considerate, caring, & detail orientated. I would definitely recommend her!
August 31^st
It’s been over 6 weeks now and I haven’t gotten a call back as to where my trays are. I actually really worried right now because I paid everything upfront, there could go all my money. I just called them to see where they were at and they said that their system is currently down but will call me back when it is up. I sure hope so.
It was a struggle to get an appointment with them since they are only open a limited amount of days so I ended up going over to the Santa Clara location. I was constantly playing phone tag with the receptionist which wasn’t fun. She wasn’t too pleased either and I could kind of feel her frustration on the phone which I didn’t really appreciate. But I like the service I am getting at the other location.