PostalAnnex+

Uhg! I am completely done with this place. I am sorry to say that the customer service has steadily tanked since I wrote my original review 3 years ago. The last straws came with my most recent transactions with them. When I went in to box-​up and ship two packages last week, the clerk who helped me was unbelievably slow. The manager, Jim, was in the shop, but he did nothing to help her and just let the transaction drag-​out and waste my time.
Then, when I called a week later to ask for assistance getting the proof of delivery from Fed Ex, Jim was unbelievably rude and disrespectful to me on the phone. He didn’t want to give me the store’s «shipper number,» which I understood. So I asked if I could just come into the shop and have him print-​out the proof of delivery for me. He refused and said that he wouldn’t do anything to help me. I couldn’t believe how rude he was about it… not the way a business should treat a loyal customer. Evidently, the owners of this business don’t care enough to properly train and oversee their «manager.» Time to take my business elsewhere.
Incidentally, if you ever need a proof of delivery from FedEx, you will get this message when printing one out from their website:
«To view a signature image and detailed proof of delivery information, enter the 9-​digit shipper or payer FedEx account number associated to the shipment. Otherwise, you will receive a summary proof of delivery without an image.»
If you want the proof with the signature image and you shipped with PostalAnnex+, you’re out of luck.

Ill give it 2 stars since it’s close by my house, but one star on customer service and friendless .
I have been countless numbers of times and ever time, the girls who work they give me attitude and just have no customer service skills. Whats even worse is every time I go it’s, it’s not busy so there is no reason to act that way or be bothered.
There was once I got there at opening it was still closed, the lady was about 20 Mintues late and was super annoyed that she had a couple of customers outside waiting…
I always say I won’t go again but I do since it’s down the street and every time it’s the same.
Today I drove the extra 8 miles to the post office and was satisfied! :)

I love this place! Each time Ive gone Ive been greeted by a friendly smile and helpful answers to my questions. Definitely my «go-​to» place for all my mailing needs!

always friendly and helpful, when thier services were down they helped me find another place to go