House of Italy

Gorgeous store! They recently opened a new store and have a ton of merchandise. All of the products are authentic and the staff are professional.

The service was great! All the staff complimented me, and helped me find great clothes (they have a big men’s section in the back. I was hesitant at first, because of the price, but it was definitely worth it. Currently, they take credit cards and will give coupons as refunds/​exchanges. Will definately shop there again! :)

The sales pressure is very high. I was reluctant to buy an item that looks o.k. on me, but was not 100% sure… before I had a chance to think it over, or even say yes or no, the sales person bring it to the cashier assuming I want to buy it and start processing… I check the receipt, it is no refund or exchange. I will not shop there again!

i bought two pairs of shoes from this place. the shoes are nice, but the overall experience was not very pleasant. lots of sales pressure. when i said: i walk fast, so i prefer all-​around shoes rather than a flip-​flop style. the sales woman said: you must be rich (sarcastically), you are not supposed to wear our high-​end brand shoes to the grocery store. I didn’t feel good about that… also they do not take credit cards (i had to fetch 500 $ cash nearby for the shoes) and offer no refund/​exchange policies whatever. they insisted on keeping my stuff (things i bought from a nearby store) when i said i would go get money, and i think they even looked into my bag and saw my clothes, b/​c they asked: why didn’t you buy clothes from us? Overall, good shoes, awful service.