Professional Printing Centers

I would not recommend this place. Contradictory to their name, their service is not professional at all! I would say it is downright non-​existent. I was extremely disappointed with my experience here that I’ve informed my technicians and administrative assistant of my experience and why I felt the way I did. In the end, everyone agreed that the customer service is bad and the prices are excessive.
In my case, I called to have tags fabricated. On the initial call I was insistent on coming in to show the personnel what I needed and to verify that the print would be correct. However, the man on the phone was adamant that everything would be great because of 2 previous orders and no proof was ever emailed to me – being my first time I did not know proofs were provided, hence my insistence on coming in. Well, insufficient to say, everything was not okie when I picked up my order as it was not what I wanted. The fault was on both sides of the party – mine for not being insistent enough, and theirs for not sending me a proof – instead they pinpointed blame on my not requesting a proof and forced me to pay for a re-​print. I ended up paying full price for the bad ones (~$ 300) that I returned to them and a discounted price ($ 200) for the good ones, total of ~$ 500. When I arrived for pick-​up, which should’ve been a quick and simple transaction, my invoice took 10mins to print, indicating lack of organization and making me late for my next meeting.
Additionally, where time I dropped in or called the girl (Gabby)on the phone/​front desk was never pleasant. Her tone and facial expression was rude, mirthless, and condescending. I was never helped immediately, even when I was the only customer present with 3 employees in the office – I was always informed «Someone» will be right with me and thinking why that «someone» was never the person telling me that.
I’m critical of this place because a professional printing company should be just that, professional. Next time, I will go to Kinko’s or another printing company in Valencia or the valley.

My sister recommended this place. I’ve used them for my wedding and baby shower invitations; they are reasonably priced and the product is beautiful. I’m highly satisfied with their service. Most importantly, the purpose of this review is that I (about 3 months ago) had Frank help me with my babies baby shower fingerprint tree guest book and he took time out of his schedule to fix details on my project and printed them that very same day. Differently; situations like this one is that make me highly appreciative of businesses such as yours. Many thanks to Frank! I will be coming in soon for holiday greeting cards.

I love this place! I’m a local business owner and get all my printing done here. They’re fast, efficient and pricing is great. The owner, Al, is an awesome guy. He always greets me by name and gets me out of a bind when I have a last minute printing job.
I’ve gotten all sorts of jobs done here — from flyers to greeting cards to sending out a fax. If you need a good printing place, this is definitely where you need to go!

They are close to my office and convenient which helps! But Al and his family have also been fair in price and nice to work with! We dont have designs to steel so that good!

Great place for small businesses to satisfy all their printing needs. Al & Company have been great assets to my small business. Super dependable and professional! Always highly recommended on my end for any printing needs.

Designers beware!!! The owner Al is dishonest and a thief. This is the TRUTH! He sells other people’s designs as his own behind their backs without telling them. He is the lowest of low. If you have used this shop you better go in and look at his book to make sure your designs are not in there.