Yardage Town

I like coming to this fabric store because of the huge selection of fabric. They always seem to have something on sale. I have noticed that some of the fabrics may be from past seasons but «who cares» if you find what you needed. The store overall is clean, well stocked and organized. The ladies working are pleasant and helpful but not overly friendly. This is a great place to pick up patterns, fabric and all your sewing essentials.

Georga was super helpful! I ended up getting exactly what I set out for, at a fraction of the cost Fabrics Us was planning on charging!

Racist clerk named «Lee» put in her place
My mother asked this very old clerk — around 75 years old. Long stringy thin over bleached blonde hair, saggy neck and a rude disposition. My mother asked her where the striped fabrics can be found and the clerk said, «there. Go straight. Straight». My mum said ok and proceeded towards that direction that was pointed out. As my mum walked away, «Lee» turned to another person and mockingly said that «she» (my mum) did not understand what she said. My mum turned around and said, «What?! You think I didn’t understand what you said?» She stared at mother dumbfounded. My mum continued on, «Is that how you treat your customers? You think I don’t speak or understand English? Because I’m Asian? Do you know that 99.9% of Asians are educated? They know how to speak and understand English. Lee never spoke another word, except «Thank You…» In the most feeble way possible that someone that has been shown what a mockery of a human being she is.
Careful. Racism still exists in the 21^st century.

Walked in to a very large store with a wide assortment of fabric. There were signs with prices for most items, but the large rolls on the walls did not have clear prices. It seems you would have to lift up the heavy rolls to find the prices. And there weren’t any carts in site, that would have made picking out fabric easier. Though I did see someone with a cart… I don’t know where it came from.
But I ended up finding what I wanted at a decent price. But I spent hours in there looking for what I wanted. There were about 3 employees working, and they seemed like they didn’t want to be bothered when I asked them questions, as I am a beginner sewer.
There were no employees walking around, so I had to keep going to the front to ask questions. Anyways when I came to check out they seemed busy, doing stuff on the phone and other things. Check out went quickly, as there were only a handful of costumers in the store. When I got my receipt it was handwritten and very sloppy, so I don’t know if I was charged correctly.
They didn’t seem to be happy to get my business, sure they answered my questions nonchalantly… but there was no smile not once from any of them or a thank you. Customer service goes a long way. But they weren’t blatantly rude to me, so I guess I will go back if I have too. There is after all a wide selection of fabric and parking.

Was looking for some slightly sheer fabric for curtain sheers rather than buying already made ones. Started looking here and at Beverly’s.
This place is pretty big and loaded with fabrics of every sort. There was so much to choose from that I was overwhelmed. Lots of beautiful fabrics and also a lot of what the heck would I even do with this kind of pattern/​fabric. There was also good signage to see where each kind of fabric was located as soon as you entered. Not the brightest lit store.
I didn’t deal with any of the employees, they were busy with other customers, so I felt free to browse around at my own pace. This visit was just researching to see my options.
The place was pretty tame for a Saturday afternoon. Maybe about 5 other people in there?
Seems like a good place to get a variety of fabric. Large lot for parking. In the inner corner of a strip mall next to a few restaurants, a sewing machine/​vacuum repair store and a comic book store.

Was prepping for a music video on Sunday and time got away from me. I looked up Yardage Town’s hours to see what time they closed. Yikes!!! I’m running late! I make it into the store with ten minutes to spare. The «Closed» sign is on the door but I walk in anyways, because… the hours are until 5pm. Immediately I walk in and an older white woman yells at me.
«We’re closed!»
«The hours online say 5pm. It’s ten to five,» I say.
«You have 5 minutes to get something and get the hell out of this store,» she responds.
If I was not so crunched on time and so royally you-know-what’ed at this point, I would have left and gone to Jo-​Ann Fabrics. It was too late. I was already there. I grab 5 rolls of fabric that I think will suit my needs. I take them up to the counter. By this point, it’s 4:55, and I’ve selected my fabric and taken it to the counter. I’m in line, and it seems that I will be out of the store by 5pm.
I’m talking to myself in my head, as someone who’s worked in retail for over 10 years.
I’m not a jerk, I say to myself.
I grabbed my purchases and I’m ready to leave now, I say.
I’m not lingering around and I’m not dallying. I grabbed my fabric and went straight to the counter.
The main older white woman yells at me to come up here. She is grumbling, and continues to berate me. «If ‘certain people’ would read the signs and be polite enough to follow the rules and respect the rules, I would be out of here by now!» She says. Never mind that it’s 5 minutes before the store is supposed to close… and (has anyone else here ever worked in retail?)
…But it doesn’t stop there. The woman continues. I try to hand her the roll of fabric so she can cut it faster. She physically grabs my hands and shoves me off the roll of fabric and pushes it to the side, «Now git this out of my way.» She’s snapping and seething. It continues to get worse, so I pull out my phone and start recording.
Here are some *direct quotes* from the woman who was cutting my fabric and what I assume is the (older white male) manager of the place.
Man: «That’s why I’m a big proponent of locking the door at ten to five.»
Woman: «Maybe you should have gotten off your computer and off your ass instead.»
Man: «That ‘closed’ sign around here could mean ‘free egg noodles’ to some people, because you realize they probably don’t speak any English. Or they’re not able to read.»
Woman: «I would just expect that people would have the common sense, that adults would have the common sense to follow the rules.»
Then the woman launches into a soliloquy about how she is from a part of the country with manners, and how now she lives in a part of the country where they have guns to help them enforce their good manners (!!!) She starts talking about guns as she’s cutting my fabric. Pretty sure I have an audio recording of this, too.
My fabric purchase comes up to over $ 100, which was so far over my budget it’s not even funny, but I can’t do anything about it, so I pay the price. And boy, did I pay the price! The owner/​manager of the store was in my face the entire time, talking about what a terrible person I was, how I was stupid like all the other idiots who would DARE to do something like … go into a retail store ten minutes before they’re supposed to close, make a quick purchase, and leave.
By the time I’ve purchased all my fabric and paid, it’s 5:03pm. The employees and owner of this store felt it necessary to verbally berate and humiliate me for the *entire time* I was there, and after all their complaining, I was out of the store at 5:03pm.
I’ve never encountered such horrible customer service in my entire life. I wouldn’t even call it customer service, so much as verbal abuse from people who have absolutely no grasp on reality. Do. Not. Shop. This. Place. Ever. Unless you are a masochist who’s into verbal humiliation, in which case you’d have a wonderful time here.
The way I was treated goes beyond bad customer service and goes into bad people territory. I can’t believe that people who work here thought it was okay to talk to a human being like this. I haven’t spoken to a dog or animal like this in my whole life… let alone a paying customer with a wallet full of money coming into my business to give me money.
I hope these people step on a Lego first thing every morning, every day, for the rest of their lives.

These ladies need some customer service training. Three people working. Only myself and another lady in the store. No one said hello. Two of them just sat behind the counter and were more interested in talking. There’s no excuse for that.

You can find a variety of threads behind the doors of this store. There are also vast supplies of sewing notions and machines. Its big so you mostly help yourself while you shoo.

I had the worst experience with this place. At the time I had just started taking sewing classes and needed to buy fabric for my first project. I went to Yardage Town as I was told they have better selection than JoAnn’s. I wish I had not. I got the worst customer service I ever had to experience in my life. They were so rude and mean that in the end they literally made me cry. I will never ever go back there again. Now that I sew all the time, it makes more sense to me to just go up to LA to stores like Mood and get the best fabric there is.

This fabric store is huge yet seems old and uninteresting. The employees look bored and don’t seem to care much about helping their customers. I’m giving them a 3 star simply because a few times I have been there, I found what I wanted as compared to other stores.

Granny status. And proud.
I remember being a kid and going with my mom to the Imperial Beach Yardage Town that used to house a bank. You’d walk into the back room and the vault would be filled with all sorts of fabrics and odds and ends. It was boring yet intriguing to me at the same time. Fast forward many years later and BAM! I’ve turned into my mom.
For some that are in the know, I am a diehard Comic Con Geek. So after I realized that Etsy, Amazon and Ebay failed me in the geek costume arena, I figured I’d have to fashion my own nerd accessories. My only experience in DIY costumery is hand sewing the hem of my pants since I am freakishly teeny in height. This, my Unilocal friends, was going to be a challenge. Could I do it? Is costumery even a word? Kan’t Miss Everdeen to the rescuuuuuue!!!
The ladies that work there remind me of what my grandmother, whom I’ve never met might have been like: sweet, soothing and using phrases such as «honey, not that fabric, this one.» Or «did you remember to bring your 20% off card dear? Good girl.» I half expect them to give me a plate of warm cookies and a cold glass of milk with my purchase. That would’ve been a nice touch.
Selection is plentiful and if you don’t mind taking your time browsing through endless rolls of fabric, it can be quite therapeutic. Plus you don’t have to take a number and wait until the year 2025 to get a yard of your material cut like at Joann’s. Jeezus.
3.5 stars rounded up to four young lady. Now stand up straight and stop slouching!

Yardage town is a large shabby appearing store. It seems clean, but seems tired and neglected. I am almost surprised that it is still in business anytime I walk in.
I stop in to check out what cotton fabrics might be on the discount table. Stacks of fabric which are always neat and $ 2.98 a yard. I have found some real unusual ones that have worked perfectly for a project at a great price.
The remainder of the fabrics are average priced with a different selection than can be found traditionally at JoAnns. Nice variety and selection of ribbons and the like.
Why only 2 stars? Service is abysmal. Absent. I have been in the store 8 – 9 times and I have yet to be approached by an employee to see if I need help. This is not because they are busy with other customers, I am often the only one in the store. The employees stay behind their counter chatting amongst themselves. On one occasion they were all in a flutter about a previous customer who was shouting at them as I walked in. Very unprofessional to go on and on and on about the interaction within my hearing. Are these teens? Nope, middle aged ladies who I would have expected to have more interest in the store and serving the customer.
Once I approach the counter with my choices, I am always waited on pleasantly or at least promptly.
So, go for the selection not for any help or warm fuzzy from the staff.

I was surprised at the great selection of autumn fabrics they had for my project. The staff was so helpful in picking fabrics and letting me know where I could get coupons to help save on cost.
Although I didn’t have the same experience as other Unilocalers, mine was pleasant even at 15 min before they closed but the customer service person announcing that the store was closing could have been more happy when announcing that as opposed at a startling yell across the room.

Always amazed how uninterested these employees are in helping their customers! I work retail, I know it’s not always easy… I too have to deal with the public so I try to be pleasant and to greet people with a smile. That’s pretty much lost with these ladies. Often times they are working on their own projects and chatting with each other and then act like you’re interrupting something really important when you step up to the counter. Forget ever getting any sewing advice or real help…
My most recent (and final) visit left me disgusted with them. A really old couple holding tightly to each other and using canes, hobbled to the counter asking for pens that write on fabric. The younger Asian woman chatting behind the counter didn’t bother to try to help in any way, she just said «we don’t have that» and went on with her conversation. This self centered young woman is clearly not aware (or doesn’t care) how great an effort it took for this old couple to get in their car and drive to the fabric store then to walk across the store for help, or the fact that this one outing probably took every bit of energy they had for the entire day… How hard would it have been for her to show them a little kindness? The elderly couple turned and walked toward the door when I swooped in. I apologized for the lack of help from the counter and told them if they drove a mile down the road to Michael’s they would find what they were looking for and someone who would show them where it was.
The following review from another Unilocaler says it best…
«Don’t expect jack shit for help in this store. You’ll be lucky if you find them in a good enough mood to get them to cut your fabric. You can tell they don’t want to be there and that they don’t want customers in there. I don’t understand why or who would hire these people.

First time here for sewing class fabric, and i totally had a bad experience here.
I wasn’t familiar with fabric type, so I asked for assist. The lady who helped me didn’t seem so happy to do so. I asked for cotton fabric, and she asked me what’s for and why with angry tone. I wasn’t sure what made her upset, but I didn’t expect the attitude from a lady who I didn’t interact with. Afterwards, I decided not to get help, but find the fabric myself. I found the one I want and brought it to cashier. One of the lady was busy, and the one who helped me was available. The lady who was available still seemed not so happy, but she was the only person who can help me.
My overall experience in the store was very bad. I don’t think they were professional enough to help customer who have zero knowledge of fabric.

Hot dang, I love this place. Definitely my favorite fabric store – step aside, Joanne’s! They have a great assortment of different fabrics and other sewing supplies. I especially love their tassel selection and the variety of sheer fabrics. I agree that Joanne’s has an abounding selection, but Yardage Town has a different kind of selection. They also have huge fleece fabrics with single, large images on them – like tapestries, which are great for hanging on a wall or using as a unique bed spread. Prices are great, they’ve got themed fabrics (holiday themed especially), huge cotton sheets, furry fabrics (great for big bird costumes) and swirling, scintillating velvet fabrics.
The staff have been very friendly to me, a particular woman even offered to help me get rid of an exorbitant amount of pennies weighting down my wallet. If you love checking out fabric stores, you simply must make a visit to Yardage Town.

The ladies here are soooo helpful. I was so bummed about my shirt that was too tight around the arms and didnt know what to do except put lace down the sleevs and such and the ladies helped me come up with the idea and even a lace strip down the back. They were super helpful and really nice connecting with a customer like myself who didnt know what to do lol. I even asked where a good seamstress around here is and they directed me to Sew Elegant, right down the line of businesses behind/​next to the thrift shop. I went there and Holly took me in right away and was extremely helpful too! Ill be making a review for that place as well. :) anyways, all in all, the 3 ladies that were working this tuesday evening were helpful and kind and relieved my worries of not being able to wear the top i wanted to my boyfriends military homecoming. THANK YOU Yardage Town!!! So much selection! yay!!!

Disappointed. I’ve been here 2 – 3 times and always leave baffled at why the staff here even have jobs? They stand behind the counter looking angry, and I have never been greeted or asked if I need help. I have never seen any of them smile.
Thinking about it, I would never ask one if these ladies for help out of fear of getting attitude from them. Ringing up my purchases is enough of a burden for them.
Obviously the owners don’t read their Unilocal reviews, and seen the multiple staff complaints. I would have gone in and fired these old bats.
I will not be returning. Your prices and selection aren’t good enough to put up with your bad staffing decisions. I deserve better customer service than this.

I was really disappointed in the staff here.
I am brand new at sewing and had a few questions for the ladies, who made it clear that I was a burden and they would much rather get paid to stand in a circle behind the counter and gossip.
I have worked in customer service since I was 16 and know how unpleasant it can be at times, so I’ve never talked to an employee without a smile plastered on my face and thanking them for their help. So I can’t begin to understand why someone would want to make me feel so stupid for asking a couple questions that they should very well be used to answering.
They have a lot of fabrics and had a sale going on but I will not ever be returning to this store. Ever.
These ladies either need to find new jobs or figure out how to not suck at this one.

ZERO STARS for this place!
The crappy staff from Mira Mesa got sent to this place. I spent about two hours trying to find the right fabric and lace in the right color I needed. So instead of having the staff approach me and asking if I needed help, the older Asian lady accused me of being a shoplifter to her co-​worker.
Sure, I could have asked for help earlier but you don’t exactly get much help from them that way either.
Eventually I found two fabrics that were similar to the color I needed but not exact. I figured I would ask the blonde woman for her professional opinion. I told her that I knew that the colors of the fabric weren’t exact but if she could tell me which looked the closest to the sample I had. In a condescending tone she said that neither one because they were different colors. So she just left me there like some stupid idiot.
When I was finally getting my fabric cut the Asian lady asked me if I was going to buy any of the lace that I was looking at earlier as if to hint that she «knew» I was shoplifting because I was taking so long. Dumb bitch, same one from Mira Mesa.
Anyways, don’t expect jack shit for help in this store. You’ll be lucky if you find them in a good enough mood to get them to cut your fabric. You can tell they don’t want to be there and that they don’t want customers there. I don’t understand why or who would hire these people.
There was a dark skinned younger woman there and she seemed friendly but she was getting there right as I was leaving so I didn’t get the chance to see if she’s good or not.
But ya, if you don’t need help and and don’t mind being treated like your an idiot for asking a question then have at it.
If you need help and want a friendly staff go somewhere else. Believe me, it’s better to spend a little extra gas.