Westview Village

DO NOT LIVE HERE!
At first glance it looks like a great place to live.
Lovely grounds, clean pool, nice clubhouse, seemingly friendly reps, area is nice, nice units and garages.
BUT when you ARE READY TO MOVE OUT watch out.
I lived here for almost two years from 8÷30÷2013 to 5÷30÷15. when I was ready to move out they ran a scam about having new carpet in my unit on move in.
I had worn spotted carpet that on walk thru looked acceptable until a week or two being in the unit. I went to the staff at the leasing office and reported it and asked them to update my check in status of the carpet and was told by the staff person she would do that. She apparently did not; that staff person was of course no longer working there by the time of my move out. I have multiple witnesses who moved me in, who would attest to no new carpet being present on move in day.
they have a racket set up. The carpet replacement company had a bogus invoice indicating my unit received new carpet. the maintenance man had a supposed log stating I received new carpet though I was not able to see that myself.
LIARS AND CHEATS!
no integrity. all about getting your money and you have nothing but your word against their bogus paperwork. so they take half of your deposit money…
Then cleaning the unit to move out… if you wish to clean it yourself they give you such strict guidelines like cleaning the inside of every cabinet and closet and the top of the cabinets in kitchen and inside and outside windows and on it goes… then they recommend their own cleaning service as the best deal for some $ 100-​$ 150!
if you decide to move in here, I strongly recommend that you take pictures of everything that is of any concern with your unit and that you are very careful about your walk through check in list. and expect to get taken for your deposit money…
but as I said, I would not move here.
THEY ARE THEIVES IN WOLVES CLOTHING!
BEWARE!

Unless you know for sure you want to rent here, don’t apply. I applied April of 2015. I had 72 hours to cancel our family application. I called the office the following day to inquire about my refund and was told they did not take the money. I then provided them with a copy of my bank statement showing they took the money. After investigating, I was told it would take 21 days for corporate to process and send my refund. No problem. I gave them my forwarding address. When I got to my new home, I had not received my refund. I called the office to notify them that it was not received, I was told they did not have my address which they did because I sent it in an email which I haves copy. I provided the address again and waited another two weeks. I called today and now they cannot find me in their system. It’s going on 2 months and I have not received my refund and no one has followed up with me. Please make sure you really want to rent from them before you give a holding fee. Also, stay on top of them until any matters are taken care of. I’m sure the want people to just sit back and forget what they have coming to them.

This is by far the worst apartment complex we have ever lived at. The neighbors are great, but the magagement is horrible! We recently put in our notice to move out (break the lease) and wanted to have a pre-​inspection walk through. The walk through was scheduled for 3:30 and my wife was running a little behind since she had to pick our son up at the babysitters and I was working. She called them at 3:17 and told them that she was running behind, but they could go into the apt even though we would not be home. That is when Nick told my wife that the person doing the walk through had already been there and left the complex… THE APT WAS AT 3:30, NOT BEFORE THAT! However my wife gets home and finds a note that he was there from 3:30 to 3:37, which makes them liars too. Oh and the note was inside our door. So they can’t go into our apt to do the walk through, but you can come in and be here for 7 minutes (supposedly) and cant do the walk through? Overall I can say the entire staff in that office needs to be revamped to start making their tenants pleased again. Alliance made a huge mistake losing Wendy who is the old apt manager.

The people here are really awesome and make apartment living fun. There isn’t anything that they won’t go above and beyond for their residents to be happy. Rent is very reasonable for all of the amenities you get AND to be so centrally located in SD.

When I first moved in 2 years ago, I would have given 4 stars and now giving 2 stars is generous on my part.
This is my 2^nd year at this complex and all I can say is that it’s gone downhill for the past several months since the property manager left. The new staff in the office have no clue what they’re doing. If I have an issue with another tenant, they would prefer that I try to resolve it on my own. They are too afraid and would rather hide in their office — that is what we pay the high rents for! Speaking of which, I pay high rents to live here — yes, it’s a very quiet complex and is very close to shopping and the 15 freeway. I got a renewal notice taped to my door with a $ 100 increase if I do decide to renew my lease for another 12 months. Wow, what an incentive to stay!
If I have a work request, half the time, they get it wrong or is incomplete. I’ve been having smoke alarm issues since Day 1. Yes, they finally moved it away from the kitchen but unless I have the range fan on and open the doors and windows, the stupid smoke alarm is so sensitive that it goes off when using the toaster. The W/​D is crap and ruins our clothes so I have to hang them outside on my patio furniture.
More smokers have moved in which no one has any control over. More irresponsible dog owners who don’t pick up after their pets and leave it right on the asphalt and sidewalks. I’ve also brought to their attention of the aggressive dog breeds the management allows in the complex. They are on the restricted breed list but denies that it’s on there. There are 3 pit bulls, an akita and several German shepherds and I have notified them but they would rather just make up an excuse, «oh they are companion animals». BS! All BS!
Anyway, they justified raising rents for everyone because they have to «meet market rent». Well, needless to say, we will be moving on. Too bad because for the most part, the neighbors are nice.

One of the worst and very expensive Appartment. Place discriminate Asians. They rip off wile you vacate the Appartment. You will never get back your deposits.

My wife and I lived here about three years ago and we enjoyed it for the most part. Our neighbors were the best we’ve ever had. My wife really wanted a place that felt safe and the washer and dryers were in the units. I wanted a place near Mirimar that had a garage for my 50 coupe and a spot for our commuter car. I also wanted a place that we can have our 70lb Lab. We chose Westview’s second story two bedroom/​single car garage because it met all our demands. We had the garage for the coupe and an assigned parking spot for our commuter. Eventually when I got a commuter car just for me, I had to park on the street which wasn’t to bad because my apartment was near the gate. Plus the large windows that let in a lot of light sealed the deal with my wife. Rent is a little high but it’s a gated community with very well kept and well lit grounds. I can’t give them the fifth star because the gym was a little on the smaller side but it serves it’s purpose.

I have enjoyed living here for several years and this is the best place in San Diego to live, hands down. The community has many long term, very friendly residents. The apartments are beautiful and spacious. Visitor parking is limited, guests do have all of Westview Parkway to park on for free and it is very close to the gates to enter the complex. Upon leasing here, we were given everything in writing about everything including the information about the parking. The staff is extremely professional and attentive. The Manager is the best. I invite all of you to visit the complex, you will see that it is beautiful and pristine! Where else can you lease in San Diego, where you have your own attached garage, access to tennis courts, indoor racquetball, fitness center, pool, jacuzzi, sauna, media room, party room, internet area and fabulous concierge like service from the staff? You will never have to worry about missing a delivery or needing to fax something important. Plus, they allow pets! Westview Village is the best of the best!

The grounds are very well kept and the maintenance guys are extremely nice and helpful. Big turn off is all the THREATS we get from them. My friend has a baby and was unloading his newborn child from a car seat while parked right outside my garage… I informed my friend to park on the street because parking sucks here, so he decided to drop off his baby and no have to walk so far with a new born baby… Anyways, when we went back inside his car was towed away within less than 15 min. After that day (which was a month ago) we already received many letters taped on our garage doors saying «THIS IS YOUR FINAL WARNING»… My friend’s car was still running, no one was parked… He was just dropping off his baby and Westview goes and tows away his car. What a joke! When we approached the staff about it they had no mercy and said that cars are not allowed to be in front of the garage. He had to pay $ 400 to get his car back… Living here and paying $ 1900 a month is a waste of money. They will nickel and dime you for everything!!! It is better to rent a house than to rent from this apartments — nothing luxury about this place at all.
Also, you can hear directly upstairs from the people. Sweet people upstairs, but just sad that you can hear whenever they fight or are having sex… Very un luxury. ;(If i could, i wouldn’t even give it one star… Sad place to live.

I am very disappointed with how much we have to pay for these apartments and the kind of treatment you get from the staff. The maintenance people are nice and willing to help, but overall everyone else is rude and mean. With the amount of money I spend here every month I wish it was better.
I have a HUGE ant invasion and they are unable to do anything about it for 2 WEEKS! I am stuck with these ants all over my house for 2 weeks!!! I think this is ridiculous! Stay away from here if you can. I am looking to cancel my lease soon.

HORRIBLE parking. They have limited guest parking. Staff will use the visitor spots but will tow tenants who use it due to having guests.
The staff are young, hard to get a hold of, and do not reply to any emails or other attempts to contact. The manager does not get back to you herself when she says that she will. When we moved in, the amount owed was a prorated amount that they did not tell us exactly what it would be. We tried to reach them over and over to find out what we owed and no word back UNTIL they said we were going to be evicted. OMG! We are former homeowners who moved here out of state for professional employment and have never, ever missed any payment in our lives. It was unbelievable. Rude, rude, rude young inexperienced staff.
Neighbors are nasty and have literally told me to «F off» when I tried to talk to them about their complaints about my kids who live above them. I talked to management who blamed us. Honestly, if my kids were screaming, jumping off furniture, or any other obnoxious behavior; I would own it and deal with it. Seriously, NOTHING were they doing besides running back and forth playing with their dog. And this was always after 9 am and before 9pm. The neighbors below have been here six years and apparently have serious issues. It turned into a hostile situation and the mgmt is letting us out of our lease.
Grounds seem reasonable well kept and safety seems alright. Lighting is good and the gate closes when it says it will.