Vons

If they ever had hand baskets at the front door I would die of shock. Most of the staff is pretty friendly. Frank is my favorite

I LOVE coming here when I’m late night shopping. Cashiers are hilarious and have great conversations with you. I always come here to get what I need and I never experience anything bad here.

I rarely stop in at Vons, I find better deals and bigger selection elsewhere. This was my last stop because other grocery stores were out of what I needed. I walked in and immediately asked for help, the staff that helped me was extremely helpful to the point where he walked me all the way to the other side of the store to show me exactly what I had asked.
This is exactly what I’m talking about when it comes to customer service.

This vons is paradise compared to the one on Adams ave. I’ve been coming to this particular vons for about a year now even though that crap hole on adams is waaay closer to me. Always stocked, parking is plentiful, they have more than 2 people working, and they’re helpful. Who knew?! They other day I was here and a gentleman actually asked me if I was finding everything alright. I asked where something was and instead of pointing in a general direction… he walked with me to the aisle it was in. Wish I got his name. Older man stocking the dairy items. A couple weeks ago I actually gave the crap hole on adams another chance, and as soon as I pulled in my blood pressure went up. I don’t know what I was thinking. This vons in Rolando has my business.

Stumbled upon Customer Appreciation Days here last weekend and left after winning a huge bucket of delicious fried chicken and a cupcake! Most fun we’ve had a the supermarket. Great baked goods made here, and love the much upgraded craft beer selection. Only thing I don’t like is how they take up half of pretty much each aisle displaying stuff.

So apperently you’re not allowed to buy beer while being with someone who doesn’t have an id because you’re «close to the college». Prices at other grocery stores are cheaper than Vons sale prices.

Not a bad place to go grocery shopping for some necessities. This place is always busy with college kids and parking lots seems to be crowded at times. Like any other grocery stores the lines are terrible including the self check out lines at times.

I was in the neighborhood visiting some friends and family the other night. For our small get together, I decided to pick up a few snacks and drinks. I’ve been to this Vons before, but it’s been a while.
The store has been clean the times I’ve visited. They have a self checkout area which is nice if you’re just buying a few items. They also have a Starbucks if you need a pick me up and Red Box if you feel like renting a movie.
I can’t comment on the deli or buying produce here since I’ve only come in for drinks or snack items. I usually buy produce at Sprouts, Trader Joe’s, or the Vons closer to where I live.
This Vons is down the road from SDSU, so lines can get long here at certain times (I’m glad they have a self check out). Regarding customer service, I’ve never had an issue.
Parking has never been a problem for me. Pretty much a standard Vons.

This is my neighborhood grocery store, and they’ve improved it over the last 2 years. They removed the prohibitive gates guarding the entrance (or maybe the exit, guarding an easy escape), and brought in more fruits and vegetables. There’s also a good selection of craft beers. I hope they keep making improvements, for now it’s 4 stars.

I’ve been coming to this vons for 4 years now. It’s my convenient go to store and have never had a bad thing to say until now.
As of lately it’s really gone down hill.
*I go to get produce and the fruit is covered in mildew, all the time! And the spinach and salad bags are always slimy and old… It’s disgusting.
*The deli section is horrible! The girl with the glasses has a constant attitude problem and the wait is so long! There will be at least 3 people working in the back and no one comes to the front to at least say that they will be with you in moment.
*Lastly, it was my daughters first birthday so I went to the bakery to ask about cakes. The girl working told me that the usual girl who works there is off today and she had no idea about anything. I asked her to please see if there’s someone who could help me. She called the manager (Jose is who she said) he told her to tell me to come back another day because he couldn’t help me. Wtf is that?! That’s how you «manage» a store? I took my business to Albertsons for the cake instead.
It’s a shame that lately they don’t seem to care about their customers because I really did enjoy coming here. But lately I make a 15 minute drive to Albertson’s or go down to Ralph’s instead.

Mike the store manager was extremely rude and didn’t show any appreciation for his job, he came up to address our issue with an axe murderer stale look on his face, and greeted us with no respect. I had come in to buy 4 water jugs and a 12 pack of beer with my sister and the cashier requested both of our ID’s. My sister being under 21 didn’t have her Id and I had told that to the cashier when she called for her manager. The manager who’s name was «Mike» also said «it is too bad she is under age even tho she is my sister she needs to be 21 for me to buy the beer»
HOW RIDICULOUS!
I will never shop here again!
Sorry for the loss of a loyal customer.
&Learn some respect Mike!

This review is strictly Vons Deli, I have been here hundreds of times most locations are an awesome place to grab a quick 1.99−2.50 breakfast sandwich or burrito. This location is not one of them. The deli is standard and the food isn’t bad, but the service is downright disrespectful. Beyond not acknowledging customers, fulfilling requests, and taking entirely too long to «go to the back to grab onions» they have a general rudeness I have never experienced at any Von’s before! Not what I have come to expect.
Final thoughts: NOT QUICK breakfast, rude deli attendants, choose somewhere else– that doesn’t go for every Von’s deli thought just this one from my experience!

If there ever was a Vons for sight seeing the college locals rather than actually grocery shopping, this would be it. Customers aside, it’s a big store and you’ll typically find everything you need here. Shelves are fully stocked for the most part and the fresh produce is good. However, I didn’t see too many employees roaming the aisles so if you’re in need of help, you’re probably better off exploring on your own until you find what you need. The check out lines were not too bad when I went but like a majority of Vons, there were very few cashiers. I went during an off-​hour but if this location’s down period is any indication how they handle high volume, I rather not bother coming back. Overall, this Vons is descent. It’s not too bad to get in and out and always best to come when there isn’t a crowd!

Best cakes ever!!!, always come here for the organic fruit and vegetables also. I love this place :-)

Standard grocery store. It is convenient for those living in the area. It does include a Starbucks inside. Easy to pick up fruit and vegetables, and is preferable if I am unable to reach a Farmer’s market.
04÷12÷15 — was my go to place for picking up Mandarin Oranges and/​or Clementines, but for the last 2 months those fruits have been hit or miss. Just opened up a bag of Mandarin/​Mandarines from Sweethearts (Bee Sweet Citrus, Inc.), and the first one I peel is dry and wrinkled… and i did not spot it in the store when i had inspected, but 3 days later half of one of the Mandrins was covered in mold. I had inspected the bag for a date, but there is none. Have not had an issue this bad with Halos and Cuties (Mandarin Oranges).
There are glacier water stations out front, which is great for those who refill water tanks by the gallon or by 5 gallons. For the last 8 months the price for water was $.25 a gallon and a $ 1 per 5 gallons. Today i just saw $.35 a gallon and $ 1.35 per 5 gallons… that really is annoying. Especially the fact that it has statted getting hot… then they raise the prices?

Its Von’s. I love Von’s. They don’t judge me. They accept me coming in half drunk from Woodstocks dollar pint night to buy playing cards (yet again because I spilled three beers on the ones I bought last week). They don’t judge me when I come it at 1:53 to buy three tall cans of bud light because its three tall cans for $ 5. Why wouldn’t I buy that?
I love the five dollar Friday lady. She makes me buy something I will never use, never need and never eat… every single time.

This store is always clean when I shop here. The checker Gilbert is a sweetheart. I always find what I’m looking for when I come here and I usually don’t wait in line too long before they call another checker. This store is near SDSU and it gets pretty crowded after 5pm.
For the most part, its a nice store.

This review is for the Pharmacy at this Vons location and specifically the woman who I dealt with at the counter.
I dropped off two prescriptions here and asked multiple times about the price because they were new prescriptions from a new doctor and I wasn’t sure how my insurance was going to pay for them. I told the woman at the counter, Theresa, about the situation and asked if she could tell me the price. She said she would be able to tell me when I picked them up, which would be the next day because they didn’t have one of the prescriptions in stock. The next day, the same woman called me to tell me the prescriptions were ready and that my insurance had paid for them and I didn’t owe anything.
When I went to pick up the prescriptions, I asked again if she (the same woman I spoke with when I dropped off the prescriptions) could tell me how much my insurance was charged and she said she wouldn’t know that, just that I didn’t owe a copay and the price was covered completely.
Unknown to me, one of the prescriptions was $ 609.93!!! This amount was paid for out of my health reimbursement account without the Pharmacy ever telling me once about the cost even though I inquired at least 5 different times!
This is where I failed to do my part completely, and therefore am not completely faultless. Because I wasn’t swiping a credit card to pay for this medication, there was no receipt for me to see the price, however, I know from previous prescriptions that the cash price is on the information they include in the bag with the prescriptions. I should have checked the price listed, even though it wouldn’t be exactly what my insurance paid, it would have given me a clue as to how expensive the medication is. And, really, the pharmacy worker should have pointed the cash price out to me on the information!
I definitely feel that the woman was negligent by not pointing out the price after I inquired so many times. When I went back into the pharmacy to try and figure something out she was so incredibly rude and said its not her job to know how my insurance works. That’s right– its not, which is why you shouldn’t have assumed that just because I didn’t have a copay the price didn’t matter!!!
I was very put off by her attitude when I came in with this problem. She was not helpful and didn’t even pretend to be sympathetic to the problem even if she couldn’t do anything about it.
I would never even consider returning to this pharmacy and I don’t even think I will shop at this Vons again if this is the type of customer service they maintain.

Usually stop at this place for basics. I often get coupons and personalized deals through their j4u program.
I don’t come here for meat or deli but I do get veggies, breads, dips, shelf items etc. I usually find everything I need and it tastes good, hence not expired.
Apparently I’ve been lucky the many times I’ve come here? I haven’t had any complaints with customer service. If lines are long or If I only have a couple of items ill go with self checkout. All in all i enjoy coming to this place when they have good deals.

Where to begin? TLDR: rotten food, horrible management
Meat is consistently expired, I have personally pointed out chicken over a week past the printed date. I once brought meat (the prepackaged carne asada) that was 30 days past to the counter. The clerk and I both agreed the expiration was mis-​printed, I’m not so sure anymore.
They are always out of stock of products. They clearly can’t figure out when college is in session. As soon as class starts nothing is available until about midterm time. 3 examples for people who come here frequently and want an example: packaged deli meat, Greek yogurt, 22oz beer bottles.
Produce is always rotten. Not all of it, but way to much of it. Avocados, tomatoes, and even bell peppers. Bell peppers have a solid shelf life… what are you doing Von’s?
They run out of carts. 3 times I have seen both push cart areas by the front doors with zero carts (both sides!). Two of those times neither door had hand carts by them either. I pointed it out to the clerk (poor Frank) and his response was a simple, «not again.»
Then there are the lines. Expect around 15 minutes if you are in this Von’s between 4−7pm. They never open other lines, even with up yo 20 people in line. They also rarely have enough baggers. So even after waiting in a long line to pay you get to wait more (or bag your own groceries.)
I will start providing pics on a per trip basis. I live within walking so come on a weekly basis out of laziness. DO NOT SHOP HERE! If you are driving and want options, Ralph’s at el cajon and Montezuma will also least feign interest in customer care. Windmill farms is awesome for produce and meat.