Tire Depot, Inc

Great work, VERY HELPFUL when I need to shop for new tires, realistic prices, readily fix nail punctures, always quick for me to get needed air and generally nice people! I have been a customer for years and won’t go anywhere else!

Location’s convenient for where I live & right near the freeway for afterwards which is perfect. Customer service is great, you can tell they enjoy what they do & whom they’re surrounded with. Shoutout to Edgar for helping me out w| my flat tire @ more than 50% of what they quoted me over the phone. Close to coffee shops which is great so you’re not just sitting there the whole time, but even if you are — I mean I waited 30 minutes, so it wouldn’t be that bad anyway. I always & i mean always (prior to) went to discount tire. & now I’ll be coming here. :-)
They’ve got some great drawings on top of the doorway btw (walking out), lol, check those out.

These guys are a very reliable tire provider at a great price. They also patch their purchased tires for free which is helpful with all these shitttty paved roads throughout san diego

Always professional, explains and shows you the work and parts they replace. Will go here every time I need work down on my tires!

I’ve bought my tires here and have been a satisfied customer for years. I had a flat tire and brought it in; they fixed it for free. I needed my tires rotated… no charge. These guys are terrific!

I seem to get forgot about every time I come to this location it took nearly two and a half hours before I finally got my truck looked at and over a dozen people were seen before me. For some reason they just seem to forget about certain customers. Last time I came here it took 2 hours for them to patch a tire which was never even past the wheel was never even taken off my truck I got up the next morning at my house to discover a flat tire that had never been patched. When I went back to tell them about it they tried to tell me that it needed another patch. When they were unable to show me where the tire had been patched before I clearly showed them how they failed to even remove the tire from my truck the day before. I just don’t know what to say about these guys. For me, I am completely over this place.

unfortunately, not as nice of place as i thought.
my tire signal kept going on. i took it back, they said nothing was wrong with the tired they supposedly fixed and the light went on because i put too much air in my tires. weird since i never put air in my tires since they patched up the leak.
took it back to costco after i found i had a warranty with them. they find the nail in the same tire, but it wasn’t fixed. i asked the guys at costco if there was any other patch or previous repair, and they said no.
so basically tire depot found the nail in my tire and did nothing about it and told me they fixed it. would never trust these guys with my car again.

How can you not give five stars to a place that fixed my tire with a small leak in it for free? Nice guys and good customer service, too.

The only place I will ever go for tires. Extremely professional and always put the customer first. Best experience I’ve had at any automotive shop.

I’ve been getting my tires from Tire Depot for over 15 years. They are consistently helpful, professional, knowledgeable, friendly and honest. Prices are fair and the guys do great work as fast as they are able. They rotate for free every 5000 miles. The waiting area is nice with a water feature, comfortable chairs and shade. I highly recommend Tire Depot.

These guys are amazing! It was late on Thanksgiving eve, and they stayed open to plug the leak in my tire.
Buy tires here… it’s local, everyone is friends and professional. Thumbs way up!

I was just in here tonight. The guys were awesome. I’d been dealing with a slow leak for a few weeks and decided to pull in on my way home from work. They were busy, but still immediately saw me, even taking the time to explain what could be causing my tire light to go on. Within 30 minutes my tire was patched and I was ready to go. No charge, which is incredibly generous (I made a point to tip for their hard work).
I will definitely be back when it’s time to get new tires!

came in with a nail in my tire on my audi A4 and they repaired it and didnt charge us anything! and they told us they appreciated our patience. WOW! A+ service every business should take a page from this business book
i would give 10 stars if i could!

Sloppy work and bad customer service.
Came in for new tires and was told brakes were shot. Not a problem, I was glad they informed me. Started driving car and it made a terrible rattling/​thumping noise that it was not making before. Told me the issue was a «coincidence» and had absolutely nothing to do with the new tires or the installation process. It had to be the brakes — which, they could (coincidently?) also fix for us.
Towed car to a different mechanic– and guess what! The Volvo 240 has different size wheel wells on front and back, and tire depot had criss crossed them! The car was undrivable, and the noise/​issue had nothing to do with the brakes (although, to be fair, it did need new brakes).
New mechanic fixed the wheel problem, and repaired my brakes (for $ 100 less than tire depot quoted!)
two stars because I now have new tires and new brakes.

After a long hectic day at work, OF COURSE I got
A flat on the way home. Luckily my tire was able to be repaired, and even more lucky that I live closest to these guys– they took care of me right away, and they were all so nice! No fuss, no problems, and even better– no charge. Thank you guys, for fixing my tire and making my day.

Wow! So sad to report they lost me as a customer today. Very disappointing. The short story is they charged me $ 168 per tire for 4 tires purchased on Tuesday that were listed on the American Tire Depot web site for $ 151.95. I didn’t notice until I got home after the 4 tires were put on. I went back to ask about it and Ray, the manager or owner, told me I could get a refund of $ 8 back per tire but that there was still a «shipping charge» of $ 8 I could not get back. I couldn’t understand why a shipping charge was applied to tires they had delivered to the shop within an hour of my ordering them. I took the $ 40 (for some reason he gave me $ 40 instead of $ 32) and went back to my car.
I then called the Kearny Mesa location of American Tire Depot and asked for the price on the exact same tires I just purchased. He said I get the same price as listed on the web site, $ 151.95, and it might take a day to get them. I asked if there was any shipping charge and he said no. They honor the price on the web site. Hmmm.
I went back in to this location to ask Ray about this and give him another chance to do the right thing. He stood by his story that there is an $ 8 shipping charge per tire and that the man at the Kearny Mesa location was wrong. He lost my business over $ 20. That is NOT good customer service. I will not be back.

These guys are top notch. They repaired my tire at no cost and had me in and out in less than 30 minutes.
Amazing service. I will be back for all my tire needs.
Thank you so much for your help guys!

They are good guys here! Can’t even tell you how any times they have done good for me. Fair prices, always a good job, fast work, trustworthy. I have called them from freeway waiting for AAA to tow me there and they stayed open waiting for me, when everywhere else would close their doors and go home.
Above and beyond!!! I am a lifetime customer. Thank You Guys!!!

A friend of mine recommended to come in when I got a nail stuck in the tire (horrors of working next to a Harbor Freight) and needed to patch it up. She told
me they patch up tires for free. I asked her if that was only if you bought the tires from them. She said no. I have to admit I still didn’t believe it until I came in and they did it for free just as she promised. I thought for sure they were going to try to sell me on new tires — nope. Easy, fast & the guys were so, so nice.
Leaving a very happy customer. Wait, am I a customer even though it was free?

BAIT AND SWITCH
Ray the Manager is Dishonest and Lacks Integrity!!!
THE NAME FOR THIS BUSINESS IS AMERICAN TIRE DEPOT
i called adams ave and they told me they had hancook optimo tires that fit the car.
when i got there Ray the manager informed me they did not have those but he did have some Goodyear that were comparable and he has them also on his car.
Ray Put the Wrong Size of Tires 195 instead of the 175 the car required size This cost me $ 400.
He said he has the same ones on his car??? (Good Year told me the tires they put on my car were made exclusively for walmart)
a year later getting the tires rotated I watching the guy with the red lips tattoo on his neck rotate my tires. He only balanced 2 tires. I asked why he only balance 2 tires and he made some lame excuse and then put grease on my door. (see pic) Instead of arguing with this tire changer person. I left and called the corporate office. I found out they are supposed to balance all 4 tires and PUT THE RIGHT SIZE ON!!!
THE corporate MANAGER TOLD ME TO GO TO THE KEARNY MESA FOR NEW TIRES. THEY PUT MICHELIN TIRES ON MY CAR AND DID NOT GIVE ME A INVOICE. THIS MEANS I HAVE NO WARRANTY ON MY TIRES. I have called and they do not want to give me my invoice.
COMPLETELY DISHONEST COMPANY!
July 6, 2015 the corporate manager brought me my invoice 32 days after having the tires installed. the invoice is dated wrong with the wrong date.
This company acts like I am a problem. I gave them the wrong email address, I never called them back.
IT IS THE OTHER WAY AROUND THEY NEVER CALLED ME BACK UNTIL I LEFT THESE Unilocal REVIEWS. I WILL NOT TAKE THEM DOWN. OTHER CONSUMERS SHOULD REALLY KNOW WHAT IS HAPPENING. WRONG SIZE TIRES SHADY WORKMANSHIP.
I reported this company to the Bureau of Automotive Repair. They are clearly breaking California Law!