Sun Coast Remodelers

We needed to get our garage re-​roofed and windows repaired, because our homeowners insurance was going to cancel us if we didn’t repair these things.
We called Sun Coast Remodelers, because they are part of the HERO program. We explained that we needed to get this done quickly, so we didn’t lose our homeowners insurance. Everyone was very helpful, very professional especially Edgar Corona, the job foreman. Edgar made sure the job was done right. We really appreciate how he went out of his way to get this done for us. We highly recommend Sun Coast Re-​modelers.

Never did business with them but had a very unpleasant experience trying to not do business with them.
My wife received an unsolicited phone call about getting a solar system and assumed I had contacted the company so she gave them my number. They called me and told me all the reasons I needed solar. I wasn’t interested but I was busy and thought «why not», if this guy is making cold calls I might as well let him come out and give me his pitch. Then we tried to set an appointment and he offered Friday at 6 which is really the only time I could do it since I would be home from work. Then we got into it because I said I could be there but my wife couldn’t and he said he didn’t want to meet if we weren’t going to both be there. I told him I wasn’t the one trying to make the appointment so he could meet with me Friday or we could not meet. He said he would mark down that my wife and I would both be there and if my wife wasn’t there then the person that came out would just have to deal with it.
After I got off the phone I looked the company up online and realized that they aren’t a company that specializes in solar, they are a remodeling company that also does solar some times. I called my wife and talked to her and after thinking about how my experience so far hadn’t been great I pretty much knew whatever the person came over and told me I was going to say no. I called back to cancel my appointment because I didn’t want to waste their time.
Friday comes around and someone knocks on my door. I told the guy I had cancelled the appointment and he said they hadn’t gotten the memo. I assume he did get the memo. I then spent about 5 or 10 minutes telling the guy I had cancelled the appointment while he kept talking about how great my life would be with solar. He understands that I don’t want solar, but why not? I just don’t. Do I know about the incentives? Do I know that my electric bill will keep going up? Do I like this planet? Yes, but I don’t want solar. So eventually he gives me the classic salesman question that basically boiled down to «If you could get solar installed for free and a big tax credit isn’t that something you would want to do?» No, it isn’t. That’s why I cancelled the appointment. Eventually he ran out of words and I told him I wasn’t interested but that I would give him a call if I wanted any more information.
My point here is that this company seems to have a problem communicating internally at best. If not that then they ignored what I wanted and sent someone out anyway. Either scenario is not something I would want to have happen while they were working on my house. Solar is a long term commitment and I don’t think a company that works this way will be in business 10 or 15 or 20 years from now when I need support for my solar system.

What a great experience, all around! I was approached by a door to door salesman signing up for an in house appointment. I had been needing to get my roof done and was going with a guy who was unlicensed because of the price. I decided to let Suncoast come and talk to me about what they could do. I want to preface my review saying that I am a single female and feel vulnerable with these situations.
Jason was the Sales rep that came by to tell me what Suncoast can do for me. He was polite, personable and friendly, no pressure. I enjoyed his visit and all the work he did to get me the best price possible, including qualifying me for HERO. He was also available when I called him throughout the job.
Then Edgar and the crew showed up and I was amazed at how many guys there were to do the tear-​off! Edgar was the foreman and what a great guy! Edgar, like Jason, was totally available by phone/​text and was very accommodating. Edgar and his crew were great about keeping me informed and updated. Edgar went above and beyond quite a few times. I really appreciated his time and expertise.
I have a historic home (1906) which came with some obstacles when they were roofing, but Edgar mastered it all. I have the most beautiful roof on the block!
I so appreciate these guys and Suncoast for making it easy for a single, cautious girl! Thank you so much! Great job guys! I continue to recommend your company to my friends.
I will definitely use Suncoast in the future. You should, too!

Sun Coast Remodelers did an amazing job installing our new solar system! From the initial call to the sales visit to the permitting to the actual install and then setting up the system with SDGE, they were professional, courteous, and very informative every step of the way! We love our new system and the energy it is producing and Sun Coast Remodelers for getting the job done quickly and expertly!

Horrible customer service! One of their guys was coming door to door in our neighborhood. He asked if we wanted an estimate for new windows. We just moved to this house and wanted to replace them so we said: «Yes, of course!» He was very nice and friendly, promised us a good discount and said that they could make any windows we want. Next week their sales rep came to our place. He quickly looked at everything and said that he’d send me an estimate. He didn’t take any measurements at all! I was very surprised but he said that he knew this type of windows. So we waited. And waited. Two weeks later — nothing. My husband called them and apparently that guy wasn’t even going to send us an estimate! He said to the company that we didn’t want to install their windows because they were different from what we wanted or some BS like that. That was a complete lie! We were really angry but decided to give them another chance. Who knows, maybe that particular guy was just weird. Ok, another sales rep, another awkward conversation (and several offensive remarks). He takes all the measurements, promises to send the numbers and… nothing! I guess we’re just not good enough for this company.

I’ve decided to give Sun Coast Remodelers a try after their salespeople did a round through my neighborhood in Poway. The rear half of my house is in dire need of stucco wall since the plywood panels are bare to the sun and the termites. Jason, the representative that came to my house for estimate did a very good explanation of my options as well as values that I can get with each option. In the end, I went with their Coolwall coating. I understand that this is one of the priciest options but Jason gave me a really good deal that I can’t really say no to.
Joe, the project manager, did a really good job coordinating the works. Now the wall and the coating jobs are done, I’m extremely happy with what I got. Out here on the east side of Poway, the summer heat is brutal. Already, I can tell the difference. The heatwave of the past week did not make the house feel like a toaster oven.
The works done by Sun Coast are really high quality. They paid attention to details and made sure I’m happy with everything in the end.

Had a solar panel system installed by Sun Coast. Just got my first SDGE bill with no charge for electricity. Their crew was professional and I got top of the line panels with an excellent warranty. Looking forward to years and years of no electric bills.

Sun Coast Remodelers did a great job installing my Solar Power Plant. As a CFO, I wanted to know I was getting the best financial return and best value. I didn’t have to put any money down, I will be getting about $ 6,000 back on my next tax return and I own the system, no lease. Now that’s a good return on investment. Sun Coast got me the best panels and inverters in the industry and they knew all of the government incentives so I didn’t have to pay out of my pocket. They set me up on one of the new state PACE programs called YGRENE which is available in Chula Vista.
I feel confident going forward because I have a 25 year warranty on the panels and inverters and it’s backed up by Sun Coast. I highly recommend Sun Coast because they have a great background, they know the industry and really care about their customers.

The installer and his crew were very polite. They were courteous and super professional. After they installed my windows they cleaned up like they were never there! 100% satisfied.

I was referred to Sun Coast three years ago and have worked with them for the past three years on various projects. The owner is extremely knowledgable, they are licensed and fully insured, and their team has been very helpful to my wife and me. I’ve recommended them to various others and have had great feedback on their work as well. High quality products and work. Thank you!

The owner is really nice. He came out and made sure my windows were installed
to perfection. Thanks guys!

I have no clue about their work, but I would not let them touch anything for me after there door to door person came to my door and I have 3 No Soliciting signs at various locations with one on the door and he still knocked. When I asked if he could read the signs he said yes and kept talking anyway.
To me this shows no respect for the home owner and that type of company is one I DO NOT want to do business with.

I believe Sun Coast is a reputable firm — their remodel and repair work gets positive reviews on Unilocal.As a solar provider, good luck feeling like a valued customer. I found their Sales Director Michael to be more interested in «jamming through a sale» then hearing anything about what I wanted or needed. He insisted on going start-​to-​finish through a pre-​packaged sales manual. On his followup visit, I asked him pointedly to bring me a detailed proposal with how many panels, equipment details and how much. He showed up with none of it, and barreled back into his pre-​packaged sales pitch. Never listened. There are many better solar providers out there who will design a system based on needs, and care enough to listen to their prospective customers. I went with one of those better companies. Unless things change at Sun Coast and their Solar division, don’t let ‘em in the door.

If you let one of their salespeople in your house, they will never leave. Took 2 hours before we started talking about numbers.

If you let one of their salesman in their house, most likely they would stay there until they «make» you sign a contract. It was a terrible experience for me. My husband agreed that they come and give us a quote on windows/​sliding doors. The salesman seriously came to stay, he wouldn’t get out trying everything from offering us some kind of crazy special deals to wanting to shake hands and sign a contract. He was a nice guy but the whole tactic of their sales is just scary. We have two small children and it was a way passed their bedtime when the salesman agreed to leave. I am sure they have a high quality performance its just the whole experience was about being pressed into buying.

Just had an unsolicited sales call at my door with a rep from Sun Coast Remodelers. He wanted to sell me a new roof. Well, it just so happens I’m in the market for a new roof and I’ve been getting roofing estimates over the past few weeks so I told him to set up an appointment for an estimate. He took down my personal info then asked for my wife’s info. I told him she wasn’t involved with the roofing decision. He said he couldn’t set up an appointment for an estimate unless he had her personal info and she was going to be present for the estimate. WTF??? I closed the door on him!

Just had «Joe» in our house and he was great! We didn’t buy but we are definitely considering it!!! And NO I am NOT a «friend» of the company! All of these people saying that they are too pushy… GET OVER YOURSELVES! It’s their job to try and sell you! Joe was great and courteous, they are not the cheapest and it’s for a reason, because they have a great product! Don’t be misled by the grumpy people on here bad mouthing this company, these guys are professional and know the business!!!

I found SunCoast Remodelers from a door-​to-​door guy who offered to send someone to do a «no-​pressure» quote on new windows. A few days later the salesman came and impressed me with the quality of the windows and also the before and after pictures he showed me. This was not a «no-​pressure» sales approach. I found the approach to be very high pressure. That being said, I feel like we came to a fair price on the windows and I got a financing plan. The window prices are middle of the road, leaning towards expensive.
The project manager, Jeff Adams, who came and did the final measurements and was my liaison with the company was very professional and flexible about the time he came out to my house. He was extremely helpful and kind.
The company dealt with my condo board entirely on their own, which was great, especially since they can be a pain.
The installers arrived on time and worked relatively quickly even though they were missing tools and equipment. They told me this was because the team was spread thin on this particular day. The windows and patio door they installed all function perfectly and are exactly what I expected. They cleaned up well after themselves and disposed of my old windows. They touched up paint in any places that were needed after the install. The work they did looks absolutely perfect.
I had an issue with one rude employee during my install, which suncoast took the initiative to contact me about and resolved completely and quickly. I would not hesitate to refer this company to anyone.

These guys know what they’re doing. I’ve met them, I’ve seen their work, and heard their customers rave about their professionalism. Our neighbors had a disastrous kitchen! Dangerous and scary to even think about, let alone hang out in! They already had 2 kids and their family was growing, I’ve heard horror stories about remodeling projects and Sun Coast Remodeling worked this one like magic. They were in and out within 2 weeks.

Another nail in their telemarketing violations coffin. Multiple calls to a number that’s been on the Do Not Call list since day 1.
If you read their list of complaints at the BBB, they stonewall, deny, and weasel out of the federal REQUIREMENT to not call numbers on the DNC list. They want to scrub their lists of only the complainers, and not confirm to the LAW.
Anybody contracting with this hive of telephone abusers is slowing down what should happen to unethical operations like this, which is to die. Their natural state should be defunct, bankrupt, out of business.