Stratus Management

Another site gives three that review as «save us from Stratus Management», and «worst property management» and «never answers even with 50 messages. .. . » Then they stop at 2009 when its owner Susan Besek started at PLTC. (No reviews here of Susan Besek or Stratus Management by PLTC). One address as above is shown for this business described variously as property management, real estate brokers, but that is not the address found at State Web Page for licensee Susan Besek and owner of Stratus Management. Same street, not same address. Also, Stratus Management per state’s page started in ’91 has no licensed branch office or main office; she had a broker license that is expired as of ’91, no real estate type of business, other suspended/​expired info taken from secondary doc. At some places when one clicks link for this owner/​business you are taken to Stratus Management, LLC which turns out to be a «venture capital investment» business at the same above address currently but it too doesn’t exist as that anywhere else, INCLUDING anywhere on the California State registered licensee or corporation pages. The San Diego court icase indiex confirms there is much activity that shows this owner, as well as the others same last name always as defendants in property, collection and other cases individually and/​or with Stratus Management. There’s quite an assortment of dba’s and services including masage and and janitor, yoga, etc. at the above address. I asked if bonded, no answer. PLTC sunk to a bad place when Stratus Management came in 2009.
Katie Besek’s one review as management for «Marina Park» and two unidentified condominiums does not apply to PLTC. Susan Besek who is only here a few hours M-​W-​F leaving clerks or her office staff to answer phones is incompetent, unprofessional, unavailable, and unwilling to provide more than a hollow offer to «address concerns» in the future or an excuse to deny requests and that is what Stratus Management is for and some I talk to at PLTC. Of course a select few Board Members or otherwise special owners might dispute this but the length Susan Besek goes to to misrepresent the HOA,. incorrectly describe water use in drought as well as HOA regs while pretending work requested was done and basically involve HOA in unlawful activities I wonder what if anything qualifies her and Stratus Management to continue as manager at PLTC. It’s as if depleting our funds is her real job. Bad choices, contracting, mistakes re identification of owners versus renters and other «failures» and «mistakes» will add up and hurt us soon.
Perhaps bad HOA’s like to have a fall-​guy these days, one who isn’t afraid to be sued, who will seem to take responsibility for wrongdoing because it’s playing out that way here. Under her management I view us as having a thin veneer only of success. I have owned here for 24 years and hate to see what is apparently being done by this management and board together inexplicably. «Venture Capital»? It’s ominous. Will Stratus Management remain after we’re sunk? I can’t ever get a straight answer about needed repairs in an old building while other buildings are landscaped and renovated and cleaned by her «four employees» plus day porters and contractors endlessly. One of them told me the reason they wouldn’t clean a few steps of my building (while others are cleaned daily) is «there’s a tree there» and we «only have three janitors». Willy nilly awarding contracts that don’t add up, no basis for claiming work is done on all six buildings per her reports bit when asked about one of them that is NEVER included in the planning and work to «complete all» it turns out that building «didn’t need a new roof» or «roof repair» or «replacement of old steps» or maintenance let alone renovation and I’m talking about a building from 1972!!! I hope this «liquidation type activity» is stopped before it’s too late. I’m very sad over this.

Katie at Stratus continues her STELLAR, competent and such professional management & care for our building and we residents. My recent interface with her was to seek help in removing some water spotting damage from an overhead drainage pipe running over my parking space. Via emil she considered the issue, had the building crew find & FIX the pipe leaks and then worked with me to authorize getting a mobile vehicle detailing service to buff /​polish out ALL signs of this incident.
I can not speak highly enough for Stratus… even as I’m typing this Katie is supervising the semi-​annual exterior building window washing (and this following up the 5 year sprinkler /​fire protection system re-​certification we had just 2 weeks ago).
For CONSISTENT, logistically coordinated and effective building management services save yourself trouble and look no further than STRATUS

They manage the Marina Park condos downtown where we’ve owned a unit now for over two years. They are responsive and are always on top of things. They do a great job maintaining the value of the property. Katie, the manager is super.

Been dealing with Stratus for almost three years now. Great service — responsive, friendly and helpful. Quick response time when closing and very efficient every time I ever needed help with any problems with my condo. Katie is great ! Great local company.