San Diego Blind & Shade

Lousy Service! Michael the main contact, never remembers who you are when you call, after service has been completed. Before service, great memory. After, if there’s a problem, your nobody. He’s rude. Blinds were cheap crappy plastic not what I expected. We needed the opening pull string moved to other side; 1^st he says oh yes, that’s no problem, never mentioning a charge, all friendly & willing. After says, you can do it yourself. Or we’ll charge $ 75 to change them. I would never recommend this company! Installer was nice, customer service and product, crap!

I would actually give Michael negative stars! He was SO rude! He was very difficult to even schedule an appointment with, which should have been our fist clue. He came over to our place for a consultation with absolutely no samples. We ended up having to follow him back to his shop and he drove like a maniac, which was really annoying. When we got to his shop he showed us a couple of things and then expected us to know right away what we wanted. There were so many stipulations with the different options that none of his show room seemed to work for us. He was condescending and useless – just sat at his desk and ignored us most of the time. When we had a question, the answer was usually no – not «oh, but here’s something else that you might like.» We ended up picking out some stuff anyway for a price comparison and he was way overpriced! Harmony ended up being half the price of this place. TOTAL WASTE OF TIME!

We wanted to replace our vertical blinds. They were old, cracked and we had no more replacements. Michale helped us decide on the best blinds for our windows. We ended up with verticals again but the fabric kind. We choose a nice color to warm up the rooms. He came out and measured and within a week and a half they were ready. Installation went quick. Next day I did notice in a window some of the blinds weren’t the same color. They came out and looked, went back and the next day came with the replacements. Seems the factory send rolls of the material but from different lots and that is why they did not match. No problem though. Now all the verticals match and they even left replacement blinds for the future. I even called them back to measure for a kitchen window blind for privacy. Great service.

Zero stars if that was an option. The guy working there Michael has the worst customer service. Just like the previous Unilocaler, my husband and I got treated like he didn’t want to deal with us and we were wasting his time. He was very condescending and getting answers from him was like pulling teeth. Also made us feel like our questions were stupid. There were no other customers in the store which made us wonder if he even wanted any business. The only thing we could conclude from his behavior is he is either ageist or racist. DON’T RECOMMEND this place.

I came into San Diego Blind and Shade to get some new blinds. I first decided to go to Home Depot but the staff was no where to be found and when I finally got the help, they seemed not to care, That’s when I found SD Blind and Shade on the internet. The owner was extremely knowledgable and offered some wonderful suggestions. I ended up getting exactly what I wanted and they look great. Absolutetly would recommend this service to anyone. Nice showroom with great displays. Thank you so much for the great experience!!!

I found this business on
.
I needed to replace a single plastic «hanging blind» segment for my apartment. I went to «San Diego Blind and Shade» at 4250 Morena and showed the owner my old piece which had cracked at the top and was «unhangeable».
This gentleman took a quick measurement and went into his workroom and promptly cut me a replacement piece which matched the off-​white color of the original.
He was courteous and professional and charged me a quite reasonable price for his parts and labor. «Good as new», and in and out in under 5 minutes.
So, when I need window blinds or shades in the future, this is the first place I will go due to the service I received.
Remember, It’s all about customer service!

I originally found this place several years ago while just looking for blackout shades. Since then I have been back a half dozen times. Michael is so helpful and thorough. He knows these products cold. As of yesterday, I now have all of the windows in our house AND our cabin covered by San Diego Blind and Shade. Their customer service is amazing. In one of my many orders, I received the wrong color blinds. I called and it was rectified immediately. I would highly recommend this place to anyone. I am so happy with the products. Additionally, if Michael doesn’t come to your home, he will send George, who is just a gem. You will be in good hands here.

I really enjoy home repair and idolize Bob Villa, and I’ve gone through a complete remodel and taught myself as much as I could. I don’t consider myself «unhandy» around the house by any stretch of the imagination.
I visited San Diego Blind & Shade on a Friday afternoon before a holiday to get materials and advice for a damaged mini-​blind in a rental that really needed to be fixed quickly. As such this is a review on walk-​in service — no design, no estimates, no total packages.
Having already been to Home Depot that afternoon without success, I always look for an opportunity to support mom & pop local businesses and after typing «blinds 92 101» into Google was directed to this business in an architecture/​design shopping center on Morena Blvd. My problem was that a cord had broken in an odd-​shaped mini-​blind and while new it should cost between $ 20 – 30, the size made it a custom order and that added time and money.
So I ventured into a small business hoping for some advice and the opportunity to learn about blinds.
I’ve never repaired a mini-​blind because generally a replacement costs $ 20, but let’s be honest — it’s not like reverse engineering a satellite for nuclear power plant. After more than 2hrs looking at the thing you’re pretty much an expert. (Learned that afternoon, btw).
I was the only customer in the small shop at the time, but just got the impression the lone employee did not want to deal with me… with my kind. Not only did I not get the service that small home design firms typically give because they’re so grateful you didn’t go to one of the big boxes, I felt like it was pulling teeth for instructions on how to do the repair. Dude, you sell blinds. That’s why you do and you know darn well what you’re doing. Is it that hard to offer a customer frank advice?
What really, truly, pissed me off was being charged $ 10 for the string that goes into the blind. Let’s call a spade a «spade» here — that’s $ 1 worth of materials. But I was typecast as some idiot who didn’t know what things cost and because I was tired of driving in traffic and just wanted to get this done, allowed myself to be robbed.
Additionally, I asked specifically if it were better to replace just the broken cord or both and was simply told, «it’s twice as hard to replace both». Cool. I’ll just get one then. Only to find out when I get home that the second one is frayed and about to break itself. Dude, that’s why I brought in the blind. You could see that; you’re a «blind guy». This is your profession. But, no. Curt answers get me out of the store sooner; never mind service. You figured I’m some schmuck who won’t be buying a complete design package from you and won’t ever come back in the store.
Well guess what, buddy, I won’t be. And I hope other Unilocalers won’t either.

Michael the owner is really great. He helped us pick out the most beautiful blinds for our bedroom and was conscious of our budget. He personally came and measured and our blinds were in with in two and a half weeks. They were installed perfectly and look beautiful. Our bedroom windows face east and the blinds do a great job of keeping that morning sunlight out. I would recommend this company to anyone looking to be well taken care of. Thank you!