The Shade Store

The Shade Store is a wonderful place to visit, with many styles and colors on display. There is lighting behind each window treatment to mimic daytime brightness, showing how much light passes through each material. Barbara E. gave our administrators over ten samples for comparison, which we hung to observe their appearance throughout the day. Like interior paint, shades appear differently in the morning, afternoon and evening, so these samples gave us a true sense of what matched the office palette.
The two windows were measured by a third party installation company, recommended by the Shade Store as their regular technician. This person consulted with us on the visible hardware, as well as whether we preferred a standard roll or reverse roll. The grey shade that we selected matches perfectly with our accent wall and offers privacy without completing blocking the discernable shapes of persons and objects on either side. We were surprised how reasonable the prices were, especially in La Jolla, and were very happy with Barbara’s communication and follow up. We, at Express Legal Document Services, highly recommend The Shade Store.

Having shades measured, ordered and installed for windows is NOBODY’S idea of a good time. Add to that the ordeal of actually selecting what’s going to look best and you’re in for a very long ordeal. Unless, of course, you contact The Shade Store. We stumbled upon Barbara Eberle and her team by accident and we are so happy we did. Not only did she make the process of having two of our rooms outfitted with roman shades, covering 9 different windows, as easy as a few phone calls and emails, but the selection of window treatments was great. High quality blinds and materials, without over the top pricing. Best of all, Barbara kept in contact the whole way through so we were never left wondering what would happen next. It’s decided: we will order all of our window treatments from The Shade Store, and Barbara in particular, from now on.

Lucky enough to have a new home with a view … and The Shade Store provided a solution in terms of solar shades (electrified, fancy!) that are sophisticated and very functional at the same time: keep the heat/​sun out as desired while preserving the views!
Truth be told, there were bumps along the way (two large shades arrived damaged, etc.), but these issues were handled promptly and with courtesy — a truer test of customer care than when all goes well. Corporate support back East to facilitate the replacements/​reinstall was seamless. Kudos to all.
Lee at The Shade Store La Jolla was very attentive and detail oriented, even coming out to my home to consult at an inflection point in the remodel process to make sure our specs were correct. In partnership with Ray at RST Builders who did both the initial measurements and the install, the result is terrific.
Very upscale product and service; recommended to my parents who are now placing an order so that’s the ultimate compliment.

Everything here is exceptional– quality, price and service. I chose Solar shades. Other places didn’t come close in quality of hardware, including Levolor and Bali.

I was recommended the shade store by family, especially with strong recommendations about their customer service. Unfortunately, I did get to experience this customer service first hand, due to the wrong address being on my invoice (from my previous pre-​move place), and my blinds were delayed in being delivered. Barbara and the rest of the staff was very helpful in figuring out the issue.
But more impressive was the RST installers I hired through the shade store. They called me late on a Friday night (from one of their kids sporting events) to figure out a way to get the blinds picked up from the fedex station where they were being held and to still make it on time for their installation appointment! The installers were within the time frame they said they would come (even though they had to pick up the blinds first) and finished quickly and cleanly in less than 3 hours (three story house).
I was VERY impressed!

I was very happy with my experience at The Shade Store. I never went into the store and did my ordering via email with Barbara Eberle. I was so happy with Barbara and the staff. She was easy to work with and sent out multiple swatches per my request. She was super communicative and treated me like I was her biggest customer. I even got a nice thank you card in the mail from Barbara. The shades came today and I was so happy with the quality, color and ease of installation. I would recommend The Shade Store and I would work with Barbara.

I’d recommend The Shade Store unequivocally. Francois was great to work with — he solved a challenging black out situation in a bedroom, followed up with me on a regular bases, recommended a great installer, and monitored/​managed the whole process. It was effortless. I’m really happy with the outcome. I will use them again and again. I’ve found that everyone who works with The Shade Store is committed to excellent customer service and the products they sell are terrific!

My company moved into a new corporate space, and it was quickly decided we needed new blinds. I found the Shade Store and contacted them. Francois Auffret was my sales person/​point of contact and I have no complaints! In fact awesome! I never went to the showroom (and didn’t really want to), and Francois sent me the swatches I wanted within 2 days. The blinds were shipped to my office, and Francois hooked me up with an installer, who was also great.
The best part about this process was one of the shades did not fit because we moved a wall. The Shade Store immediately manufactured a new shade that fit perfectly at no charge.
Over all this was an awesome experience. The price is not «cheap», but it was very reasonable for the huge amount of shades I ordered.

I spent over $ 6,000 on window treatments for a large home and was pleased with every item I received. A La Jolla designer quoted over $ 9,000 just to cover my bedroom windows in polyester drapes. By using the Shade Store, I covered windows in 6 rooms in my house using 100% silk, linen, and worsted wool for $ 3,000 less than the designer quoted for one room of polyester. I used a top drawer Orange County designer for other rooms in our home. The quality of the products from the Shade Store is commensurate with that of the much more expensive Orange County design studio. I only wish I had discovered the Shade Store earlier!