Rite Aid

The store was remodeled a few years ago and looks great. Unfortunately, I do not think the BATHROOMS have been cleaned since. They are always filthy. They have an employee sheet that is signed when cleaned, but obviously it is not true. This is right next to the pharmacy. I go to this Rite Aid at least once a week and have never found the bathroom clean.

I was OK with the pharmacy service for a few years but at the beginning of this year I never ever will go there again. I took my mom there after her doctor’s visit to get her medication and she was very tired and in pain. That is why I asked the manager Gary,(if I have his name right), how long it will take to have it ready for us. At first he gave me very vague answer so we decided to wait. 10 – 15 minutes later I asked the manager again and told him that it is OK if it will take longer and I would just take my sick mom home and pick up her medication later. That is when Gary shouted in my face «it will take LONG TIME don’t you see how busy I am»
I was in shock how rude manager this Rite Aid has and told him how rude he is and asked him for his name because he doesn’t wear name tag. I was so embarrassed getting treated so badly for no reason and even Gary tried to apologize later I didn’t wanted to hear anything from him. One of the other employees called me to come to the counter and quickly got me all the medication for my mom. Gary, you are bad person!

This Rite Aid has everything! Literally! Since I have monthly prescriptions for my allergy meds I’ve become quite acquainted with the staff. They are so nice and helpful! Having the Rite Aid welness card saves me so much money!

Best customer service I have ever received from a Pharmacy. I’m somewhat new to town (July ’13) and chose a pharmacy convenient to my current location. The staff has always been top notch!
My most recent experience involved a prescription that the insurance company would not approve without authorization, which in a nutshell means I have to jump through hoops for approval. As soon as the approval was received, the pharmacy called me to say that the medication needed to be ordered and it would be available for pickup after 11AM the following day.
The next morning, I received another call stating the medication could not be ordered but they had located it at another pharmacy who could easily fill it for me and did I want to proceed. Of course! Went to the alternate location (Clairemont) and was in and out in a jiffy. Never have I had a pharmacy be so on top of their game nor go above and beyond to make sure I was taken care of. Although I’m moving to N. County soon, I may very well keep this location for my medication needs.
You guys (and gals) are the best!

This is a review for Peter and Patsy. I drove this Saturday to three different stores looking for a powder puff. CVS, Walgreens and Sally Beauty did not carry them. So I figured I’ll try Rite Aid. Employee Peter helped me find where it normally is, but they were out. However he suggested I check with another employee to see if she knew of any in overstock area. Not only did Patsy know the item, she went into the back and dug through boxes and found one for me. NOW THAT IS GREAT CUSTOMER SERVICE!!! If not for Peter and Patsy, I would not have been able to finish a craft project that is on a deadline, as I would have had to order one online.
So thank you to this Rite Aid store for employing two great people who go above and beyond.

I could walk to this Rite Aid if I really wanted to… Maybe in the summer… I can walk here and get my favorite ice cream, Chocolate Malted Krunch on a waffle cone and then walk back home and not feel guilty! ;)
This location is very convenient. It’s on my way home from work, and in the same lot as Vons. There is plenty of parking and the staff is always friendly. I’m also partial to Rite Aid… for a couple of reasons… They make my favorite ice cream and the memories of my first job with them.
Rite Aid is usually my go to place for drug store items. They always have the certain something I’m looking for. Today I went on the hunt for that certain something. My friend reminded me of these M&M’s that I loved and haven’t seen in a very long time… Crispy M&M’s! They got discontinued awhile back (I think almost 10 yrs!) and now they’re back, and I found them here!!! Yay! Happy Dance! :)

I typically go here just for my RX, but I’ve done a little shopping here too. I never have a problem getting my RX filled and I get reminder text messages when my prescription is ready for pickup. The Thrifty’s Ice Cream counter needs some help. Mostly every time I go there to get ice cream there seems to be a wait or I have to flag someone down. It’s not the end of the world when this happens, but a little better customer service with regard to this would be nice — or — stop selling thrifty’s ice cream there if you can’t provide good service for it.

Plenty of parking but there always seems to be only one spot available. You just have to find it. Really what makes this place great, the Thrifty Ice Cream!
Ok, the pharmacy is always quick and easy. Staff is friendly and never a hassle to get in and out.
The only reason this place isn’t getting five stars is the inevitable wait for someone to help you at the ice cream counter.

This Rite Aid seems to be an older one, I get coupons for CVS so I don’t come here as often. Stopped in recently for ice cream and was surprised to see they have a whole aisle of $ 1 snacks! Staff is always friendly whenever I come in.

This is in comparison to all other many rite aids I have been to and other drug stores, as well… Newly remodeled. Customer service is satisfactory. Nothing awful about the place but nothing over the top. Serves it’s purpose. :)

This is the best Rite Aid to go to. The store has been recently upgraded which makes it very comfortable and clean to be in. The pharmacy staff is great! They are very fast and knowledgeable about their job! If you ever go to the pharmacy ask for Felix or Steve! They are very patient with all the customers!

Being in this area a lot I have made this place plenty of business. Whether it’s ice cream or emergency nail polish, (yes there is such a thing as a nail polish emergency) this store has bailed me out tons of times. They have Essie here and it’s pretty much the same price everywhere.
You can’t go wrong with rite aid ice cream. It always brings a smile to my face with memories from the past ice cream runs with my dad. I usually get greeted with a smile and even when they are short staffed they are always helpful and cheery and wouldn’t know it.

The Pharmacy staff is just amazing. They work well as a team. Truly impressed after having to change pharmacies a couple of times. Their commitment to be prompt, promote wellness, and be of service to patients are what I admire, and would recommend coming here for your pharmacy/​health care needs.
What i learned: If you were to call ahead of time to ensure your prescription is ready, it avoids waiting time. Although I don’t mind shopping here. The deals are great.
Great service, prime location, and the best ice cream in town. Thumbs up guys!

Easy to find bathroom!
It’s in the back by the pharmacy. Why doesn’t anyone else have public bathrooms available in the Santee-​Grantville area? WTF?

Always clean, and good ice cream

There is one cashier here who is so terribly rude that it has caused me to stop going to this Rite Aid. Let’s call her B.
The first time she was rude I don’t remember exactly what happened but she was just rude.
The second time I was carrying one of those plastic carrier bin things that you use instead of a shopping cart. I didn’t need it any more. As she started to check me out, I asked her SUPER NICELY (i was extra nice on purpose), «Can I give this to you or???» I said this because the checkers always say to me, «here, let me take that for you» in regards to the hand basket. So after I said this to her, she grunted, «sure, even though they are all stacked up right by the door you came in». OMFG??? Are you serious?! She could have just said, «If you could put this by the door that would be great» and it would have been 10 times less rude. So I just ignored her comment. She rung up my items them I gave her some coupons. This made her sigh loudly. I guess swiping a few pieces of paper over a scanner was really gonna ruin her day. How terrible of me. She started to ring up my coupons then she noticed the line was getting longer behind me so she mumbled quietly and annoyed-​ly, «jesus», then called for another cashier over the loudspeaker.
After I checked out, I was seeing red, so I actually started to walk around the store to ask for a manager to complain about her. After a few seconds I changed my mind because I didn’t feel like causing trouble so I left.
After I left the store and was walking to my car, I checked my receipt and discovered she didn’t ring up 2 of my coupons. So I had to go back in and actually return the items she rang up incorrectly since I ended up paying more for them than I was planning. I refused to go in her line for the returns.
It is now a joke between me and my bf that I won’t go to that Rite Aid because of B.

Thrifty Ice Cream? Was this some sort of fad I missed?
Well, if it was — I’m glad I missed it.
I went into this Rite Aid for toothpaste and face lotion because hoards of Girl Scouts were crowding the entrance to Vons and I knew the fat kid in me could not avoid buying cookies. Thin mints and Samoas racing through my mind, I thought: just go to Rite Aid, avoid the temptation.
I was right about avoiding the temptation, or anything tempting for that matter. This Rite Aid is not particularly clean. The floor looks old, and dirty. The selection left much to be desired — and did I mention the creepy Ice cream parlor located at the front of the store (which no longer serves ice cream).
When I came into the store, it was eerily empty — but after I gave up on face lotions, grabbed a toothpaste and turned for the cashier I found myself in a line of at least 10 people. Seriously? This Rite Aid is dirty and inefficient? Yes, yes it is.

After I went to Phở Xpress, I had to stop by Rita Aid to buy some products. I went to check out and the cashier offered me a Rite Aid card for discounts. I had no idea!!! And I am all about discounts and savings!!! I did not think that offer savings cards. The cashier was so sweet and nice, he took care of it all. I didn’t have to wait either!!!
Thanks!!!

I did have a great review up for this Rite Aid but due to a recent experience I am taking it down and writing a new one.
In the past three months, the pharmacists here have given me the wrong perscription twice. One time they tried to give me a generic drug when my doctor had checked «Do not substitute» on the perscription. I had just dropped the perscription off and was pretty surprised that nobody bothered to check.
The last time I went in I had a horrible experience! I picked up my perscription that I refill monthly and some Zyrtec. As I was checking out, I commented to the pharmacist that my purchase seemed more expensive than usual. She chalked it up the the Zyrtec, and I figured that since I have new insurance it just might be more costly than it was last month. I got home, dumped the bag out… and found a perscription that wasn’t mine! My perscription was in there, along with someone else’s pills that didn’t even have my name on the label! I drove back to the store and gave them back the other person’s pills. The pharmacist defended the employee that sold them to me, saying that my label probably just got put on top of theirs, but I think this is an awful mistake to make! They gave me a $ 25 gift card but I am never going back. I am switching pharmacies for sure.

iiiiiiiiiiii scream.
youuuuuuuu scream.
we ALL scream for Thrifty’s Ice-​Cream .
Top 3 Picks:
— Mint Chip
— Cherry Garcia
— Pineapple Coconut
At 99cents a pop, you just can’t beat that.