Rb Tire & Brake

My brake repair came out to a lot more than I’d expected but I feel confident that Rick and his team did a good job. He was kind enough to give me a break (should be there motto, we give people brakes ;) on a few fees and bring down the price some because he rotors and brake pads were in worse shape than I’d thought. He even replaced my oil cap that had melted in a previous incident without charging me. He just went ahead and did it. I really appreciate the work you guys did. Thank you.

Great customer service
They handled a warranty claim for 2 tires that I had not bought from them and they were extremely helpful.
Worked with me to be competitive on the replacement cost and I know where I will be buying tires from next time I need them.
They did not have my tires in their stock and they got them in just 1 day. Set an appointment to get them mounted and balanced and I was in and out in about 30 minutes!
Rick and Justin rock!

I have been a customer for the last few years but when I suddenly had a problem with my AC I took my car into an AC shop for a free evaluation. They told me my compressor was bad and the repair was quoted at $ 800-​$ 1,000. I put off having the work done and when I took my car in for routine maintenance I asked for it to be checked out but didn’t tell them about the previous diagnosis. Well to my surprise Rick told me that it wasn’t the compressor and the repair was less than a third of what I was quoted at the AC shop! It’s great to have a repair shop I can trust and that can handle all of my needs. Thanks for the great service Rick and Justin!

A friend referred me here after my car needed to be towed and I needed an honest opinion.
Even though they told me my car was beyond repair, they were helpful, kind and patient as I had to deal with my insurance company and charitable organizations. I would highly recommend RB Tire and Brake and wished they were closer to my home so I could go to them for all of my cars’ repairs.

These guys are awesome! I’ve been taking my car and referring friends and family for some time now. Justin, the manager is personable and kind. The entire staff is friendly and they all do great work at good rates. It is obvious the pride they put into doing things right the first time with quality parts. I wouldn’t go anywhere else.

There’s no way they can be there for 30+ years without being the best. Today just proved it. All brakes repaired, slow leak on tire fixed, and it came in under the estimate. These guys are pros and the only shop I’d trust to work on my brakes anymore. Thank you Rick and Dan.

Needed a tire to be fixed fast; they promptly estimated the time of the service and did a great job within that time frame.

Great shop. Highly recommended. I got 4 new tires, an alignment and replaced a tie rod all very reasonably priced. Staff is nice and attentive. They also offer shuttle service. Will definitely be back.

What a great experience. I was looking for a reputable shop to be a long term automotive service advisor after being continually «sold to» by the Lexus dealer. RB Tire & Brake delivered!
I needed front tires, alignment and front/​back brakes. Justin provided estimates by email prior to dropping the car and it had incredible detail. After dropping off the car they realized I didn’t need many of the items in the estimate. Service was outstanding and the pricing fair.
If you are looking for a well run and trusted shop, RB Tire & Brake is a fantastic choice!

Great service. RB Tire & Brake is a full service shop and do more than tires and brakes (despite the name). They employ master techs and do great work. Recently, they repaired the A/​C in our Volvo. The next day we noticed a noise near the compressor and belt. Took me a couple of weeks to bring it back in just because of things we needed to do with the car. They found and fixed the problems (it was the power steering pump). They didn’t charge me anything for the fix. I think this was probably appropriate since it happened right away after the A/​C work and it was in the same area. They said it needed to be reseated, as there was nothing wrong with it. Perhaps they jarred it while doing the A/​C work. Still, they didn’t know I heard the noise right away. For all they knew, it took two weeks for the noise to show up and could have been a simple coincidence. They took it upon themselves to fix it free of charge without my having to ask. This is a professional service shop that cares about the relationship with the customer and emphasizes trust. I’ll continue to take my cars into RB Tire & Brake. Plus Rick and his wife are nice folks.

I have been going to this business for many years, a great company to do business with. Family owned, great service, great prices and HONEST! You cannot ask for a better locally owned business. Rick is extremely knowledgeable and you can trust him to do what is right for you. When the work is done it is done right, and you won’t be gouged! Highly recommend!

This is a great, professionally run shop. I really appreciate the outstanding service, and how conveniently located they are. I will come back later to replace my tires (they will be worn out soon), and an alignment. I am very thankful for Justin (shout out!) and the team for their hard work and dedication.

I’m not sure if this counts as a review as I left after the price disclosed to me. Guy at the desk just just gave me a price of 300 $ to put on two front struts. I even have my own struts purchased beforehand. Then he proceeded to tell me it’s a 3 hour job. Found a good place in esco instead.

I came across this place completely by accident after waiting in line at Costco’s tire center for over ½ hour just to have them tell me they would not be able to get to my car until the next day. I looked up tire centers near Rancho Bernardo and found this place. They matched Costco’s price for me and drove me to and from work while they replaced my tires the same day. The owner, Rick, mentioned that they are actually a full service center and have been in business for years. So, the next time I needed my car serviced I returned and was extremely happy. I recently purchased a vehicle with high mileage and some serious issues, but RB Tire got it running just like new. They offered me a loaner vehicle while mine was in the shop and kept me updated on status every day. They even took my car to the dealer to confirm their diagnosis on a particularly difficult issue (the dealer agreed and I paid a lot less than if I had taken it there) and completed some recall work. I cannot say enough about how responsive, honest, and competent these guys are. A lucky find!

Here is a review of one of their competitors and how RB Tire and Brake saved the day! Thanks Rick.
I think this is the first negative review I’ve ever done on Unilocal.
I went to Firestone because my sons rotors needed to be resurfaced due to shaking of the steering wheel when braking at highway speeds.
I brought it in for a free quote which started out at $ 88 for the resurfacing and when I came back a few hours later I was quoted $ 2,472. Here is a list of what they said needed to be done.
1. Front rotors needed to be replaced. «They were way too thin to be resurfaced.»
2. Front brake pads needed to be replaced.
3. The rear rotors were extremely glazed and needed to be resurfaced.
4. Rear brake pads needed to be replaced.
5. The right front strut was damaged and leaking so both struts needed to be replaced.
6. Both rear shocks were failing and needed to be replaced
7. Then they went on to various things like recommending a fuel system cleaning, brake fluid exchange and an alignment service etc.
8. They also recommended new tires EVENTUALLY, but said they were fine for another 5k or so for my son to drive to college and back quite a few times.
He immediately told me about their convenient Firestone credit card and that is when I decided to get a second opinion.
I then drove my car about 100 yards down the street to RB Tire and Brake. They have been in business for almost 30 years. I left the car overnight with Rick the owner and they called me in the morning with an update. Here is what they found:
1. The front rotors were warped and did need to be resurfaced which they told me there was plenty of life left in the rotors and they did NOT need to be replaced.
2. They recommended since they were going to resurface the rotors that we should replace the brake pads which were about 40%.
3. The rear brakes and rotors were fine and did NOT need any work at all done on them.
4. The front struts were just fine and they did not find any leaks.
5. The rear shocks were absolutely fine and did NOT need to be replaced.
6. The only item that really concerned them was the fact that two of my tires had cracks in the sidewall and they were not safe for my son to take out on the highway. (This one really concerns me that Firestone missed this safety issue)
I would highly recommend thinking twice before going to this shop especially since a great owner run shop is within walking distance.
Dan

Does not do Smog Checks any longer. Without my asking he recommended Poway Smog on Pomerado Road.

I took my car in this morning to have the brake pads replaced on both axles. The representative was courteous and they quickly had a driver there to drop me off at my office and let me know they would call me with an estimate once they could look over the call. About half an hour later they called with the estimate and suggested that I also needed to have the brake fluid replaced because it was «very dirty». As I thought about this I remembered that I had my 60K service done at Subaru just two months ago. I told them I would call them back and went off to check my service invoice from the 60K service, sure enough the brake fluid had been replaced. I called back and let them know the brake fluid had been replaced two months ago, and I was put on hold so they could «double check» the car. When they got back on the line, the response was we checked again and it actually looks fine and doesn’t need to be replaced. When I asked why they told me it needed to be replaced in the first place I got a response about it looking dirty from below the car but when they checked under the hood it looked fine.
I went ahead and had the brake pads replaced but skipped the brake fluid flush. Bottom line, RB tire and brake was pleasant to work with and had a reasonable price for the work performed but they were a bit careless in recommending what needed to be performed.
Update ⁰⁹⁄₂₁ — The owner called me and was very forthcoming in discussing the situation. I’ll be giving them another shot to WOW me.

So happy with the service I received from RB Tire & Brake! Got my brakes done quickly and professionally so I could get back on the road again!

I came here for the first time to get a new set of tires and was so happy to find a full service auto shop with competent honest mechanics and the BEST customer service! Rick has been running this family owned mechanic shop for 25+ years and is the friendliest and kindest person and that is so refreshing in this type of business. I trusted him from the very beginning, he was really helpful and his customer service was superb! Their prices are fair and their work is excellent! I will go here and nowhere else for all my car care.
Make sure you go to the right place because there are a lot of mechanic places in that complex and it is a little confusing. They are on the end behind Rubio’s.

These guys are great. They’re right behind Rubio’s in Rancho Bernardo. I highly recommend this place!