Rancho Mesa Properties

Sal A. below is a moron. I bet he’s leaving out important information. I have had nothing but positive experience with Rancho Mesa.

RENTERS and landlord’s BEWARE!!! DO NOT RENT or use their services FROM THIS MANAGEMENT COMPANY, I REPEAT DO NOT RENT OR USE THEIR SERVICES FROM THIS MANAGEMENT COMPANY!!!
I would give this a negative star rating if I could.
Like similar reviews for this company, they RIP you off on your deposit. They took 50% tenant deposit for unreasonable claims on the condo and they charge me $ 1200 I rented and it was close to $ 2000.
I wish I had looked the Unilocal reviews before I give it for this company.

Charles and the staff at Rancho Mesa Properties are true professionals in every sense of the word. My rental was the best rental in San Diego County or anywhere I have ever stayed. They are very reasonable about requests. Charles is personable and responsive. In the future, I plan to hire Rancho Mesa Properties to rent my townhome out as well. There is someone always there to assist, whether it is for maintenance or other needs. Charles is great at communicating. It is the best property management company in San Diego.

My husband and I rented a place managed by them last month. The process was easy, fast, and pleasant. We haven’t had any problems with them at all. We love the place. We have called and have sent a few emails. Every communication has been returned them same day. The customer service has been great.

Do not rent from this property management company! When I moved out I clean the home as instructed and they still kept $ 200 of my security deposit for cleaning the carpet. I requested to have the $ 200 returned because according to California law A landlord cannot charge you for cleaning the carpet due to normal wear and tear during the lease. Their excuse was that it was clean before I moved in and I’m responsible to have it cleaned when I moved out. That is not what the California law says they admitted that they knew the California law but we’re not going to give me my $ 200 back. Know your rights and do not rent from this company. Now I have to take the owners to small claims court.

I’ve been working with Rancho Mesa Properties for years. They are professional, helpful, thorough and always have the owners and tenants best interest at heart. They will take care of issues in a timely manner, communicate efficiently and effectively.
Looking for a great property management company I would highly recommend Alan Townsend and Rancho Mesa Properties.
When calling, tell them Debbie Nieman sent you–

Rancho Mesa Properties has been managing a property I own in the San Diego area since 2008. They are exceptional property managers. I have had great tenants and my property has been well maintained. Their fees are reasonable for industry standards and it is worth the fees to be worry-​free. I highly recommend Rancho Mesa Properties for all your real estate needs.

I rented a property in the UTC area for 8 years and had excellent service from Rancho Mesa Properties. Their staff — Daniel, Imelda and Allan were always professional, understanding and very responsive. I received individualized attention whenever I contacted them and their efficiency is to be commended. I would highly recommend this company and will miss them now that I’ve moved. I only hope that my new property management company endeavors to provide such quality service.

We own several rental properties and have used several property management companies over the years. Rancho Mesa is by far the best company we have used. When there is a problem at one of the units, they take care of the problem very efficiently. We have almost no tenant turnover since they are happy when problems are handled well. Imelda and Alan are great to work with and always return our calls quickly as well as our tenant’s calls. I have recommended Rancho Mesa to other property owners several times.

We rented a house from Rancho Mesa Properties for 3 years and are how buying a house. It was by far the best rental company. Whenever we had a problem, they fixed it right away and hassle-​free. Contacting the manager is easy. The service is great and friendly. If I had to rent again I wouldn’t hesitate to rent from them. We will miss them, especially Imelda because she was our property manager and she treated us like family. She is the sweetest lady.

From the moment we contacted Rancho Mesa Properties about our interest in renting out one of their units, everything was handled in a prompt and efficient manner. Their great service extended all the way through our move-​out day. If there was an issue with maintenance, they would be on top of it immediately.
Honestly, RMP has been the best rental management company that my girlfriend and I have dealt with in all of San Diego. Props to Daniel, Charles and Kyle for making our lives a lot easier by actually responding to our requests and concerns in a timely manner, something in which is difficult to find in other rental management companies.

When I moved back to San Diego, I was really on a time constraint to find a place for my family and I. Rancho Mesa Properties was maybe the 4^th or 5^th Property management company I contacted and it was also the last.
The agents at Rancho Mesa Properties, were as critical to my situation as I was, and I was even able to view several properties of theres within 24 hours.
I must say that the professionalism and customer service efficiency is top notch because within that same week, I was able to move in to a rental home and the process couldn’t have been any better. A mountain of gratitude to Rancho Mesa Properties and this is definitely the go to company for your housing needs.

We’ve been in our place for two months and so far so good! We had a few repair requests that were met promptly and our landlord is very easily accessible.

Amazing business. They were so helpful when I was looking for a place to rent. Customer service is especially cheerful and willing to go above and beyond to assist customers. I will definitely be going back to them next year when my husband and I buy a house!

I was reading the reviews and decided to add my story since it seems to be a common occurrence. My partner and I contacted these properties to view a unit on Vermont St. We met with John the manager of that property and viewed unit 6, John took us through the apartment and we loved it! He gave us an application and told us to fill it out and turn it into the property management offices not him.
As we were leaving he called me on the phone and told me that unit six had already been rented out and was no longer available (something I think should have been known before hand, lack of communication with the company) John explained unit 10, across the way, was going to be available in 4 days and that he would call us when we could come view it. After six days I called to check on the progress of unit 10 and John claimed the woman living there had barley moved out and that he had my number and would call me when we could view it. Another week passed with NO CALL, so I decided to call again. He answered and I again asked about the progress, he stated the cleaning crew had not been there and in an irritated tone said that he had my number and would call me back AS SOON as we could come see it .
Another week passed with no call and instead of calling again and receiving an attitude I decided to go to the management office and talk about my application. When I went in I talked to a man who I later found out was the owner, he stated that they no longer did paper applications everything was online and that unit 10 had been rented out already! This might not be the company’s fault but when they appoint someone as manager, that individual is now a representation of that company and what I got from this company was a huge disappointment.

Gordon Carpenter was probably the best property manager we have ever worked with. He addressed all of our concerns and needs not only efficiently, but effectively. I would highly recommend him and Rancho Mesa Properties to anyone looking to rent or to handle their property management needs.

I would not recommend this company based upon the experience with my previous Property Manager. Did not hold himself accountable to commitments in the property management contract. I did not feel like he would get things done he was supposed to do. A lot of push back and delays. Overall really bad experience.

I rented a place from Rancho Mesa Properties for over a year. These guys are great!
When there was a problem with leaking sink I just called the office and they had somebody to fix it the next day! Honestly, I was worrying that I will not be able to contact my property manager on Saturday… Turned out, there was somebody in the office to answer the phone! These guys are always working, trying to keep their tenants happy. They responded to all of my e-​mails or calls immediately…
I had great experience with Rancho Mesa! I wish I could stay with them longer…
I want to thank all stuff of Rancho Mesa Properties for the great job and for always being there for me, when I needed it!

My family had a great experience with Rancho Mesa Properties. Imelda from Rancho Mesa Properties helped us with a tenant situation last June. We were under a lot of stress and she gave us immediate assistance in knowing our rights; turning a negative experience into a positive one. Imelda Ortega and Rancho Mesa Properties are professional and honest.
–The Corey Family

NOT IMPRESSED!
There is such high competition for rentals in the Normal Hts/​North Park area, so when I saw an ad with photos on Craigslist for a great place, I immediately applied and paid my $ 40 (sorta high, dontcha think?) credit check fee. I also called and left a message to see the place. Called the next day, left a message to see the place. Called yet again the next day, left a message to see the place. Meanwhile, they’ve got all my personal ID info and my $ 40, and no one has had the courtesy to call me back! I’d rather have given my $ 40 to the homeless guy on the street…