Petco

Andrea is seriously the best dog trainer. Highly recommend her. Kind and patient and truly loves her work. The store is great too. If you can train a basenji — you can train any dog!!!

You locked the door in my face tonight at closing. Despite my plea and your insincere «sorry» without eye contact, my pets are going to be hungry for the next 24 hours. Which, yes, is ultimately my fault, and it’s not worth getting in to why I wasn’t here before closing, but you could’ve done something to help, and u callously chose not to. Thanks for nothing.

They had puppies today!!! It was a little adoption event outside. The weather was nice, the folks were friendly, and the pups were adorableeeee. It’s a pretty large petco too, at least compared to other ones I’ve seen. A bit of a warehouse-​y feel. They looked like they were doing some renovating or something towards the back of the store, too. Oh and if you come on the weekend you can hit up the Koby Swap Meet beforehand! Just a random plus.

I am a regular here. Especially during the times they send out coupons. They usually always have deals. Staff is very helpful and cashier is super nice!

I have been bringing Skipper to Petco for grooming for ten years. Including using there in house vets. Because his Rabies booster expired less then 30 days ago. Management would not allow a grooming for a long term dig that has no history at Petco for aggressive issues.
I might ad. —- I revived to reminder for Petcos Vet service partner nor Petco grooming of the expiration date.
Not Quality service… No thirty day grace — or – exceptions for a long term client

I just left this store after searching for a pet travel kit that Petco apparently no longer carries. The worker called a local pet store to see if they carried them, then asked for the last pack to be put on hold for us! Wonderful customer service, went out of their way to help us while being super friendly.

Love the grooming salon there! Kerri is the absolute best! They only usually have one register open, even when it’s busy, which is kind of weird but not deterring

Used to love the store, but trying to get someone to help is next to impossible! Today, I went in to get some fish, and have spent plenty of $$ on fish and other supplies. Store not that busy, asked manager for help in aquatics. Mind you, the girl working the area saw my 2x and never offered assistance. After a 5 minute wait, approached the manager to express my disappointment. All I got was sorry… Petco, you lost a customer. I get much better service at Petsmart!

OK, I really like their saltwater fish collection here. The pricing is very good compared to other saltwater fish stores. The quality of the fish are usually on the lower end, but that’s what you pay for. I’m guess they buy whatever is left from the fish vendors in bulk for very cheap. The reason I give a 2 stars is almost always I have to search around from an employee. Usually it takes about 5 minutes to find someone who can help. I’ve been here several dozen times, so they definitely have a staffing issue.

The PETCO groomers are totally rude and I would never bring my dog there. In speaking to them, they don’t seem to know what they are talking about for one, plus there were no other dogs or any other animals around and such a dry environment. No thanx! I’ll support a local groomer instead of a corporate one for sure!! w

Sometimes when I walk into a Petco I get a mad rush of helpful people gushing over my dog or a half head nod of indifference. Today was different I was greeted with a wonderful — «hello welcome to Petco can I say hi to your dog? He’s so handsome» then we proceeded to have a conversation. It was normal. It wasn’t forced but instead was sincere. I appreciated it.
I was offered help by several employees. And even told about some deals and items they had on clearance that she thought my dog might be interested in.
The trainers were working with some dogs in the middle of the store and made good eye contact and announced that we were being used to allow the dogs in training to ignore a distraction. I appreciated the contact which would to allow me to object before I got too close. All the dogs did really well and the trainer reinforced them. ;)
The store was clean and moderately well stocked we were able to find ²⁄₃ things we needed and even had some choices for some of the items we grabbed. We will definitely be back.

This Petco location is bigger than the «Petco Unleashed» stores, so you’ll find more variety and options. I prefer Petco over other pet stores because I usually find that their prices are lower. I experienced great customer service at this location. I returned some dog food that was upsetting my dog’s tummy. I didn’t have the receipt and I had bought it at a different Petco which made it a little more tricky to return, but they were really understanding. Though they didn’t even carry that particular type of dog food at their location (products vary by Petco location), she refunded me a comparable amount AND gave me a discount for having to come back to Petco to make the return. Her helpfulness really stood out to me.

I brought my dog in a few days ago to get brushed and the lady over the phone seemed pretty nice and attentive. When we arrived to drop her off, Shannon was the one who checked us in. She was very rude and she made it seem like we were bothering her. Maybe she requested the day off and it got rejected… it seemed like she really hated being there. Maybe she just had a bad day or whatnot, but to take it out on me was not ok.
Me and my boyfriend were discussing if we should do 15 or 30 minutes of brushing (which Shannon could clearly hear) but she just tossed the receipt on the counter for 15 minutes and said to pay at the register. She didn’t even ask if we had made a decision on the length of grooming we wanted. So I guess she made the decision for us. I asked her if my dog needed additional grooming, could I add it after… She rudely said «yeah». I have a husky so I knew 15 minutes of brushing probably wouldn’t be long enough but what do I know? I just normally do it myself and it takes around 30 minutes to do a thorough job. I was really hesitant to leave my dog with her because she bled negativity and if I ever do decide to go back, she will NOT be touching my dog!

I enjoy going to this Petco and have been going here for about 10 months. If you are planning on doing any training Andrea is great! She was easy to work with and my German Shepherd absolutely loved her. 12 weeks of training with Andrea has truly helped my puppy. They also have a good selection of products and have yet to have an issue where I am unable to pick up an item since they always have plenty available. They always seem to give my GSD a treat as well so she loves this place.

This petco is okay. It’s rather on the small side so if you are looking for something specific, I would call first to see if it’s in stock. It is also setup really weird, fish are in the middle with a circular path going in a circle around it. It’s the closest petco to where I live so it’s my usual stop for grain free dog and cat food. It’s not awesome but it does its purpose for me.

I have two cats so I come here regularly for their food and litter. I get my 30lb bucket of litter refilled here so it’s nice that they always have the little carts available at the entrance. I also like the circular layout of this Petco compared to the traditional linear aisle setup of other Petcos.
There have been some times when I’ve had to wait a while because there’s only one register open, so maybe putting in self checkout register might be good?

I have a petco and a petsmart close to my house. Where I lived before, petsmart was the superior store. This petco proved to me that it just depends on each store.
This location has a ton of parking in a well planned shopping center shared with big names like target and home depot. This store has a ton of options cramped in what seems like a small space. They provide grooming and training services. The grooming check in is separate from the salon front itself, which makes it slightly difficult to watch your pooch get groomed, but it’s not impossible. I have not tried the training services, but I was a little put off that I was receiving lip service about how I need all these classes for our puppy to become a therapy dog. With the internet these days, just stop lying people.
The layout is a little odd, but as I said before, I believe they are cramping a lot of stuff into a small space. It means having to go around a couple of aisles to get where you need to go, but cmon we all need those extra ten steps in our daily lives.
I love that they have a food representative to give you information on new products. Minnie loves impressing them with her tricks! They have what I’m looking for, and they’ve always treated my poodle super well. That’s all I really need out of a pet store.

Grooming review:
If you have a poodle/​doodle the only groomer to get is Christina, she has done a very good job on my doodle multiple times. One other groomer there not so much.
Do not get any groomer other than Christina if you have a dog prone to razor burn!
Trainer review:
I got my dog trained with Andrea, she is great, so is Darris whose class I have sat in on occasion. I can’t say enough good about the trainers here.
Would be five stars if it wasn’t for one bad grooming experience when I didn’t use Christina.

*** $ 45 Grooming Turned into $ 175 Vet Bill ***
We took our small dog in for a standard grooming, simple shave. Two days later he had developed redness and swelling in the anal area, which he self-​treated with floor rubbing and licking. A visit to the vet revealed that he had severe razor burn in the anal region which was irritated further by the rubbing. Our little guy will now need to spend five days in a cone to prevent scratching/​licking, have an anal ointment applied multiple times daily, and an antibiotic to prevent infection. The vet visit and extra medication cost us $ 175.
We previously had him groomed in Hillcrest and had a great experience. We tried to save $ 10 by bringing him to Petco and paid the price. The little one paid the price. This might not be a regular occurrence, but we cannot accept the risk in the future. A small bit of carelessness has cost our dog pain and suffering and an unfortunate hit to the wallet.

Took my 5 year old Toy Yorkie to Petco Grooming for the first time today. Our local groomer had moved locations and I had been looking for another reputable groomer in the area! I was a little reluctant at first to make an appointment because I had seen other negative Yepler reviews in the past but I couldn’t disagree with them more!!! I had a WONDERFUl experience today with Shannon as the groomer! She was so kind, professional and very attentive to detail in what I was looking for! ToBee really liked her and didn’t seem too scared to go with her. He LOOKs AMAZING and smells like Pumpkin Spice Latte!!! Think we found our new groomer!!! Oh and she even cared to asked about any medical things she should be aware of! Thought that was different but important to ask even though ToBee’s a healthy little guy!
~ Happy Mommy