Park Place Realty & Asset Management

Marilyn from Park Place Realty was forthcoming and easy to work with for the 20 months that I rented a Rancho Penasquitos condo through her. The application and acceptance process was simple, she was prompt in taking care of any repairs or issues. I gave proper notice and left the condo in good shape, Marilyn sent the entire security deposit back in a timely manner. I have rented through 2 property management companies before and never received my full security deposit back even though I should have. When we first met, we agreed that we weren’t about making problems for the owner or each other. Marilyn kept her promise. PS: I understand that there were other people involved at Park Place Realty that were the cause of their past poor reviews on Unilocal.I understand that they are no longer with the company.

As a longtime rental property owner in San Diego, I am offering a different perspective on Park Place Realty. I notice that the previous negative reviews are from former tenants with questionable grudges.
I have used Park Place Realty to manage two nice homes in San Diego for many years. During that time the company has had to deal with a few occasional tenant problems. One tenant tore out a two-​wall built in book shelf «just because» and then took Park Place to small claims because it had the audacity to hold his security deposit to replace the shelving when he vacated the property!
Marilyn has always been exemplary. She responds to calls promptly, goes out and personally investigates problems, supervises a team of honest, skilled workers who can repair anything at very reasonable costs, and selects tenants who tend to remain in the properties for years. In short, she makes being a landlord relatively painless. If you are an owner looking for a property management company, I highly recommend Park Place Realty.

Look, if you are a slacker who wants to be an irresponsible renter, then this is not the property management company for you. However, if you are a normal person/​family who wants to respect the property you live in then you will have no problems with Park Place Realty & AM. My husband and I have rented from them since 2009 (3 and ½ years at this point). No issues with the company. In fact, Marilyn even went to bat for us to get a new washer/​dryer when the owner did not want to replace the old ones. But, be warned. PPRAM are professional and expect their renters to to also act professionally in the context of the rental agreement. If you can’t deal with that, go rent from a trashy company and leave PPRAM properties to people who have self-​respect. Side point, unlike other management companies, PPRAM do not make unnecessary entrances into your property and they always give you plenty of notice the few times they have to.

I moved into a house that Park Place Realty manages in May 2012. Viewing the property was easy, the application process was online and easy. The approval process went smoothly, both Earl and Marilyn are wonderful.
Every single time there has been a maintenance issue they respond quickly, even during holiday weekends. The vendors they send out are punctual and professional, been nothing but happy with Park Place Realty.

We are former clients of Park Place Realty. We had Monica managed our rental home for almost 8 years. At first we were very happy with the services she provided. She found good tenants who for the most part paid on time, and gave us good advise regarding our other rental property which we managed ourselves. I was not unhappy with her services, but felt it was time to move on when I didn’t agree with some of her business practices such as keeping all late fees paid by the tenants. I did not feel comfortable having our property management company profit when the rent was late.
Overall, I feel they provide OK service.

I rented a place they managed for three years. The place was dirty when i moved in and i left it in much better shape than i found it. They usually are not very friendly. Anytime i needed repairs, if it was less than a couple hundred bucks I’d just do it myself just to avoid having to speak to them.
As far as property owners, beware. I told them twice while living there i saw evidence of termites. They sent out some fly by night termite people that drilled a couple holes and pumped in some juice. I had to tell them several times before they even sent these substandard termite folks.
Upon lease termination, I told them again that as i was cleaning up, i saw the black sand around the furnace and in the garage that i think this place has a termite problem. he didn’t seem to care.
If you do rent from these people, make sure you do a thorough inspection upon move in and document everything.
One positive, they did tell my wife someone was trying to fraudulently rent the place with an email that looked like her name.
Otherwise, I do not recommend renting from them and they will never manage any of my properties.

why is this review filtered? Is the business tempering with the system? Or did they pay Unilocal to filter this negative and damaging review?
You be the judge.

After I left the first comment on Unilocal,the lady called me within 10mins start getting upset at me saying why you say things like that… blah blah… and basically kind of threaten me etc… I never experience something like that. 1) this is a freedom of speech and you can’t just call me out and basically start threaten me. 2) The first house we lived in was molded and it was not a living condition house… When I told them that, they said what r u talking about? Who told you this? and You shouldn’t be listening to your neighbor etc… They were rude and don’t want to deal with it… Until it was a big problem where the management place of the townhouse have to step in and said we need to do testing and etc. Then they said oh you have to move out right away because this place is not a living condition because it’s molded! That’s what I have been telling them half of years ago! 3) Just because we are college student, doesn’t mean we don’t know what is our right! try to charge me something extra when we clean pretty well! Seriously, I really wont do any business with them again… We were a good tenant too… we paid all our rent on time! (After the comment I left previously, I got my trash can within 4 hrs after waiting it for 4 months!!) … Anyways, I am done with them… I just want people out there to be careful! Think twice before doing business with them. That’s all. PLEASE DONT CALL ME AND THREATEN ME FOR PUTTING THIS COMMENT!!! IT’S FREEDOM OF SPEECH!!! THIS IS AMERICA!!!

The owner of this business had the grandious audacity to threaten me after i wrote my first review.
If I could cuss like a sailer at her I would — all i can say is freedom of speech! and why not try and make your business better rather than waste time threating me.

I will have to agree 100% with the negative reviews of this company. The younger woman and the older lady were nice and respectful at first to entice you into renting from them but once you are a tenant they will treat you like an enemy. The younger woman usually ignores you and won’t return calls and is very disorganized in doing repairs. The older one will not be polite to you and will quickly raise her voice and blame you for things with her scare tactics so always be prepared and don’t back down because tenants have rights and these people usually don’t respect them. I blew up at her finally on the phone because of all these repairs not being done and she blamed the other lady, like that makes it okay. Please research and know your rights to a habitable home because you have to do your part and pay rent for it, so they should have to do their part and maintain the property in a timely manner and earn their cut of the owner’s income. I have found persistence is key. If it fails, go to the property owners directly. You can find out the owner by checking with the County of SD Assessor’s office.
Any polite requests for maintenance take at least 3 attempts before they respond, if they respond at all. I’ve found it’s helpful to call, email (so you have proof of sending it), and drop off a paper copy of the same request, though with a responsible property management company it should only take 1 type of correspondence. The only maintenance they have done on the first request is plumbing issues but their repair people usually do sub-​par work and it typically takes several visits for the same problem. We have leaky toilets that are costing their owners money and wasting natural resources but they don’t repair them properly.
My neighbor on the other half of the duplex gave up on getting anything done with them so he usually goes directly to the owners of our property for any repair or maintenance needs.
I believe they cut costs by doing their own cleaning of the units b/​c ours was not very clean upon move-​in and had rodent droppings under the stove that we did not discover until several months after moving in. Where did the rodent droppings come from? Apparently a mouse problem the previous tenant had but the mouse killed itself when it crawled into the water drain tube for the washer and got stuck. We also ended up with a small mouse at one point and we were told it was our problem but other property management companies will send people out for these problems as they know they are required to provide a home free of rodents/​vermin (habitability). They also would not repair a threshold in the bathroom that was too high, meaning the bathroom door would maybe close halfway (no privacy) thereby violating the habitability again.
I ran into one of the plumbing guys years later (the one who removed the mouse from the drain tube) and he said he wasn’t working with this company any more because he was unable to make it to a house for them as fast as they wanted so they stopped calling him. It was a shame, because he was one of the few who fixed the problems on the first try.

We actually rented 2,000 square feet of office space in Clairemont area from Park Place Realty and found them to be very conclusive to our needs. Although I have never worked with Barry, Monica was an absolute pleasure to work with. ..
I’m obviously not privy to why the other reviewers seem so disgruntled but I can imagine if you have a large enough sample of current and previous tenants, your bound to have some people that are unsatisfied with their situations… Just my .02.

IF YOU ARE LOOKING FOR A HOME TO RENT THAT HAS REALLY FRIENDLY, HELPFUL, AND TRUSTWORTHY PEOPLE… DO NOT… LET ME REPEAT THAT… DO NOT EVER RENT FROM THIS PROPERTY MANAGEMENT!!!
If I could give a zero stars this company would get it!
I have lived at a place for about 5 years and within that 5 years the Property Management who managed the condo I lived in changed hands from a really good property management to this property management from HELL!
First of all, the GATEKEEPER aka the receptionist is the nastiest and meanest person I have ever met in my life! She may appear to act like a nice, sweet, older lady but within a second she turns into just pure evil and that is the nicest thing I can say about her! She makes you feel like it’s your fault when you call for any repairs. For example, the dishwasher just randomly didn’t work and my roommate called her and within 5 minutes she had my roommate crying and blaming her for the dishwasher not working! (Funny thing is that my roommate NEVER washed dishes. Yet this lady was so evil that she made someone who never touched the dishwasher feel like she broke it! You might call that power, but I call it pathetic!)
This lady is the sole reason why I HATE this property management. For those who know me, you know I am 99% of the time the most jovial and fun-​loving guy you will meet but I hope the passion in this review will show you how bad this company is and if you use them, don’t say I didn’t warn you!