Pacific Travel & Tours

This review is long over due! I have been using Pacific Tours and Travels since 2012 for international travels and I have only had positive things to say about Ms. Tiffany and her services. It is located in a small shopping area where parking can be tough, otherwise, the service is amazing. They specialize in South East Asia and will always get you the best deals on flights. Thanks for helping us explore SEA!

We are going to Vietnam in January so I wanted to get our visas in December, in case there were any problems. I was wary of turning over my passport as we need our passports for 11 other countries and some of them also require visas. A friend of mine who just came back from a vacation in Vietnam recommended I go through a local Vietnamese travel agency, to cut out the bureaucracy.
I found Pacific Travel and Tours with an internet search and on Unilocal.It’s a small office that is in a business shopping plaza on the corners of El Cajon Blvd. and 47^th Street in San Diego. Their office entrance is actually on 47^th Street.
We went in on a Wednesday and they photocopied our passports. I gave them a passport photo for each of us (only $ 5 for 4 copies each at Costco) and I had already printed out the visa application form and completed it, from the web-​site of the Vietnamese Consulate in San Francisco. This company charged us $ 95 each in cash and I got a phone call on Monday (5 days later) saying they were ready for pick up. I was told by someone don’t pay over $ 120 each and they were $ 25 cheaper than that.
I was impressed with their fast service, and, they offered advice on getting visas for other southeast Asian countries. I definitely recommend using Pacific Travel and Tours.
Note, if you send in your passport to the consulate they will glue your visa into your passport. However, if you just order a visa and hold onto your passport, then they will send you the visa paper for you to staple into your passport. It’s 2 passport pages big.
Here’s a link to the Vietnamese Consulate’s web-​site:

Tiffany was very helpful even though we ultimately did not use her to book our trip. Will likely use her passport visa services in the future.

Tiffany has been travel agent to all things Asia for the last few years and I couldn’t be happier. Not only is she super responsive, she’ll tell you the truth about prices and when it’s better to just buy online (if that’s ever the case). She takes care of everything and really caters to all your needs. Even things like multiple annoying date changes, seat changes etc are no problem; she always has such a positive attitude and gets it done.
She even helped me book trips when I was living abroad in China. She’s the best!
I highly recommend. 5 stars.

This is the place to go to if you need to book a tour or buying an airline ticket, Tiffany is awesome, i had been used this travel agent for over 10 years. highly recommended

Awesome. Super easy, got our Visas for our cruise to Vietnam in one week. Tiffany is great! I asked about tour packages in Hong Kong and she advised me to skip the tours and book my own hotel. She could have sold me some overpriced package, but sent my home with brochures instead:))

My boyfriend and I each got visas to Vietnam! They were very nice and helpful. The service was quick and efficient. I recommend!

I had an excellent experience with Tiffany. I was in San Diego visiting my siblings when I made up my mind and decided to go to a trip to Asia. I came across Pacific Travel & Tours (thanks to Unilocaler’s reviews) and I got my Chinese & Vietnamese Visas in a week for $ 300 dollars total. I am very satisfied with the service and professionalism. Tiffany is a lovely old lady who knows her stuff and really tries to help you. Now I have two weeks to get my Russian Visa and then… get on the plane!!!

Screw this place. Have called multiple times to get updates on my travel arrangements and have been promised multiple times «WE WILL CALL YOU BACK, NO PROBLEM». When I ask for a refund they again say «IT’S OK, NO PROBLEM, WE WILL CALL YOU». It has been two days now and I’m having my bank do a Forced Refund from this shady company. All these other «5 Stars» have to be family members or close friends.

Thank you Unilocalers!
So my work decides to send last minute to Asia, for which I’m going to need two Visas! One for China and one for Vietnam. So I tried searching for travel agents and Vietnam in Westminster ie. little Saigon. And not much came up, and if it did, not great reviews. So while I was don’t in San Diego I tried doing the search again and this company popped up! I called the same day and went over to pay, and give her the needed documents.
Because I had gone to the Chinese consulate to get that Visa in LA myself, they had my passport. Luckily I had taken a picture of my passport and that was enough to get the process going. She took a picture of me for the visa (included in the cost) I paid. ($ 109 I think). And I was on my way. About a week later I went back to pick it up and I was done!
She was so nice and took her time to answer any questions I had. I would definitely use her again in the future!

Tiffany is awesome. After having a meltdown while trying to find an affordable multi-​destination ticket online, I finally listened to my bf and looked up several travel agency reviews here on Unilocal.After coming across Pacific Travels and Tours, I immediately called in panic and Tiffany put my worries to rest. She took her time in finding the least expensive ticket and voilà, I am now going on a trip of a lifetime to Paris, Sri Lanka and India thanks to her!!! I have told many of my international traveling friends about her and I will now go to Tiffany for all future trips.
Plus, she’s an absolute sweetheart!!!

I came across Pacific Travel from other Unilocal reviews and called asking about flights and information for Australia for 3 people. Tiffany, the manager, was extremely helpful especially with a 5 city flight itinerary we had mapped out. She was able to get me information within the next day, email it to me, and make changes to dates and get us quotes within hours. Her correspondence was friendly, quick, resourceful and it was the best pricing we found out of 4 travel companies! In addition, she offered to assist with electronic visas! Definitely will be using Pacific Travel again in the future for all my international travel needs!

I found Pacific Travel on Unilocal and am SO GLAD I did! After waiting a week for another travel agent to help me book my flights to Vietnam, I gave up.
Tiffany is amazing and so responsive to emails and phone calls. She is very professional, fast, speaks English, Vietnamese, and Cantonese fluently. I coordinated everything (multi-​trip fare) in one phone call! The visa fee and the flights were cheaper than anywhere else.
HIGHLY recommend

I’ve used Pacific Travel & Tours for years. Tiffany is the best you can get. We’ve used her for several family emergencies and her expertise about Vietnam visas, travel times and schedules have made all the difference. There have even been times where she’s arranged for us to pick up our Vietnam visa when we arrive at the airport in Vietnam!
She’s also very knowledgeable with the frequent flier programs for the Asian airlines and she is willing to call them on your behalf to get you the points and upgrades you deserve. That’s what a travel agent is all about! You can’t get that from a website.
Save yourself some headaches and go see Tiffany!

If you need a Vietnam Visa, this is the place to go. I spent a lot of time reading reviews about the consulate in San Francisco and how difficult it can be to get your Visa. I was also reading about using an expeditor, and that was a very expensive process.
I went to see Tiffany about three weeks before my trip to Vietnam worried I wouldn’t have the Visa in time. She had the Visa back to me with plenty of time to spare. It was a no hassle experience and I didn’t have to spend a ton of fees on shipping my passport.
Tiffany had a stack of Visas in which she had processed for her clients (she is actually a travel agent who knows a lot about Vietnam), she certainly knew what she was doing and is very used to the process. She is in close working relationship with the San Francisco consultate.
She can also take your passport photo at her office and has a printer set up to get the photo immediately, I found that extremely convenient. I would definitely recommend her for obtaining a Visa.

Making travel arrangements to Vietnam? This is the place to go for all your Vietnam travel needs.
I found this place through my mom. I have purchased flight from them as well as have them prepare Visa entry to Vietnam for myself and my husband.
I believe the owner’s name is «Tiffany». She is extremely helpful and very knowledgable on entry requirements. I needed a Vietnamese Visa on super short notice while having some other restrictions and she was able to provide information that normally would not be available at online speciality Visa websites.
PLUS, her Visa processing fees are a lot cheaper. I will be saving about $ 80 on the visa processing compared to using an online competitor. If you are planning a trip to Vietnam, use this lady, save time and money, and she knows what she’s doing.
One thing to note, they will ask if you are Vietnamese and if you say yes, they immediately start speaking in Vietnamese. Had to ask them to speak English instead. Also the Visa process for «Vietnamese» people with Vietnamese names are different than for visitors with non Vietnamese names. Interesting!
Hope this helps
Cheers,
Au-​Co