Mr Best Cleaners

Excellent place with incredibly high level of service. I used to live in Claremont a while ago and this is how I came across this place. 2 years later I live in La Jolla and I still drive there and take advantage of great pricing, timely service and high quality efficiency. Never had issues with any of my orders, it’s never late, always performed on time. The people are responsible, friendly and willing to go that extra mile in order to accommodate client’s requests. The payments are always being processed properly, I always get my credit card back and a receipt. I like the ease, convenience and hours of operations! I highly recommend this place to anyone who prefers high standards and quality above anything else!

the man that helped me was incredible. I gave him my dress on Wednesday to get three different alterations and then also dry cleaned, which all needed to be done by Saturday. He immediately assured me that he would have it done Friday night. everything is exactly how I wanted it and the dress is perfectly cleaned. thanks to this man my prom will be amazing! ¹⁰⁄₁₀ would recommend

I don’t know where to start with this review. My experience was more like verbal abuse and I left there with my daughter, both of us in shock over what just happened.
I had 4 curtain panels with lining that I need hemmed, so 2 hems per panel. He said they charge $ 10 per hem but would only charge me $ 7.50 each, so $ 60. OK.
I went to pick them up and the first thing he tells me is he had to press them after altering and if I wanted to pay for it fine. Everything I have ever had altered had been pressed so I’m not inclined to pay, but I ask how much… $ 10??? And then he goes off. Arguing his 25 years experience. Customers have no appreciation, etc. No clue what he’s going off about, but then I noticed they only did one hem over the lining. It dawns on me he probably ruined my panels. So I tell him you quoted me for 8 hems and only did 4 so I’ll pay the full price $ 10 per hem but not for 8 hems and he goes off. Telling me to leave without paying, something about lawsuits and attorneys, shows me some dress that was hemmed (poorly) and that costs $ 75 dollars. I have no clue what started this. So I stop him and tell him I’ll pay what’s quoted so I can get the hell out of there. Two cards don’t go through for connection issues but he’s trying to say my card is declined… Karma I would say. I have no cash to pay and he’s telling us to leave without paying, so we did.
He did ruin my panels by hemming them wrong, but they can get fixed.
Don’t go here for alterations, but if you need someone to fight with for a release I highly recommend the angry, foreign dry cleaner. He’ll really piss you off and mess up your belongings.
Update: he just called to threaten suing me, now he expects me to pay despite telling me not to. I have a witness and the evidence of ruining my curtains. Ridiculous!

The best cleaners I have ever been to. They can get everything out of clothes: dirt, stains, etc. I spoke with the owners recently and they told me they head to conferences a couple times a year to learn the best, most advanced techniques in cleaning. I took a suit that had red wine spilled on it, and lo and behold, it came back like a brand new suit! Prices are extremely reasonable. I would recommend to friends and family for sure.

My husband brought my blush pink gown here that I wore to a wedding, which took place in damp grass! That being said, the dress was rimmed with grass stains. The owner of Mr. Best Cleaners worked relentlessly on the dress and it looks good as new — I can’t believe it! We’re so thankful to have found such a great dry cleaner! It is also conveniently located right next door to Sprouts.

I recently tried Mr. Best Cleaners. I read the reviews, I liked that it was close to my residence, it was family owned and the prices looked reasonably.
The parking lot is a night mare, they share the parking lot with a Sprouts, so it is very busy and difficult to find a parking space to just drop off or pick up. I know that is not the fault of the dry cleaners.
When I went into the business initially, I had to enter my information into the computer. I thought that was a little odd but I did it. I noticed that all credit cards transactions there was a minimum of $ 20.00 dollars. I could see having a $ 5.00 dollar minimum. So that was inconvenient.
When I went to pick up my dry cleaning, I mentioned to the cashier that a $ 20.00 dollar minimum was inconvenient. I did not receive a response from the cashier. I believe she did not understand me, which is frustrating!
So for the above reasons, try another dry cleaner!

This guy is MR WORST. Took in a coat to be cleaned and I asked twice if he could get off the hairs and pilling. 2X he said yes for sure. Picked it up and it looked like NOTHING had been done. dog hairs and white balls still on it. Told him I don’t think I should have to pay for this or do it over. He said he would ruin my credit. That’s his idea of service. Avoid this place.

Paul and his family are amazing! If you like a family owned great business this is the one. Oh by the way, the clothes are perfect as well. Thanks Paul for being a great busienssman and a great person.
Matty

I took my clothes for dry clean few times and they did a great job the people that work there are great
Just like family.

My husband and I love this place! Excellent prices and really fast turnaround. We’ve tried a bunch of other places in the area, but the service and prices at Mr. Best beat them all. The owners are also really nice people. Highly recommend this place!

I took my satin duvet to several dry cleaners and was always disappointed with the results. However, one day, I decided to try Mr. Best Cleaners, and couldn’t be more happy with the final results! My satin duvet (which is tough to clean) was looking brand new, impeccably clean!!!
Thank you Paul for such a great job! I highly recommend this place!

As far as cleaners go, I can’t really speak to that. My poor review is because of the alterations. I had a load of cleaning, a pair of slacks that needed the hem put back in and a women’s blazer that needed the sleeves shortened. It now looks like someone rolled the sleeve inward and put some stitches on the inside. It looks so unprofessional and sloppy. The cuff of my blazer doesn’t have a clean edge anymore, it’s puffy and uneven. If something can’t be done to what a customer is requesting due to fabric, style, lining, etc, it’s the business’ responsibility to communicate that. Best part is when I dropped it off, the alterations person wasn’t there so the girl who took it didn’t know the price. I go to pick everything up and find it was $ 20 alone to botch my jacket. I said something at the time but he tried to convince me it was good and I was a pushover. I shouldn’t have paid full price if anything at all for the alterations on my blazer. I didn’t pay any attention to the hem on my husband’s pants. I assume it’s fine. Beware of alterations outside of a loose button or loose hem.
I feel bad posting this because they seem like nice people, I just hate to see someone else get their clothes ruined.

This is the only dry cleaner I go to all the time. Paul is super friendly and knows me and my kids. His wife does an amazing job with alterations (she used to work for Nordstrom), but the reason I am writing this review is because I was there on Wednesday after having spilled Valentina hot sauce on my brand new gray couch. I panicked and tried to take the stain off myself with some organic dish soap which was a HUGE MISTAKE because of course I made it worse (I must admit, I am not very good at this!). So I went to Mr Best Cleaners and talked to Paul, who told me to bring the cover over. Two days later I went to pick it up and he had managed to get the stain off completely, I couldn’t even remember which side the stain was on! I was just super surprised and relieved that my beautiful couch was ruined AND that he treated the fabric with such care, you can’t even tell anything happened. I would recommend them for anything from dry cleaning, to alterations to especial cases! Paul is just the best!

Wow — this place just keeps getting better! Paul, the new owner, is a caring, polite man and one who really cares. My clothes have been perfectly cleaned, pressed and ready on time. Once again, I highly recommend this place.

This one is 5 stars based on the service alone. I have been here a few times. Each time, I am treated with care.
The owner is super nice about alterations and giving me a time limit as when to expect the items to be done. I have been to other places in the area where the person who is actually doing the alterations is not on site. They will take the measurements and then hand the items over when the person who handles the alterations is in.
This place reminds me of a Mom and Pop operation. Where you know that every customer counts. The owner takes the time to talk to you and ask about you. I will keep coming back rather than going someplace else. The pricing is fair and comparable to other places nearby.
Closed on Sundays.
Located near Sprouts and Pep Boys. Same parking lot and nestled next to Jimbos Liquor Store and Balboa Tap. Stop by and give them a try.

This is an outstanding place with exceptional service. I take all my clothes there, and I’ve never been disappointed. They are always on time, and everything is clean and in order. The owner is the nicest man, always takes care of me. I had a wedding last weekend, I took my dress for dry cleaning, and when I picked it up the dress looked brand new. Unlike the other places I’ve been too. I live in El Cajon and I drive all the way there for the great service. It’s definitely my to go place for any kind of cleaning.

I purchased A suit for a wedding last week. I needed some work done to it to fit me better but no place promised to have done by the weekend. Finally I walked to Mr. best cleaner. This place not only got it done on time for me they also cleaned it and pressed it for me. Great service. Thanks for helping.

My parents have been going here forever! And now I’m a forever customer too. Not only do they provide affordable and high quality service, but everyone is so friendly!

I was looking for a good place to take my expensive leather motorcycle jacket to get cleaned and after reading the good reviews and how near its to my work I choose this place but regret it!
Was told to pick it up in a week so I did and when I got there they still had it on a manikin. Was put in a plastic cover, lady took my $ 50+ and I was off. Got home and noticed dirt still on it so I gave it a quick wipe and upon inspection found dirt and stains all over just like when I dropped it off. Called the shop to ask what happen and was told it was worked on all week so she didn’t know why but to take it back if I wanted, which I didn’t, risking they would damage my jacket.
After a week and for that much money I expect for it to be done right the first time.

Horrible service. The lady/​owner is rude and unreasonable. I dropped of my clothes with a few stains, and was returned to me in the same condition. Customer is service is horrible and and the cleaning service was the same. Also they charge 75cents for credit card transactions. The lady that works their is sneaky. Check before you pay!