Mobil Gas Stations

Car wash is a waste of money. Puts soap once, sprays high pressure, spot free water. Results? Dirty car full of water spots.

I don’t use this gas station, since of the three others located on the other corners of the cross streets (governor and genesee) it is always 10c to 25c more expensive.
The price they advertise on the board includes the 20c discount if you purchase a car wash. Its kind of shady advertising, because this fact is written under the sign in easy to miss smaller writing. I got suckered into it once; it looked like a better price than the other three stations, but wasn’t.
I came here today because I had a gift card and was surprised to see they accept Plenti rewards now! At least I could get some points out of it.
The machine told me I had $ 11 Plenti credit and asked me if I wanted to use them. I pressed yes and started to fuel. Well, no gas came out!!! After a minute of trying, the machine timed out, the transaction was cancelled and it instructed me to replace the nozzle. When I went to start again, my $ 11 was gone!!! So I went inside and informed the attendant and he could care less. He basically told me the «points should be there» (they weren’t) and that his computer didn’t show any «bad» records of my transaction. He told me to email the Plenti people and tell them what happened. Sure, because they’re just going to believe me that I didn’t get the gas. He was unwilling to write a note to attest to the fact or anything. Furthermore, he was completely unconcerned with the fact that the pump was NOT working. I mean, he could have at least checked on it, put an «out of order» sign or something so the next person would know. He was completely and utterly uncompassionate (just stated that he «never did like that Plenti thing), unconcerned and unwilling to help. Pretty disappointing to say the least.
Once I did start to fuel my car, it seemed to take forever. The one exit is also in a bad spot (you have to turn right only) and there is no place to do a U-​turn for a while while the other one (again, right turn only) requires you to get three lanes to the left in a few feet to do a U-​turn).
Other and the dog wash (which is a great idea and really nice), this place has absolutely nothing to offer that would make me want to go there again. And at the higher cost and horrible service, everything going for it to make me never go again (and to make sure I tell everyone else not to).

Super deceptive price signage False advertising gas is actually .30 more than sign says if you catch the small print it says price with car wash bunch of ripoff artists

Horrible service! I sat in the drive through car wash for 10 minutes then finally called to see if they could come fix it. Waited longer and no one come. I drove out to see if I could get a refund since I paid CASH and they said they couldn’t. The employee Ronald was rude and disrespectful. Never going here again!

I only came here for a quick car wash in the morning, since I was one of the designated drivers for an office lunch outing that day.
I had a lukewarm reception from the guy behind the counter. There were some snacks stacked atop the counter, so I waited patiently for the man that was going to purchase them to return. I watched him, as he indecisively walked back and forth in front of the deli fridge for a beverage and finally returned to the counter to complete his transaction. Come my turn, about five minutes later, the cashier mumbled something to me and pointed to a sign listing the three car wash options. I selected the middle one for $ 8.99, I believe. So not worth it! I could have gotten much better results from a gas station close to my house.
First off, you have to maneuver your way around the gas pump aisles and drive into a narrow lane to get to the entrance of the car wash. I was forced to open my door, in order to reach the key pad to enter the code. Before you enter, there’s a sign posted on the left wall stating «Touch-​Free Car Wash. The car wash is designed to maintain a clean car. Dirt build-​up or after rain road film will not be removed». Just below that reads, «NO REFUND ON CAR WASH». I had already paid before I read the sign. Thus, I had no choice, but to enter. I probably would have gotten a better wash, by using the water from the Doggy Wash at the corner, if I’d washed my car myself!
Gas prices were noticeably higher than the United Oil station across the street. They had a small Subway connected to the mini mart, but I’m not sure whether or not it was even open because I didn’t see anyone walk in or out of its doors.

Misleading pricing. They «offer» 20 cents per gallon less — if you get the car wash. Problem is you can’t really read the sign until you start pumping. I was in a hurry to get somewhere and really needed the gas so I bought 2 gallons and will wait until tomorrow to fill up across the street.

Problem I have with this business is that there doesn’t seem to be much protection from credit card fraud.
This is the branded gas station closest to my mom’s house, and the one where I almost exclusively buy Mobil gasoline. The station is clean, they offer the usual variety of convenience goods, a car wash, and even a dog wash. They also have a Subway, and you can buy compressed gas if you need it for your bar-​b-​que. The owner is very friendly, and the staff is attentive. The bathrooms are even clean! They even mention on the pumps that to get the advertised price on the electric sign, you have to buy a car wash. So why then did I give this gas station a 2 star rating?
About 9 months ago I was contacted by two credit card companies regarding credit card fraud. What seems strange is that I only use my credit cards for two or three things. Making online purchases, buying gasoline, and booking plane tickets and hotel rooms when I travel. (I am a cash kind of guy.) Since I was in Costa Rica twice in the past year, I couldn’t rule out the possibility that the fraud happened there.
Instead of just shrugging my shoulders I got a Mobil and a Chevron gasoline card about 6 months ago, to reduce my MasterCard and Visa use even further. About 3 weeks ago I was contacted by Citibank, the issuers of my Exxon-​Mobil credit card regarding suspicious charges. Sure enough, there were charges I didn’t make, because they were in the greater Los Angeles area, and for amounts of gasoline my car can’t even take even if it was bone dry. With the exception of 3 or 4 other Mobil gasoline stations, all the rest of my charges for Mobil gasoline (approximately 45 out of 50 over a six month period) were made at this station at the corner of Governor Drive and Genesee. I contacted the owner, who acknowledged that someone had installed hacking hardware on the card readers on his pumps a year ago, but he said that problem was taken care of. (Again, the owner strikes me as a real nice guy.) He said, it is always possible that someone has hacked into their wireless system that transmits payments, and stolen the information that way.
I appreciate the honesty. To me however, the headache of having to deal with credit card fraud to me is not worth it. Not only do you have to take time out of your life to dispute the charges, but you have to monitor your existing accounts, and credit report to make sure that no one has opened up new accounts with the information they stolen. I really think he and everyone else should take credit card fraud more seriously, and if I discover a security breach at a merchant it makes it really hard for me to continue giving someone my business.

I have been a frequent customer of this gas station since I moved into the neighborhood a year ago. Even though they are priced higher than the other 3 stations on the corner, I have chosen this one because it seems nicer and «higher quality» than the others.
Recently, I was excited to notice that their prices were the cheapest of the 4, so I pulled in for a fill up today. The posted price was $ 4.09, but as I was filling up, I heard a woman nearby complaining over the intercom to the person working that their prices were wrong on the pump — it was charging her $ 4.29 instead. I looked up at the sign, and stared at it for about 2 minutes before I noticed that a new sign had been installed over the prices that says (in small print), «prices with purchase of car wash».
I feel like this is super misleading, especially since it is a new policy, and that the signage isn’t sufficient. I will definitely be taking my business across the street to one of the other gas stations at this intersection!

Worst customer service EVER! Rude and disrespectful when I had a problem paying at the pump. Will be sure to drive to one of the other 3 gas stations at this intersection.

The location here is very nice. I like the staff too. I always use the car wash for $ 6 bucks which includes vaccum. I also refill my propane tank here for my barbeque grill. Thanks Mobil Governor.

1) 5 – 10 cents higher than its neighbors
2) Pretty sure the pumps charge you for more gas than they actually dispense. My car’s MPG gauge is spot on and I paid for about ¾ gallon more gas than expected.
3) The pumps were very slow. Probably pumped at half the rate of most other gas stations.

Best drive-​thru car wash in the area. They even have a subway too and good service.

I wish their car wash had the fluffy spinning things that actually scrub your car… this one just pours soap on you and then power washes you with hard streams of water. Sure it got off the dust, but did nothing for those little orange things that get stuck to your windows.
And the guy inside was helpful when I lost my gascap, but a litttttle too overeager to help me. On the scary side.

So, I’ve only been here once, but it’s the only place I’ve found that has nestea red tea, so I LOVE THEM, and the cashier took two pennies from the take a penny leave a penny to pay off my drink.