Minsky Mercedes And BMW

I have been using Minsky for close to 15 years now which speaks volumes on what we think of the folks there and the service they provide. Minh and Binh are both awesome and their customer service and technical work is exceptional.
You will enjoy having your car serviced at Minsky. So go try them out! I will be using them for another 15 years without question.

Not worth your time and money unless you are looking for rude service both on the phone and in person. Had my mini cooper fixed here when I was in a bind and regretted it immediately. Overpriced and not at all transparent about pricing. They did fix my car, but I will go far out of my way to never go back here in the future.

Great service, great people, great prices. These people were amazing and so accommodating. On a trip driving to San Diego my car indicated that I needed to add oil. The message kept popping up so I knew it was getting serious. I stopped at a Jiffy Lube kind of place (it was NOT Jiffy Lube) and the guys there had absolutely no idea how to do anything with my car so I ask Siri to find me the closest certified mechanic for my car. Siri gives me this shop. It’s 10 minutes to 5:00 so we call and they say they will wait for me to get there. I arrive at 10 minutes after 5:00 and they happily add the 2 quarts of oil and check the pressure in all of my tires. Total time, 30 minutes, total price $ 21.00 because my car requires synthetic oil. If you find yourself in San Diego and have a BMW or Mercedes, I hope you will give this little family business a try. You won’t be disappointed.

I have been having my 15 year old Mercedes serviced at Minsky for 2 years.
I had previously had my car serviced at another independent European service shop. In comparison:
— they do a good job presenting their findings before authorizing a repair. A good combination of presenting the details, answering questions and allowing you to make an informed decision.
— friendly staff
— good turnaround times
— fair pricing
What could be improved:
— reduced diagnostic fees

I am a regular customer and I am really disappointed about my recent services from them. They were totally unprofessional and overcharged for the oil changes and filter change which was more than the dealer. They have charged my wife over 30% for service A as compared to the same service done just last year and charged $ 80 labor for simple air filter change which is far more than what the dealers charge. Also they charged $ 120 to do simple trouble shoot on the electrical system which the dealers do not charge at all and was going to charge over $ 800 to fix something that there was no problem at all. It is disappointing that they will screw their loyal customers like this. It is not about money but the principles. I will not return to them again and will tell all my friends and associates about their fraudulent practice.

I would not recommend taking your car here if you value your money. They have the highest labor rate $ 125 of any BMW place I’ve seen or called and they over estimate the time it will take to do a job. I was charged $ 1350 for what another BMW specialist said should have cost $ 800. Plus they wanted me to do another $ 2800 in repairs which I declined. They do seem to know BMWs and I have to trust that I needed fixed what they did fix, but I wish I had gone somewhere else and saved some money.

The dealership wanted over $ 500 to replace my battery and register it. Minsky was able to replace it for a fraction of the cost and took care of the problem right away. I’ll definitely be coming back for other services.

I came to Minksy for a check engine light on my 06 E350, the error code read a «fuel leak» they replaced the fuel cap which seemed to have fixed the problem until the next day when the engine light came on again. I went back to Minsky and they said the next step would be to replace the purge-​valve, as my Benz was still under warranty I went ahead and authorized the repair. This seemed to have worked for about 2 days then the engine light came on again!
So back to Minksy I go. Binh, the manager was very honest. He said their diagnostic machine could not pin-​point the problem and that their may be a leak in the fuel tank, but couldn’t guarantee replacing that would fix the problem. He said because it was an emissions issue that their was also a manufacturers warranty on it as well. At this point I decided to take it to the dealership, maybe they had machines that could figure this out.
Mercedes ended up replacing the fuel cap and purge-​valve again, and then the whole fuel tank and still the engine code read fuel leak! The techs there were at a loss and even their machines couldn’t diagnose the problem. They had to special order «sonic ears» to try and listen in to figure this one out. Anyways 3 weeks later they find out its the cam-​shaft (a $ 169.00 part but $ 4k worth of labor) (good thing I still had that warranty)!
I give Minsky an A for honesty and am really thankful of them for informing me of the manufacturers warranty, this saved me a boat load of money. I’ve had previous maintenance done there and their charges were reasonable and significantly lower than MBSD. I would definitely recommend and do business again!

Got a lot of problems with my Mercedes and didn’t want to pay a lot of money. So, I decided to find somewhere reliable and I am very glad that I found this place. Staff are friendly and they replaced 4 light bulbs and fixed the cigarette fuse for under $ 100. I would definitely come back again!

Very «nice» people but again charging me $ 120 for diagnostic? I don’t think I will be coming back again.

I was referred to Minsky’s by a colleague of mine and I was not disappointed. Minsky’s did a thorough inspection and also took the time to clearly explain the services that were recommended for my vehicle. Minsky’s provided both fast and friendly service — which is VERY important to me. I would highly recommend Minsky’s to anyone who wants «quality» service. I definitely found a shop that I trust will take care of my vehicle!

I absolutely love Minsky Mercedes & BMW! I have a 2005 BMW 352i and after the warrantee expired I was wondering how I was going to be able to afford the dealers prices. After taking my car to Minsky’s my worries are over as they are honest, trustworthy and provide excellent service. They are both honest and affordable and I will recommend this shop to anyone in need of quality affordable service.

The relationship w/​my Penske rep — actually, Penske in general — has gone sour and I needed a new mechanic pronto who was equal in caliber, or better! I found it in Minsky.
This review has been long overdue; I’m scheduled to have my second maintenance with Minsky today. Their exceptional service has made me a customer for life (or, until the life of my Benz). Give them a try — you won’t regret it.

I’ve been going to this shop ever since my 2005 BMW 545 warranty expired a few years ago. They are excellent mechanics and do top notch work at the most reasonable prices I’ve found anywhere. In addition to that they are really great people who are super friendly and seem to all enjoy working together. They take the guesswork out of having your BMW serviced because they pay attention to detail and always give you advice on what to expect next, or any parts that are starting to wear and may need replacing soon. That way you can plan your maintenance expenses. I’ve had my car in here a few times now for some bigger jobs as well as regular scheduled maintenances. Each time I dropped the car off and it was done on time (usually early). Not to mention, Minsky has been great about emailing status updates (often numerous times during a single day) and providing input on any other issues that pop up. Further, I feel completely comfortable asking, «what do you recommend I do today, and what can we put on the list for next time?» You won’t get a hard sell here, just honest & helpful input to help YOU make a decision. I have never felt pressured and feel that these guys are honest and trustworthy. They provide excellent service at very reasonable prices. And i will continue to service my BMW at this shop only. I cannot recommend these guys enough… simply put, they’re awesome!

I bring my Bimmer to Minskys for routine maintenance even though my car is still under warranty… the dealer takes awhile to schedule you in. Minskys have communicated their work thoroughly and have a fast turn-​around time. I trust them and like their service.

Since I didn’t renew my maintenance plan with the dealership I had to find a quality repair shop that is reliable and affordable. I couldn’t be more pleased to find Minsky out of all the other dealer alternatives out there. I have been a customer for the past three years and have always been satisfied with their maintenance (oil change/​tune up) and repair services (I’ve had engine leak and clutch work done). They have been flexible with me with my own schedule and they have a shuttle service (taking me to work) when I needed it because my car was still in repair. Minsky is a family run shop with good people you can trust.

These guys are great and seem to know what they are doing. My older brother used to be a foreign car specialist specializing in Mercedes over all and he always verified what they told me sounded correct each time I went in to get diagnosed for a problem. Prices arent too bad as well as Im pretty big on shopping around for the best price VS service. Like with anything else, You do get what you pay for. Taken my vehicle here about 5 times now for different issues (all of which is due to my lack of maintenance and the car is a 93 BMW) but have not had a bad experience at all. Dont believe I will need to be shopping around anymore for prices as I will continue to keep having my vehicle brought here just to save myself some time and hassle.

I went to Minsky for a $ 140 pre-​purchase auto inspection.
Min [owner] and Ben gave my CLK 500 Cabrio a clean bill of health.
Explained to me what to expect for maintenance for the upcoming year.
They even pointed my tread wear was low.
With the Pre-​inspection in hand I was able to return to the seller and negotiate a better price that we were both comfortable with and 2 new tires.
So far I like them… and will be returning for my standard maintiance. We’ll see how happy I am after my first big bill.
I have a feeling the CLK will be a little more expensive to maintain then my old Camry.

i first took my 89 VW Jetta to Minsky in 1994 (when they were first opened). He was open late and took the time to look at my car and explain the problem and did not charge me.
Fast Forward: Minsky is still operating only now it is 2001. My wife (then girlfriend) is having trouble with her Benz, and every time she takes it to the dealer… boom $ 1000. i encourage her to go to Minsky and, although skeptical, she gives them a try, and voila, a very satisfying experience– done on time for less than estimate; uses OEM parts where necessary and not where unnecessary. Minh (his name is Minh, not Ming; he is Vietnamese) is quick and does not do or recommend unnecessary repairs. I have found his prices to be fair. We have continued to take my 1984 300D there and had excellent service. Minh’s wife runs the business side of things and is also no-​nonsense and reasonable. This couple work very long hours and on weekends and thus are very flexible about when they can do work on your car.

I don’t know much about cars, if anything at all. I was recommended to this shop by a friend, so I decided to bring my Bimmer in for service after having problems with shifting gears. My boyfriend told me it sounded like a transmission problem and it would cost me $ 3000 to fix! The guy at the front was very patient with me, and took his time to explain everything. They ran some tests and figured out it was something way less minor than a transmission… thank God! I walked away paying way less than I expected and a happy customer! My fears of auto shops just went out the window after my experience at this place. They even called me up a few weeks later just to make sure my car was still working fine. Excellent customer service and overall great experience. I definitely recommend this place.