Mark Upchurch – State Farm Insurance Agent

I honestly have had an amazing, amazing experience with this state farm. One of the gals came in on a saturday so I could get a check from my car. Everytime I go in they are all just so nice and hospitable, they even got my mom hot water for her chai tea! When I go in it is such a delightful experience, they are kind, super helpful and it is always such a smooth process.

You won’t go wrong with this State Farm office. I can’t say enough good things about this group. They are quick, friendly, patient & efficient, always going the extra mile for their clients. When I mentioned to Jessica we were looking for a new vehicle she mentioned State Farm’s auto loans. I would have never thought to look into them. I am so glad she mentioned them as an option. We did end up going through them and got a great rate, she did all the paperwork within a few hours and was ready for us when we were ready! She also took the time to explain the differences between the life insurance policies, keeping on top of our policies for us, as we converted more each year. Lastly they are a kid friendly office. Having two young daughters I’m not able to go many places without them, it’s a comfort to me, knowing my kids are always as welcome as I am.

The customer service here at this State Farm is top notch! I actually like to come in just to say hi to Jessica and Misty when I have time! They are so sweet and fun to talk to. And if you have any questions regarding any policy they are so helpful with explaining everything so that it is understandable. Even for someone like me, who might need a 2^nd or 3^rd explanation, but hey, you want to know what you’re covered for, right?
Back in ’05, I had my truck stolen, and it was a rough rough time, but they actually helped me through the process in a manner that made it a little easier to deal with, and it’s an experience I no one should have to go through.
There was even a time where I needed to fax something to my bank for something and I had no access to one, and I asked them if they could help me out and the were more than happy to! Exceptional service like this is so incredibly rare nowadays, and they make you feel good about doing business with them.
I highly HIGHLY recommend State Farm with Mark Upchurch, you won’t be disappointed!